6-star ambience, 5-star products, 2-to-3-star service. Amazing Space Age design (we call it the space ship Publix) with the usual great Publix produce / selection, possibly occasional celebrity sightings but strangely bad service, especially for a Publix. The star of this show is the stunning architecture and design. It's very near my partner's medical practice, so I both drive by and go in this particular Publix often; so does he. It's likely the most beautiful grocery store on the planet, truly a triumph of design. It's in a very new, swanky area of M Beach, and the soaring, curved aluminum facade fits right in with the neighborhood. The clever design includes a parking deck above on the 2nd and 3rd floors, with sloping moving sidewalks instead of escalators to accommodate shopping carts. They have the usual terrific produce and an even bigger selection of staples than the average Publix. Prices are a little aggressive, but the real estate is likely expensive and there's the beach premium thrown into the mix. Added bonuses are the celebrity sighting possibilities and the floor show of fabulous types plus wannabes ("hey is that J. Lo? but that dude doesn't look like A Rod"). FYI: it was...I admit I sort of followed her around in Publix. The one fly in the ointment is the poor service. As mentioned, I go into this particular Publix often, and this is a recurring problem. It's odd, because Publix normally has abnormally good service. Small example: in the average Publix if you ask where something is, they'll more than likely take you to aisle 4 and find the shelf location with you; this Publix you get a Winn Dixie-like response of "I don't know, try aisle 4 or 5" without even a glance away from the personal conversation with their co-worker. With the cashiers you're lucky if you get a single word out of them; most Publix they get chatty, and you almost always get a thanks come again / have a nice weekend / stay safe. People pay a bit more for better/friendlier service than that at Publix. read more

Publix - Inside - Grocery Near Me - Miami Beach, Florida

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This place is a horrible place to shop. They allow homeless people and all animals inside. The managers are not friendly at all. The employees look disgusting. The here prices are outrageous. There are expired items in the shelves. The pharmacy has unfriendly employees there. read more

This store is a complete rip off. They double the prices on Most of their BOGO specials and the clearance items are no bargain! read more

Publix - Person feeding the birds - Grocery Near Me - Miami Beach, Florida

The space ship publix is worth a stop in. It's larger than the one across the Venetian at 17th st and has a larger cafe and deli. Checkout is relatively quick, with both self check and regular lines. Restrooms are available on the cafe and are not scary. (It's Miami Beach you have to always wonder....) read more

Good vibe inside , selection is above standard. Parking lot can be tricky. Overall was a good experience

Excellent product, good staff the people super friendly Cristian is very nice. Thanks

Wow what a building, totally innovative and very Miami inspired. It almost looks like a cruise ship from the outside. Sleek and sexy and located in the Sunset harbor part of Miami Beach and right near the Maurice Gibb Memorial park (see my other review). read more

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I have been shopping here for 19 years and this store has gone from 5-stars to 1-star. (My last review in 2019 was 3 stars). So much wrong with this store. --First, parking. The garage is always jammed with non-customers (I see them leaving with their yoga mats or coming back from work somewhere. So we regular customers have to travel up to the roof level and park in the hot sun or rain. Lighting is awful. Health and safety hazard. --Only one hot, slow (hydraulic) elevator. The second elevator has been broken for WEEKS. So long waits. The old escalator, which was out of order half the time, has been torn out and a new one is being installed, maybe next year. I never see any workers or progress. Older people have problems with the stairs. This is like third world country stuff. --Prices are outrageous. I mean $1.01 for a single lemon? 75 cents for a lime? $3.35 for a pint of half and half? Trader Joe's is cheaper. Whole Foods is comparable or a little lower on produce and meats. I used to do 100% of my shopping at Publix, but now maybe a third? I've added Costco, Aldi, TJ's, Fresh Market, and Wal-Mart to my list of [preferred stores. --Service can be slow especially at the deli counter which I now avoid. Only 3 of 6 self checkouts working today, no express line, and regular checkout clogged. --Since the pandemic they seem to have cut back on the number of items they carry, so often have to go elsewhere or order from Amazon Fresh. --Overscans seem more frequent. I hope management can get this store fixed. Shame to have such a potentially nice store nearby in such an awful state. read more

They lowered the entrance marker, I've tried talking to the manager in charge. He gave me a lot of BS excuses... well, long story short, if you drive a SUV, it's going to hit your roof read more

Publix - They lowered the entrance, if you drive a SUV, it's going to hit your roof. Therefore... well don't come. - Grocery Near Me - Miami Beach, Florida

Some of the best specials around. Get their card and start saving. Bakery, produce and staples for vacation travel is a must.

