Facility is fine, but bear in mind that if you should opt for month-to-month rental, count on your…read morerate going up dramatically in the first year (with the initial increase coming after about half a year or so. They always have units available for a reason. I'm very surprised that my friend who rents here (who also just canceled after yet another high increase) hasn't written a review. I shall have to encourage her to do so. Oh - they keep a bare minimum number of carts available (like 4), which seems absurd in the grand scheme of things. I think the owner is quite possibly pretty greedy.

This is the worst storage place ever! They use deceptive and unfair business practices. Poor…read morecustomer service and they keep increasing rates by over 55% per increase thinking their tenants are stuck and will keep paying. The management is poor, especially Stephanie. They claimed my credit card was expired...it was not. Then they charged me $20 late fees on each unit and claimed they could not reverse the late fees. Now they are claiming that there will be another $200 late fee on top of that one. They are crooks and I reported them to BBB already. Do not ever use them!!

it was easy to set up, and easy to put together and easy to sign a lease for a 7 by 10! Thank you!read more

Friendly staff. Very helpful. Rented from them a few times and loved the service received.read more

Have used this place multiple times and each time they don't have equipment for me day-of. I…read morereserve ahead of time and usually do pickup for before they open, 7.30-8am, and there's never anything assigned. It's always a hassle and has put me hours behind on moving day (and lost me the cost of moving help) multiple times. Very disorganized, go to any other uhaul spot

Despite its neighborhood's blight, this bright and shiny Uhaul hub has all you expect from an…read moreupscale sparkly corporate store in any neighborhood across the USA. THE ULTIMATE AMERICANA What could be more American than U-Haul? Rent your Ford-chassis trailer-topped van.truck, load it up with your dorm room or studio apartment's belongings and venture forth! (Stop at a Waffle House along the way, drop in at a National Park, and stay in a Motel 6 to complete your punchcard and get your Americana-Trailblazer badge!) BRIGHT AND SHINY Self-storage units faces are bright U-haul orange and the metal is fresh and new. (No chance you'd find Hannibal Lecter's stash here!) Parking lot asphalt is well maintained and lettered pavement directional striping is solid and fresh. THEY'VE GOT A BOX FOR EVERYTHING golf clubs box, lamp box, flat screen tv box, book box, dish box, fine crystal box, wardrobe box complete with hangar bar to hang your clothes inside!! And of course S,M,L,XL too! RENTAL PICK UP AND DROP OFF Like a proper airport car rental center, easy pick up of your reserved vehicle (find your lettered spot, keys in hand, and you're off!) Return lanes are wide and directional signage leaves nothing to chance. BEST FOR LAST The staff. So helpful and patient. All this is a bit to take in, and they're right there to suggest and make sure you have everything you might need. Go U-Haul!

All My Sons and the movers - Bill, Justin, and Thomas- made my move simple. The process was a…read morebreeze from the first call asking for an estimate to the pre-move inventory and the day of the move. The drivers were prompt, and a little early, they worked quickly and with care and were friendly throughout the entire move. Unequivocally, I would recommend them.

