Publix has become the leading name in the supermarket field here in the southeast. Once you experience a Publix supermarket yourself, I am confident that you will understand how Publix has become such an iconic supermarket brand and has developed such a loyal customer base down here in the southeast. This particular Publix is located in a decent sized shopping plaza on the southside of Jacksonville, Florida. It has a cool enough ambiance and was enjoyable enough to shop. Publix has created a solid reputation by offering incredible customer service, great BOGO (buy one, get one free) deals, and we cannot forget their subs, which are affectionately known as "Pub Subs." Coming from New Jersey, a state known for their great subs, in a way, it hurts me to state that a supermarket has some of the best subs in the area. But it is also a 100% true statement. Publix subs are very good. My go-to sub is probably their Italian sub, which is truly a tasty offering. I also enjoy their roast beef and cheese sub. I would definitely recommend upgrading it by using Boar's Head meat. It is definitely worth the small upcharge. It is great to see Publix expanding beyond the boundaries of Florida and spreading throughout the southeast. Not only am I happy about it, but I am confident that the communities where Publix opens a location are very grateful for a Publix opening by them. I would definitely recommend this particular Publix location or any Publix location for that matter and I give it five stars for a great experience. read more

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Publix is on of my favorite grocery stores in Florida! Their original popcorn chicken is soooo delicious! It's amazing for whenever you're grocery shopping and you're hungry. Even their spicer version of the popcorn chicken is so good! Definitely recommend! read more

Needs to maintain Higi machine if you are going to have it on premises. You have to press a ridiculous amount of times for each screen to work. I have requested Higi service the machine but no one seems to care. read more

Publix - Higi machine - Grocery Near Me - Jacksonville, Florida

I always find it funny when I check into a Publix that I haven't reviewed. This location is at Town Center and I frequented this particular Publix many times over the last 4 years. This was my stop if I had anything at Town Center to do- I could pop in here and then jump on 295 & Butler and be home in just minutes. The store itself is larger than the one closest to my home and also the one near my work. Town Center kinda makes you want to go big or go home! The store is always neat and clean and employees always friendly and helpful. I found one of my favorite deli food here a few times- something I used to enjoy at my local Publix before I moved to Jax- and potato ball filled with meat! One of the things about Publix is that the departments between stores may offer different items based on store demographics. I used to live in a Cuban populated area and they had several Cuban and Hispanic foods in the bakery and deli. I was so thrilled when I realized this location had some of these specialty items! I would stop by just to hit up their deli! read more

Anything you need to find in groceries you can find at this Publix's. The customer service is great, the isles are spacious and kept clean, the produce section is stocked and restocked with fresh fruit and vegetables. They have great price and a variety of nice flower arrangements for special occasions Conveniently located at the end of town center so most of the time your not jammed up in traffic. Publix pricing I do find slightly higher then their competitors like winn dixie ,Aldis or Walmart. read more

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My boyfriend and I went to this Publix right before closing time to grab a few things. We were concerned with trying to get out of there before they close so we don't hold anyone up. No one rushed us out or even gave us the energy that we needed to hurry which was such a relief. I want to shout out the lady who bagged our groceries for us. Melodee was extremely kind, great energy, and so helpful. She made our night! Thanks Melodee. read more

Publix - Bought some pringles as a pre-dinner snack cuz we're starved. - Grocery Near Me - Jacksonville, Florida

Publix is always known for their great service but this particular one is never so great. No greeting just pointing to where I need to go. Other grocery stores will say I can help you over here, etc. I'm just used to the above and beyond friendly service I get from other Publix stores. I don't know if it's because it's so close to the college campus but the service is never really great when I go to this one. read more