Mostly this is an ok Publix, but I had a negative experience with an employee today who should be reprimanded. I was looking for items in the frozen food case. He was nearby mopping the floor. He suddenly shouted "you can't be there, I'm mopping up water. Do you want something out of there?" I told him I did and he again rudely shouted "what do you want? You can't stand there. Tell me what you want!" I told him and he grabbed my items and threw them into my basket. As I walked away he turned to me and said "you can't just go there" referring to the freezer case. I responded "I can and will go there if you expect me to do my grocery shopping. That's why I'm here! I walked away. What ever happened to "be careful of the water on the floor?" Can I help you with something? Here, let me get that for you? That's the type of customer service we should expect when spending our dollars to pay that employee's wages. I'm getting so tired of bad behavior being rampant and tolerated everywhere. People need to be held accountable for bad behavior, rewarded for good service, and trained in good service. I hope Publix reprimands the employee who was mopping up water near the frozen food case at about 3:00 this afternoon! read more

Beware of the gift card situation. Bought a $50.00 gift card from this Publix and when i went to use it -- said there was only .99cents on the card. Went back to Publix and after a huge long story about cards being hacked and others having the same problem -- they declined to refund or replace the card. So I lost $49.01 in this scam. Also not sure why there's never more than one cashier during the busiest time. LOADS of employees hanging around the customer service counter and standing around, but no cashiers. If you order a sub from the deli online make sure that you don't arrive on time because it won't be ready. Ever. read more

Thank you Publix bakery for making the delicious wedding cake of our dreams! The process was so easy from start to finish. The Baker was very professional and went over everything with us and we chose this lovely cake to have on our big day. That cake tasted great and held up wonderfully all night. The delivery and cost for the size of the cake was incredibly reasonable. I would highly recommend for any occasion! Thank you Publix of Miami Beach!! read more

Publix - 2/10/18 - Grocery Near Me - Miami Beach, Florida

The service can use some upgrade. This has been our Publix for the last 6 years and that's in my opinion their main flaw. Deli department has improved a little bit, food quality as well, however the cashiers can use some customer service training, specially one name Lydia, if you need to ask for something don't waste your time, she ain't good at multitasking or helping. Others are awesome but customer service should be excellent specially for a Publix read more

I purchased croquettes here and two of them were not filled with ham. Please don't let it happen again. read more

Publix - 1 out of 2 empty croquette. - Grocery Near Me - Miami Beach, Florida

Not the best Publix and the prices are outrageous This store needs to be redesigned and updated- The one on West further down is amazing Small produce area that's always packed Definitely a smaller location geared to the tourist and Airbnb clientele There's a lot of room in that complex- Maybe an expansion is needed? read more

I love Publix, but don't try to get a sandwich made at this location. It's like the people that work at the deli don't want to do anything. You have to wait 30 minutes per sandwich. They are just lazy. read more

I find it hard to believe that the passover section is so small. Barely any choices. Now that i am home eating stale matzoh i am aghast that what i am eating is not even for passover. I am not religious but i find that this is a lack of understanding of the jewish culture and a slap in the face. Don't worry, i ll be sure to see you in returns as this is unacceptable I would give a minus 5 stars but that is not yelp possible. As for your staff it is regrettable that they are so nice and your management is clueless who your patrons might be read more

I have to highly praise (store 621 on the bay) The Pharmacist PRITI PATEL SHES PROFESSIONAL CARING KNOWLEDGEABLE HELPFUL everything you could want in a pharmacist and during corona virus she's gone above and beyond Thank you Bonnie Pick read more