My experience with All My Sons Moving (32 Coles Ave, Cherry Hill Township, NJ and All My Sons…read moreCorporate Office in Texas) has been the worst service experience I have ever had, and their public ratings across major platforms reflect exactly why so many customers report similar issues. Across multiple review sites, this company consistently scores poorly: * Google: Approximately 3.9 stars, with thousands of reviews * Yelp: Approximately 1.5-2 stars, with a long history of complaints * Better Business Bureau (BBB): 1.97 stars across more than 1,000 customer reviews, despite being "accredited" These ratings are not a coincidence -- they mirror the exact problems I experienced. Please don't take the chances that I did and use this company. You'll be very sorry. I hired All My Sons for what should have been a simple, professionally handled move within Pennsylvania. Instead, the company sent a crew from their New Jersey branch, and from the moment they arrived, the situation was unacceptable. The movers smelled strongly of weed, and the odor was so overwhelming that it transferred onto my belongings, the moving blankets, and into my home. Despite being quoted $1,500 for a move that originally included far more items than we ultimately needed moved, the crew stalled for hours, took an unreasonable amount of time to get set up, and barely worked. They attempted to charge us $200 per hour for 12 hours to move fewer than ten pieces of furniture and no boxes--time that was inflated entirely due to their own lack of productivity. They even took apart furniture unnecessarily, removing every screw they could find, and then struggled to reassemble anything, which appeared to be a deliberate tactic to keep the clock running. To make matters worse, they forced us to pay immediately before unloading the furniture, even though the job was nowhere near complete and their performance had already been unacceptable. They refused to allow me to inspect my furniture after they brought it in. They were holding my furniture in their truck until I provided the person on the phone with a credit card to pay for the move. By 10 p.m., exhausted and frustrated, we had no choice but to let them leave. My husband and I ended up moving most of the furniture ourselves, unwrapping and assembling items they were supposed to handle. The next day, we had to take two cars and make multiple trips just to move basic items like totes and clothing bags--items we specifically hired them to move. Damage Discovered - In daylight, the true extent of the damage became clear. The movers had: * Drilled holes through three credenzas, including over ten holes on the wrong side of two of them * Split a 500+ lb wooden and marble credenza by placing it on its side on a dolly instead of carrying it properly * Stained my couch * Broken a $1,500 art piece * Scratched $1,200 chairs Their lack of training and care was obvious, and their behavior raised serious concerns about whether they were under the influence while handling our property. Claims Process & Geoff Burgess I filed a claim for nearly $10,000 in damages, providing receipts, photos, and videos--evidence the company was aware of from the moment the damage occurred. Since my move at the end of December, I have been going back and forth with All My Sons for months. It is now March, and they have: * Refused to settle * Refused to explain their employees' behavior * Refused to address the lack of training or drug testing * Refused to replace or compensate me for the extensive damage The claims representative, Geoff Burgess, has been a complete roadblock. He: * Refuses to review any of the material proof * Refuses to provide documentation * Refuses to acknowledge the severity of the damage * Blocks any attempt to escalate the issue I even tried going to his supervisor and to customer service, and no one will do anything. Every path leads back to Geoff, who simply repeats the same scripted denial. Their final response was that their insurance would only cover $644 under "limited liability," and they refused to refund the $1,500 I paid for the move. The local NJ operations manager initially told me he would speak with his partner and call me back. He never did. I have texted him multiple times and left a voicemail with no response except to speak Geoff in claims. The company also refuses to let customers speak directly with their executive team, forcing all communication through an internal division that shields them from accountability. I even tried reaching out on LinkedIn to the chief customer officer of all my sons in their corporate office in Texas. Conclusion - This company's behavior is unacceptable, and their pattern of ignoring customers, denying valid claims, and hiding behind internal processes is exactly why they have low ratings on Google, Yelp, and the Better Business Bureau. I wish I had looked more closely at those reviews before hiring them. Don't make this mistake!

I wish we had read these three reviews before using this company back in June. Like most everyone…read morehere, the move out was fine. Guys professional and courteous. Everything after has been a complete nightmare. It took 4 months for us to find and settle on a new place, so our stuff was stored in one of their climate controlled warehouses, or so Bob told my wife. While unloading at the new place, we had noticed that things looked off. Boxes collapsed, mold on wood furniture, mold on matresses which WERE NOT wrapped in plastic. One of the movers (who actually worked for another moving company and was filling in for a crew member who called out sick...Mold maybe?) halted the unloading halfway thru saying he didn't feel right bringing that stuff in our new home. He stated that in the 30 years he's worked in the biz, it's the worst load he's ever seen! And as previously stated, dealing with Bob in the aftermath of this has been nothing short of heartbreaking. Unreturned phone calls, unfulfilled promises, and not being forthcoming on the information on who is doing the mold remediation not to mention what happened to his "climate controlled" warehouse. We've had 2 loads of furniture return only to send nearly all of it back. Mold still present, color of stained furniture bleached, some others just smelled badly of mold still. Upon talking with mold specialists, they said a reputable remediation company would send things back with a cert letter. No letter with Bob. Since the last load we sent back over 2 weeks ago, we have not heard a single peep from Bob. So much for "working through this together". A shame because they were recommended by more than a few folks on a local FB community page. I'd avoid using these guys at all costs. Storing in a farmer friend's barn will yield better results!!!

Two years ago I had used this moving company to downsize from a family home to a townhouse....the…read moreexperience was very good, no damage, then this May , I used them, asking for the same crew...moving a much smaller amt of furniture and items....twelve hours later, I was almost moved in from New Hope to Lansdale....it was a nightmare. My bed headboard is ruined, and six out of six wooden pieces were damaged, badly... It was a painful nightmare. So much for counting on consistency Then after waiting weeks for the boss to come look at the damage, he promised to have someone come to repair the damage to the wooden furniture....after dozens of phone calls. With no response, not one...I called again, and I was told that they had gotten all of my messages, and someone will be out soon.,,,that was mid July! Today the furniture was finally repaired...use another mover!