For starters, the self checkout has turned into more trouble than its worth! Every single time I am behind anyone, they have problems and it turns into a major delay, my last visit here the woman in front of me had over 2 dozen coupons, someone came over to help her and its typically best to find a cashier and do It the old fashioned way! There is a reason why we didn't have self checkout years ago, people back then had a brain in their heads, todays people scare the heck out of me. The real issue are the employees, since the coronavirus, it certainly appears that no two employees are given the same tasks, rules, obligations, basically no real management! I was shopping with someone in the makeup aisle, there was a young guy stocking the shelves while we were trying brands out and deciding, he was polite and asked if we needed any help, he was there to help in any way! After we tried out 4 or so different shades on our wrist, this woman comes over with authority in her step and flips out, and I mean flips out!! She grabbed the bottles of makeup that we tried on and asked if we were purchasing all of them, we said no, were deciding which shade we need and have never tried that particular brand, the woman who was flipping out seemed to be some sort of manager and not just an employee, she grabbed the bottles that we touched and threw them into her pouch, then yelled saying those expensive makeup bottles were going straight to the garbage? Apparently you can touch mugs, bikes, rafts, food, drinks, candy, clothing, hoses, lawn mowers, plants, shampoo bottles, aspirin, toothpaste, DVD players, TV's, etc., etc., etc., but you can no longer touch the makeup or lipstick bottles? There was no sign, no rules and the employee who was standing 4' to our left knew nothing about not being able to handle the makeup any longer, only the manager seems to know this. They obviously need to put a sign up that says no more trying out shades of makeup or lipsticks any longer, they cant have management flip out and come charging at customers, they would not last a second where I'm at with this bizarre behavior or mindset. I realize many people are scared, and freaking out, but if things are that bad, see a Psychiatrist. Also start getting your employees together and going over the rules, each person says something different and no two know exactly what is going on. A business this large and well known should not be in this sort of confusion with what can and cannot be done. BTW if you touch a makeup and put it back, that is no different than touching a shampoo bottle and putting it back. And all the employees wearing masks thinking they have their basis covered from catching the virus, you are in more harm with the virus with your eyes exposed than you are with your mouth or face. If people would think first rather than flip out, all that manager had to do was take 5 seconds and clean each makeup bottle that was touched, throwing them all out was a total overkill. read more