There's two Publix basically two blocks from each other in this neighborhood -- and this one is the better of the two. Much bigger, wide spacious aisles, easy parking in a covered garage, fast check out lanes, and the staff and managers are all super helpful. Chia seeds? Oh, yes sir -- Aisle two. Thank you, my friend! And it's got a pretty stand up clientele. Pretty much all through COVID, the people at this store took it upon themselves to wear a lot of masks, whether it was required or not. Good on them. read more

Illiona in the deli was amazing, friendly, and patient. She made me the best sandwich I've ever had at a grocery store, she deserves a raise. Best Publix in the area. read more

This is my local Publix so it gets three stars because it's within walking distance. But otherwise it is one of the poorest examples of a store in this chain. Selection of healthy and organic products is really tiny, the produce is usually too green or over ripe and it is laid out in a way that you would have thought they decided to "let's confuse the customers" No pharmacy, no coffee area, and often long lines Some of the people who work here are super nice, but it doesn't quite make up for the shortcomings of the store itself. With Whole Foods only 4 blocks away and Trader Joe's coming soon, this Publix really has to pick up its game to remain competitive. Plus, a Target is going in only a block away, even more intense competition read more

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Going up and down the ramps feels a bit risky - since the lane is kind of small. And the parking isn't that much of a convenience either - since they're kind of cramped like sardines inside the garage. However, I seem to always find a parking spot so that's okay with me. Additionally, this Publix seems to have more things than the other Publix I've seen in Miami. is it worth the drive from the mainland though? Not really. It's still a Publix. read more

You Nothing to see any pleasure trips for this supermarket after three years, and; it keep getting worse and worse went for higher price without pull it lower costs for every residents nor tourists to shop for groceries or something else from there! This store doesn't even look same like before back in 2014,2015,2016, and 2017. Overall, this supermarket considered as huge trainwreck style.. disasterous and unorganized all over everywhere at each section lanes. Mysterious and disappearance!!!! Extremely overpriced so much Ike all other Publix stores! Nightmare and lack of profession and mannerness customer care service! read more

I come to this public over the fifth street one because it is quieter and so much easier to get though. Everything I want is in stock, the fruits and veggies are fresh and yummy. There are things that I specifically go to whole foods for, but most of my shopping needs are met right here. I was in this morning and was able to complete a large enough shopping spree to cook for a thanksgiving party. Yes, it was early so the crowds were thin, but there were tons of staff. On guy even came up to me just to see if I needed help ang grabbed a couple items on my list. Go Publix customer care. The check out was smooth and oddly there were two bag boys. There is the downside. If you stop here after work, there is a crowd and the lines, though not bad, are longer. Park on the roof level. There is more space, and some cool views from the walls. read more

Publix - Michigander on the ramp for the first time. - Grocery Near Me - Miami Beach, Florida

Supermarket is great. Pharmacy is really poor. There is only one pharmacist, and if you get there to collect medication that's just been prescribed and he has gone on break... you will have to stand around waiting for him to return. Been told it will be at least forty minutes. I have a sick child, there is no point leaving and returning, I will have to stand here and wait. This would not happen at a CV's or a Walgreens. read more

I have excellent memories of catching a quick bite here in between shoots when I worked in the area, now that we have friends and family living around here, this is the place where we stop to stock up on our way to any given gathering, picnic, bbq or just some basic goodies. The place is clean and bright, and very easy to find a spot, depending on the time of the day around or in the parking garage. Extra points for the unique design of the building. read more

I've always loved shopping at Publix, but this is the most modern publix I've been too! The parking deck upstairs has sufficient parking spaces,and the escalators going down are great! Customer service is great and surprisingly they have enough registers to accommodate everyone in the store. read more

I remember there was young employé named alex that was very helpful , helped me find a product i was missing and i also saw him helping a elderly woman put groceries in her car , he welcomed me to publix and was a very fast cahier honestly was amazing and saved me time to go home to my kids :) "thank you alex" hope to see you there again. read more