This is my favourite Publix in all of Jacksonville. Publix is known for their superior service, cleanliness, etc., but they really go above and beyond here. Their motto is "Shopping is a pleasure," and it definitely is here! You could not ask for a more spacious, clean, organized, well-stocked store. Everything is always in its place. If you need assistance, there's always an employee nearby. You don't have to go searching aimlessly throughout the store to find someone. Unlike most grocery stores where flowers are almost always dying and limp, the flowers in their floral section are always fresh and beautiful. They also have a lot to choose from. The employees in the deli are wonderful. I love their subs. If you haven't tried one, you should. I prefer subs from Publix over any of the sub shops in Jax. They also sell Boar's Head deli meats which, in my opinion, are the best of deli meats. Checking out is a breeze because they always have plenty of cashiers. The baggers never fail to offer to help me to my car with my items and even if I decline, they always insist and help me anyway. Even the parking lot is clean! Publix can be more expensive than other grocery stores, but they always have a lot of BOGO offers going on. Because shopping here is such a pleasure though, I don't mind spending a little extra on my groceries. read more

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In my opinion if you've been to one Publix you've pretty much been to them all give or take a store or two. I ran in here looking for fresh catfish because we decided to have our Memorial Cookout on Sunday instead of that Monday. I walked up to the seafood counter and nobody was there, I asked the employee were there open and he immediately found someone to assist me. I waited about two minutes and another employee walked by asking was I okay and assuring me that help was on the way. It feels good to receive great customer service, especially so early in the morning on a day when everyone should be resting and collecting their thoughts. Even with a large task on his hands the guy who packaged my catfish still engaged in conversation and didn't rush me or my indecisiveness. Thank you Publix for always coming through with your customer service, quality of merchandise and overall presentation of your store and staff. read more

They can't ever disappoint. Organized, clean, fully stocked and almost always have a BOGO free deal. I also love doing the ordering lol through instacart and then picking it up. They're on point with that service also and if the person messed up with the instacart delivery they let you exchange or return. read more

This is my go to Publix since I live in town center, I'm pretty disappointed that a cashier told me with 15 items in my basket that I couldn't go through the 10 item. Am I wrong? Yes because I had 5 extra items, did I find out my gramma was in the hospital having a bad day and just trying to get out the grocery store? YES. He put a very bad taste in my month... we're not perfect but I expect better from Publix employees. read more

Today I took a break from Walmart pickup for our family's weekly grocery shopping. I was pleasantly surprised at the short wait and samples at the deli. Yum. The buy one get one free deals we're pretty sweet too. Didn't plan ahead or check out flyer (not like me), but ended up saving a bundle. read more

Never really had any worries at this location. The staff is very friendly and approachable. I really love the produce section. Everything seems to be fresh and within reasonable dates. The rest of the store is formatted a little bit different than most Publixs so it takes me a little bit longer to get in and out of this location. I usually just come here when I have alone time to kill like this morning when I just want to be away from the house LOL. read more

Publix - Grocery Near Me - Jacksonville, Florida

I just wanted to give a quick shoutout to the man who made my sub last night. I believe his name was Dorian, but it might have been Damian. I had a long day and stopped in to get dinner before a long night. He talked to me and made great conversation and was really just a nice pick me up. And my sub was excellent! read more

Love Publix find everything I came from Chicago ao my stores were Jewel and Marianos was looking for the best grocery store found it love the meats and the wide selection of food read more

Publix has been my go/ to grocery store in three states. Always clean, well stocked and friendly staff

Having a publix this close to your house is both a blessing and a curse. Great deals on most essentials within walking distance, but that means their subs are also within walking distance, and that does not bode well with new year resolutions! This Publix seems to be newer than others that I've seen in the city, and it has all the usual things, deli counter, fresh fish and lobster at the back and a pharmacy which i haven't used. My favourite thing about this location is the international food section, I'm able to get all my home comforts from the UK, albeit at a large markup. Staff are always helpful and never make you feel like by shopping there you are a inconvenience to them. All in all a good store with good deals most of the time! read more

It's always clean and very friendly staff. I always feel welcomed when I go there. They are head and heels better than any other grocery store. The only bad thing is the location. There is always a bunch of traffic and sometimes difficult to get there. read more

At every turn there was a representative acknowledging my presence in the aisle and offering assistance. I was actually done in 5 minutes but spent another 15 minutes getting Shopkick points. Checkout was a breeze as the clerk made filler conversation about the local football teams win. I feigned enough to sound like I watched football to participate. All in all it was a pleasure. Publix never lets me down. read more

