DON'T USE RECNATION! RECNATION WILL OVERCHARGE YOU AND RIP YOU OFF!! This is a part of…read morecorrespondence with them when I moved out because they'd been overcharging me, refused to correct it, and then have been harassing me since. I moved out and cancelled my lease because I was already being severely overcharged by your company. For a long time I was being charged $209+tax. When I called your office to point out to you that I was being overcharged based on the pricing listed on your website, I was told that my pricing would not be lowered to your advertised price, and only reduced to $190. The current advertised price for the same exact enclosed space that I had, is for $153 per month, and it very clearly states NO OBLIGATION. It does not say that it is a move in special, or limited time offer, or only applying to new move-ins. Still a full $37 per month over your current pricing. I have been charged substantially more than your current pricing. It also appears I have been being charged a $12 per month "protection fee" which I only realized recently. Apparently your website does not show itemized billing on demand, and it is also not allowing me to go back and look at previous statements for itemization. I finally found some previous invoices in my email. When I noticed that, I initially thought it was for the physical security on premise, which was apparently installed and being monitored by an unlicensed security company. After some digging, I found out I'm being charged for some sort of a protection plan because you did not have a copy of my trailers insurance on file. I have had insurance since I bought the trailer in 2019. So in addition to being overcharged on the monthly space, I've also been overcharged by that $12 per month. That "protection fee" did not appear until AFTER I called in to discuss being overcharged in the first place. I consider that being charged a retaliatory fee for raising the issue. And since the optimization is not available on your website, it appears that you were intentionally trying to hide that from me. I have never received a notice that that fee was going to be charged to me. I have also not been sent a physical invoice since these changes were made, which also tells me you were intentionally not wanting to show me that fee.

From the owner: RecNation RV & Boat storage in Wylie, TX, minutes away from Lavon Lake. Looking for boat and RV…read morestorage units? We offer 24/7 access so you can pickup and drop-off your RV or boat anytime. We are a family-owned vehicle storage facility with premium, enclosed storage units for rent. We have varying sized units that can fit anything from jet skis, boats, cars, to Class A motorhomes. Find affordable, secure, weatherproof indoor and outdoor RV & boat storage units with RecNation Storage.

I have been a customer with REC Nations for nearly three years, and until recently my experience…read morehad been acceptable. Unfortunately, an incident that occurred during their recent ground remodeling project has completely changed my view of this company. My RV was moved from its original spot to another location as part of their construction work. They have asked for my persmision to preform the task. During that move, my RV was damaged, resulting in thousands of dollars in repair costs. What has been most disappointing is not just the damage itself, but the way the situation was handled afterward. They didn't take any responsibililty becuase they asked me to sign a weaver. I made the mistake to think they are professional at what they do. BIG MISTAKE. I made multiple attempts to reach someone to discuss the issue and find a reasonable resolution. After several calls and emails, the only response I received was that I should file a claim with my own insurance, and the company refused to take any responsibility for the damage that occurred while my RV was under their care. After this experience, I decided to cancel my lease agreement. I had just paid for the upcoming month, and when I called to request a refund for the unused portion, the representative refused and simply stated that the termination date would be March 31 instead of April 9. After nearly three years as a paying customer, this response felt dismissive and extremely disappointing. Businesses make mistakes -- that happens. But how a company chooses to stand behind its customers when those mistakes occur is what defines their integrity. At this point, I am simply asking for fairness and accountability. I hope REC Nations leadership reviews this situation and considers reaching out to resolve the matter appropriately. Until then, I cannot recommend this facility based on my experience.

Great space, secure and the added electricity for a trickle charger was a welcome surprise. I will…read morerent here again when needed.

Billing issue that is a mistake on their part…read more Repeated attempts to resolve locally and with the corporate office have been ignored by them. I have been forced to file a complaint with the better business bureau

From the owner: CubeSmart Self Storage of Sachse, TX offers affordable self storage with premium amenities. Our…read more7970 Woodbridge Pkwy location has many convenient storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage

The RV park has just opened in Aug 2022 and very close to my RV storage so I went in and check on…read morethe storage price and it was competitive compared to other in the area but because they includes amminities such as free icebag, RV wash/dump/air for tires stall that my current storage did not have them so I decided to move in. Jen was very attentive and friendly. She answered all my questions and very professionally. The RV place is clean and organized. I would recommend this place for your RV storage need!!

From the owner: Carefree Covered RV Storage specializes in covered and enclosed RV storage in Wylie, Texas,…read moreproviding secure storage solutions for motorhomes, travel trailers, boats, and trailers. Our facility offers both covered RV parking and fully enclosed RV storage units, allowing customers to choose the level of protection that best fits their vehicle. Facility features include: • Covered RV storage with electrical outlets • Fully enclosed RV and boat storage units with lighting and electrical outlets • Extra-wide drive aisles for large motorhomes • Secure gated keypad entry • Security camera monitoring • Free RV wash station • RV dump station and water station • Air and vacuum station • Free tenant ice • On-site manager • Tenant dog park • Free property-wide Wi-Fi We proudly serve RV owners in Wylie, Allen, Murphy, Sachse, Parker, and surrounding Collin County communities.

Extremely disappointed in Storage King/Eric. I have rented multiple units across the last 4 years…read more Recently, I discovered the ceiling inside my unit was hanging down. I called an reported this on Sunday 11/2. I was told no one will be able to help me until they return to the office on Tuesday 11/4. I spoke to someone then, a lady, and gave her my lock combination so she can access the unit for photos. Since that convo, it has been RADIO SILENCE. Zero updates. Nothing.

Unprofessional and Discriminatory Behavior…read more I normally don't leave reviews, but my experience with Storage King, particularly with an employee named Eric, was unacceptable and needs to be shared. I tried to lease a unit, On March 12, 2025 however it indicated " The reserved unit is no longer avaiable, Please contact the facility or choose a different unit."It was mistakenly charged to me. My husband leased a unit under his name at a different location which also has my name on it a day prior March 11. I started to receive collection notices on March 14 for April 's payment's and the month is not over yet. that si how I realized I was changed. After realizing I had been charged, I requested a refund. I do believe it was a system error and should have been corrected on their end. Please see the attached photo for reference. From the start, the service was unprofessional and rude. Eric's behavior was not only dismissive but crossed a line into blatant racism. Instead of treating me with the respect any customer deserves, I was spoken to with hostility and made to feel uncomfortable and unwelcome. It was clear I wasn't being treated the same as other customers, and that's not something anyone should tolerate ever. No business should allow such discriminatory behavior from its staff, especially when dealing with customers who are simply trying to store their belongings. If professionalism, basic respect, and equal treatment matter to you, I strongly advise you to stay away from ALL Storage King. There are plenty of other storage facilities that know how to treat people right. Don't waste your time or money here.