I've been shopping at this Publix for over 5 years and chose it for excellent customer service. Sadly I will no longer be a customer due to new manager named Karl who said that Publix does not observe my Service Animal for my needs. I've always brought her in with me and even the cashiers ask about her. Used to an excellent store but luckily Trader Joe's is opening in a few days. read more

Dear Publix, I used to love you but I feel like we've slowly grown apart. Lately you have been understaffed and you always keep me waiting [in line]. You've forgotten about all the good times we had with E.L. Fudge cookies and Vanilla Greek Yogurt. They always seem to be out of stock (as well as a few other things on my grocery list). I can't compete for your attention anymore with these new crowds you're always with. I know you so well and love your generic brand and your prices. You are close to my heart, and my apartment, so I will continue to see you, but please try a little harder to make this work. Love, Miranda read more

This Publix, which we refer to as the Guggenheim Publix, isn't anywhere near my house, but I go here because they have the best selection. That being said, they were totally out of the Gen Soy bars and Greek yogurt that I always get yesterday. But I can overlook this sin. Compared to other Publix's, this one has the freshest produce, a larger "green" section, more baby supplies and a better layout. The parking lot isn't a nightmare either. You can actually find a place to park (on South Beach--a rarity, I know). Plus, this one has the best mac and cheese, hands down. It's ooey, gooey, greasy good. read more

This is bar-none the BEST publix you can find in FL. I don't know why more people aren't onto it. You never know who you're going to run into there - particularly at the Deli. It is frequented by many celebs, like the time I saw Lenny Kravitz there and the other time I saw Paulina Rubio. Not around the corner (I live in the UES across Biscayne from the armpit of Publix's), but WAY more 'where shopping is a pleasure' than the third world post apocalyptic doomsday device Publix on Biscayne. The selection is also much more high brow. You can't get the epicurean stuff at other publix's either. Check out the cheeses, platters, gourmet section and more! read more

Publix - THE coolest publix - Grocery Near Me - Miami Beach, Florida

The manager at the Publix deli is a lifesaver! I called on the morning of a wedding to place an order for 24 people which would normally take 2-3 days advance notice but the manager was so kind and willing to help. She was able to turn my order around in 2 hours and really saved the wedding! The sandwiches were amazing and I was so grateful that she was willing to help! read more

There was a time, before I ever discovered that there were lands of nicer, kinder, more progressive people, that I was comforted when I would find a Publix. It was familiar and cool. It had everything I needed. My how things (my perspectives, mostly) have changed. We were all excited when it was first built - a boat Publix! How cool!. But since then, it's drifted towards it's neighbor down the street - worn, dirty, a bit downtrodden and sad. Shopping certainly isn't a pleasure. I won't go to the bathrooms there anymore. And the staff, rude, careless, and apathetic. To be fair, that's how I view most grocery stores in South Florida, it's just that this is the one I go to more often (Epicure certainly doesn't have Publix's filth level, but it's SOOOO expensive that it's basically out of range). My most recent weird staff experience with Publix was the other morning. I was there right when it opened. Lots of staff stocking stuff, very few customers. I was wheeling through an aisle, and came upon three staff (one looked to be a manager) in a discussion in the middle of the aisle. When I reached them their discussion was ending and they were breaking up, but no one bothered to move around me, rather they made me manuveur around them. No one smiled, no one said "Good morning" or "Can I help you". No one said "excuse me". Their customers are nicer than that band of staff was. The level of rudeness was pretty remarkable - but could be considered very Miami. I'm glad to be gone, in a community where grocery stores compete with each other based on customer service. Yes, sometimes they go overboard with the smiles and banter, and opening products so you can taste before buying, but boy, could Publix take some lessons! read more

I never really come to this Publix because I hate the whole "drive up into a garage to do my grocery shopping" thing so I usually just go to the Publix on Dade Blvd where I can easily park right in front of the store. I had time to kill last night so ahhh what the hell. Why not? What have I been missing? I don't remember it as awesome as it is! HUGE! They have so many more items here and specialty foods. The counters are stacked and clean as can be. The aisles are organized and neat. I can easily spend 2 hours here. Yea, that's why I don't come here. Because I'll get stuck for AT LEST 2 hours just roaming free.... Great customer service and no wait to pay!!! read more