The grocery store is amazing. The pharmacy is THE WORST! 3 months straight they've messed up over 6 prescriptions at different times. The pharmacy department can NOT communicate to save their lives. They don't call you when they are out of things. You drive there, get in line, pick up your other prescriptions & then they say "oh BTW your most important prescription is out" or "you have no refills". Ok well then why didn't you tell me that on the phone 12 hours ago when I called you and confirmed the 4 prescriptions I need???? It's insane and happens EVERY MONTH. They will also text me that they are ready then have me step out of line to "finish something". They are slow, don't communicate or show much sympathy for your wasted time. Someone with leadership skills needs to take over this pharmacy fast. read more

I first started shopping when living in N.C. and now in Florida. As a celiac, I truly approach their commitment to stocking gluten-free items. The stores are always clean, organized and the staff is outstanding. A great selection of fresh fruit and vegetables. Their prices may be slightly higher than the big discount chain in town... but worth it! read more

I went to the deli for Publix chicken tender subs and had the best subs made by Gabriella. She was funny nice and a sweet contrast to the monotony of normal shopping. read more

This publix slaps. The workers always help me find everything I need and ask how my day was. Angelo is the best! Last time I was there I bought some eggs and the cashier looked at them and said my eggs looked "eggcellent" then the bagger and the cashier just kept the egg puns coming. I was loving it. Until I got home and found that one of my eggs was cracked. It was not eggcellent. That is the only reason I put four stars instead of five. read more

This is probably the best Publix in Jacksonville...It's super clean... The employees are friendly and helpful....The shelves are well-stocked and the store is very organized, so it shouldn't be any issue finding what you need... If you do have any difficulty finding anything, just ask an employee and they'll be sure to point you in the right direction. This is a wonderful store to shop if you're in the area. read more

I'm going to start off saying there deli dept is amazing and the store is clean and well lit. There fried chicken wings were not the best. I had to return them bc they were over cooked. This is my 5th time visiting and each time I get to check out no one says hello did you find everything ok. On one occasion the bag boys asked but never the cashiers. Publix is known for there customer service and for this to continually happen I feel some type of way and for the cashiers to speak to the person in front of me and the following customer I can't return. read more

Publix is my favorite place to shop. Their customer service is very good and three is always someone to help when you need it. The meat department is awesome at giving tips and tricks when cooking steaks let's face it I am not the best steak cooker lol. The ability to sample some of the items from the deli when purchasing is a highlight moment in shopping at publix. We have already established I'm greedy lol. read more

I've been a Publix girl for as long as I can remember. I even worked at a Publix in High School many moons ago. I know some people find it odd that there is a grocery store in Town Center, but I assure you, there are plenty of us that actively live in the area and are happy to have a Publix so close. It's also incredibly handy to have a clean, well-lit, well-stocked store so close to the University of North Florida. That being said, I really do like this Publix although I feel that their prices are just a little more than other Publix stores in the vicinity. I don't know if that's because of the location or something else. That would be my only gripe about this store. I love that this Publix has a lot of exotic fruits and veggies and I actually like their made in house sushi as well. They also have a pretty decent beer and wine selection considering that they are in the same strip mall as Total Wine. And to reiterate what Matt S. said in his review, the cashiers are very pretty and extremely helpful. Lots of business women shop after work here as well, so if you just like looking at pretty people, this Publix is for you! :) Lots of parking, although at busy times the parking lot can still get pretty full. read more

I love Publix in general but I must say I was extremely excited to know that they had restocked these cookies that I love so much. They are called Alyssa's cookies if you haven't tried them yet you're missing out! read more

Publix - Grocery Near Me - Jacksonville, Florida

Normally exceptional, they have polite friendly staff however not today. Whitney customer service had a sour face & her rude disgusting behavior & condescending remark killed my spirit. I needed to exchange some items because i got sick ( I made it clear I don't want money ) Publix is where I buy groceries (rarely I go to sprouts) who keep receipt for groceries because we eat it and she had the audacity to imply I'm a liar!! She is now judge & Jury. I'm sad my favorite grocery store have a nasty person in customer services, Rick was wonderful and know how to handle customer issues read more

They live up to their slogan "where shopping is a pleasure" Great selection, fresh and diverse, very helpful staff will usually go the extra mile help you find a product etc. read more

