I've never had a problem with this pharmacy. Normally the people are friendly and efficient. I knocked off a star for one of the techs today. My first bad experience here. She looked to be in her twenties with curly-ish dark hair and glasses. She was just lazy and kind of rude. I'm sick and needed a prescription. I prepaid on the app to try to move things along but realized I needed to give them an updated insurance card. I told the girl this and she basically told me it's only $20 and it would be an extra step for her so would I just wait until next time.... um excuse me? So I am supposed to forfeit $20 because she doesn't feel like doing an extra step? I get that it's not a huge amount of money, but it's the principle of it. And when I said yes, I would like her to do the extra step, she seemed super irritated with me. I had a question about the refund and she spoke to me like I was an idiot. I would guess that updating insurance information and working with people are part of the job description, so if she hates those things, might try something else. It reflects negatively on what I have otherwise known to be a great pharmacy. If this were my first experience, I would find somewhere else to go. Because no one really wants to deal with an entitled bratty 20-something yr old when they feel miserable and are sick. The only reason I'm posting this is so that perhaps someone that works there will see and implement some additional training for the person so she doesn't scare people away. read more