This is my preferred local Publix, which I refer to as the "Spaceship Publix," and which others I know call the "Jetsons Publix." These terms, of course, refer to its outward appearance. But inside, it's well-stocked, including some of those hard-to-find items that may be lacking at other area Publix. Parking is in an attached garage, which you get to by driving up a very steep ramp, which then lets you out on the 2nd floor. There's also a 3rd floor, though I've rarely had to drive all the way up to find a spot. On weeknights and weekend days, this place gets back, so if you're headed there during these peak hours, keep that in mind. They always have a decent amount of check-out lanes open. But they never seem to have enough people manning the deli. So if you need some fresh sliced meat or cheese, be prepared to wait. One of the main reasons I love this Publix is their hidden British food section - located in the cereal aisle. You can get real Cadbury chocolate (in its many candy bar forms), PG tips tea, HP sauce, random British canned goods, and other assorted things. Another great thing is their Greenwise selection, which always seems to have new and exciting things for me to try. Even the briefest trip to this Publix seems to take at least 45 minutes for me. So if you head here, don't expect to get in-and-out in a jiffy. read more

Publix has always been my fav supermarket but I LOOOVE this particular location. I had to write a review. It's on West Ave, walking distance from where I live. I can also hop on a bus and be there in less than 5 min. It has a bus stop right in front of the store. If you want to drive, they have about 2 to 3 floors of free parking. When I entered into this Publix for the first time, I fell in love with it. It pretty much has EVERYTHING you'd ever need plus more. They even have a small section of about 4-6 shelves of 'Made in England' products....who knew? I also noticed that the bakery and produce sections are much better & bigger than the 'old' Publix on Dade Blvd. The 'Greenwise' (Publix's version of Whole Foods) section is definitely one of the biggest I've ever seen. I just love the layout. It's bright and very clean. Oh the people......I love the diversity you'll see there - many nationalities, ethnicities, religions, and lifestyles...all under one roof. I have heard that celebrities, models, and famous people are known to come in there a lot but I haven't seen any yet (I guess because I was in awe as I walked up and down each aisle). :P Seriously, they should close down the old Publix on Dade Blvd and just have this one. read more

Miami Beach West A Ave - There are now three Publix grocery stores on South Beach. This one is just blocks from the Dade Blvd store which is closer to Lincoln Road. This is the store with the parking garage and the escalator for shopping carts. It caters to the upscale South Beachers. My W says that they have a very nice bakery compared to our Publix on Biscayne Blvd. I have found some products here such as Good Earth Tea that I can't find at other Publix Stores. I wouldn't shop here on Saturday or Sunday afternoons as you can expect it to be very crowded. For parking, drive up to the second or third floor parking garage, it's free. Either find a shopping cart and take the elevator down to the first floor entrance or take the stairs down and find a cart on the first floor, if you can. After you have made your purchases, you either take the shopping cart escalator/conveyor belt back to your car or take the elevator. There is also metered parking on the street if you don't want to use the free parking garage. read more

Let me start this with the fact that I absolutely LOATHE going to the grocery store.....so for me to give a 3 I guess it might be as good as it will get...since I'll never be a fan of grocery shopping.... Pretty standard grocery store. This location is almost always busy, I think it's because everyone is obsessed with the conveyor belt you can go up on with your grocery cart to leave the place. Anyhow, most of the time the store is in pretty good running order. On a number of occasions I have picked up expired yogurts or dairy products, luckily noticing at the store - so check your dates before placing them in your cart. On the plus side they have pretty good prices and rotate sale items pretty regularly. The check out people are pretty quick most of the time & a couple of times the bagger people helped me bring my stuff to my car (when it was raining, which I thought was nice). For now, this is my standard store, although I am anxiously awaiting the new one to open at 5th & Alton, then I won't have to go in a parking structure that everyone drives like a maniac in! read more