Great prices and great serve. I love Publix - ok on to the next. What's up with the Boy Scouts outside of Publix selling these $5 discount cards? I thought Publix was girl scout territory? There should be some turf war and cookie food fight! I'm all for equal opportunity so I got one. But not I feel like I've cheated. read more

Very disappointed went to get a king cake was told they were all out I asked them to call my Publix near my house they said they were unable to do that I went to the customer desk after I calling my Publix near my house and ordered a cake they said they had plenty of them I let the front desk know how rude they were read more

Publix has always been my go to spot for last minute food planning for any occasion. I can always count on Publix to have just what I need.

NEED TO WORK ON THAT HOT BAR! This store is currently undergoing renovations and the exterior actually looks new. As you walk around inside, you will see the barriers and dry wall indicating that work is being done. I visited this store for my favorite Mardi Gras wings but was disappointed to see that they were actually the color of a rich bechamel sauce instead of their usual golden brown color. Hmmmm? Pass! Publix really needs to work on their hot bar because if food does not look fresh and appetizing, it should simply be removed. How hard is that? The remainder of the hot dishes including the hot bar, just looked dried out and past their prime. The good news is that there are other Publix stores in the area so we decided to just ease on down the road to find another option. We did purchase hot tortilla soup from the soup bar and a prepared turkey cobb salad which was delicious and very generously sized. *** .The store was well stocked with the basics and as usual, customer service was very nice. read more

I guess it depends what part of town the Publix is on and what type of culture the manager creates because this Publix is another one where you feel the negative atmosphere that the employees portray! Terrible! Is it the pay? Because you're selling chips and snacks for Pete's sake! Calm down and be helpful!! Baggers and customer service rude as all get out! Lmfao read more

Just went to the deli (7:06p) and asked how old the potato wedges were he said 4:06 is the time stamp. I ask if he can make me fresh wedges? He comes back and says oh they are only from 25 minutes ago no one changed the time. I said that's still too long, can I have fresh wedges? He goes to the back and comes back again and says it's a 30 minute wait. I opted out, get it together, 5 minute wait max for fries! read more

Usually i come here if I wanna change up Publix. But this hot bar isn't any better. Food always old. Deli /sandwich case looks like tornado came through. They need more workers in the deli department that's for sure. Especially on Sunday's read more

Everyone knows that their Publix is the best, but honestly I love my Publix! There's many employees whom I've gotten to know and I enjoy chatting with every week. They not only care about the customers but are also very helpful. I once needed ingredients I was unfamiliar with and one gentleman walked me through quickly picking out all of them with me. There's one young man whom I always hear singing and I enjoy seeing him so happy while he's working. It really makes the dull experience of grocery shopping much more enjoyable. read more

Super friendly people great shopping experience yesterday used it as a location to safely sell an online item. Food is always fresh and tasty gourmet items the best read more

Wow. As I was walking into this Publix supermarket, I was wondering why they would build one at the St. Johns Town Center. I didn't notice too many houses in the area, although I don't live there, so I'm not sure. But after a long day of shopping, rather than stopping off at the local Publix, I made my way into this Publix so I could go straight home. Right from the get go, it was obvious this was a brand new Publix, and it was great. Plenty of parking in the front, and as I said, since this is a new Publix, everything was shiny and new. It was the standard selection of Publix fare, quite a bit of groceries, all at a pretty good price. My only complaint with Publix is that their soda prices, as well as bottled water, seem to be extremely higher than what you can find at a Target or Wal-Mart, however everything else is pretty competitive. The selection definitely is great, though, and this Publix had a pretty impressive selection of organic foods, almost an entire aisle, which is a lot more than I've seen in other grocery stores. One weird thing I noticed- this store has the prettiest cashiers I've ever seen. Seriously. When I cashed out, there were three cashiers, all females in their early 20's, and they were drop dead gorgeous! Three bag boys, all in their early 20's, all good looking dudes. Not sure if that was planned, and it was odd to see, but they were all incredibly pleasant, and put a nice cap on my shopping experience. I'm a die-hard Publix guy, and this is one of the best. If you're in the area, definitely stop in. read more