Wow, great experience at Extra Space Storage - how refreshing!…read more And a huge contrast to the horrible experience I had just had at Public Storage where they increased my rent by 40% after just 6 months - what a scam! I think a lot of these self storage places prey on the fact that nobody wants to move all their stuff to keep a reasonable rate so you move in and wham, they hit you with a huge rate increase. They act like they're doing you a great service by going month-month rather than signing a longer term lease (where pricing would be fixed). "You can cancel whenever you want". Yeah, if you don't mind moving every few months. It just allows them to quickly jack your rate way up. At Extra Space they also go month-month so I was worried about the same trickery. BUT, they allowed me to lock in the current rate for as long as I wanted to, by paying in advance. I was thrilled to have this option and took full advantage of it. Even better, I was given the significantly cheaper "web rate" for the full duration of my pre-pay. The result was that my space at Extra Storage is less than 1/2 of what Public Storage was going to charge me. So, do your homework and make sure you know how much it's going to cost you if you plan to use the space for any significant time. Don't just compare the initial "teaser" rates. Also, the place is super clean and the staff were a joy to work with. So happy I found this place!

Employees are great, but the business model is deceptive. The company increases rates quite…read moreregularly and without notification. I would avoid supporting corporations like this.

I have had my stuff in storage here for just about a year and a half and they have raised my rent…read moretwice by a total of nearly $50 per month. They have me by the balls and they know it. Very displeased with this. I've now learned that I need to find out ahead of time if I'm going to get progressively raped by a storage company. Find out ahead of time how much a storage facility is going to raise your rent before you rent.

Keith and Linda are very nice folks to deal with. Next time I need extra storage space I will…read morecontact them.

Look elsewhere! I called to request a storage unit and spoke with the manager Bailey who held a…read moreunit for me and told me to come the next day and that they opened at 9. My husband showed up with 2 truckloads of our things at 10:20 and no one was there and it was obvious they were still closed from the night before. Customer service via the call center is a joke. We both were calling and despite talking to 4-5 people no one could help us and no one called us back as requested. My husband was able to use the kiosk to get a key and pay despite it restarting several times only to find out the gate code it provided didn't work. Finally after 11 someone showed up and let my husband in and he was able to unload the trucks into our unit. The following Monday we followed up to voice our frustration and let them know we weren't sure we were going to stay a few months as we intended. Long story short rather than an apology we were kicked out and told our stuff needed to be out the next day. We had to load up our things and find another storage location. Global Self Storage has terrible customer service and at the end of the day they might just kick you out if they don't like what you have to say. Not worth it!

Great facility. Very clean, well maintained, good security. We've used this storage facility twice…read morein the last 3 years. We went back the second time because the management is very friendly and easy to work with. Great prices, wide variety of sizes on the storage units and overall great experience. Highly recommended.

Love the staff there extremely friendly. Love the fact that I can access my storage 24/7. The…read morestorage unit is clean and easy to access. Been with them for a few months and they haven't increased the charge. Unlike some other places. All in all several months later and I'm happy.

If I could give U Store and Donald a ten star review I would. He was amazing to work with and…read morebailed us out when we were moving by being super flexible and he charged us literally half what most of the other storage places wanted to charge. Thanks Donald!!!

I had a great experience storing my things at Praters. My moving/building dates didn't line up and…read morethey were very kind and helpful. It was very clean and well maintained. Thank you for the great service!

I have used storage unit company's before and they normal aren't very helpful about explaining…read moreterms and agreements on your lease and making sure you understand what you're responsible for. But Richard at prime storage was very helpful and I would recommend prime for anyone with storage needs.

DO NOT RENT ANYTHING FROM HERE!!!! Cindy Maynard tried to "hustle me" out of $5.00 in gas after I…read morerented the U-Haul for $178. Fortress U-Haul records the gas from the previous rental, then moves the trucks from inside to outside the gate daily until the next rental. Fortress U-Haul moved my truck back and forth for over two months and expected me to pay for the gas. The tank was empty when I picked up the vehicle. After I returned the vehicle, I showed Cindy the pictures I took of the empty gas gauge right after I picked up the truck, two receipts for gas I purchased before and after I used the vehicle, the gas gauge after I refueled and she threatened to sue me for $5.00... I told Cindy "PLEASE DO" ... I just happen to be a lawyer! ... see same comment on Better Business Bureau website. - Jim W.

Larry is great. He is there frequently and can answer questions. The storage unit was an immaculate…read moreplace to keep my car.

I rented a storage unit here after moving to Indiana. Larry was a great help, very friendly and…read moremade the whole process very easy. The entire complex was always kept clean. It was very convenient to get in & out at anytime of day. A storage unit I had previously had limited hours which was frustrating at times.

I had my stuff in storage for two years and never had any trouble at all. Jon and the staff are…read moregreat. Highly recommend to anyone in need of storage.

These guys are awesome!!! They have a free 10 Foot box truck that they allow you to use on move-in…read moreday. They also allowed me to pay a partial month on both my move-in month and my move out month so I didn't pay even one day extra