Had exactly the space required (5x10, outdoor, drive up access). Good sign on deal. Also very…read morenearby my home

They raise their prices regularly. Started out paying $80 a month four years ago. Just raised the…read moreprices again to $240. Not sure how they can just do that, read your contracts better than I did.

My experience with Award Self Storage was nothing but superb. Rob, Tiffany and Norma were always…read morethere to answer questions or help me figure out the lock! It was always clean and well-kept. Sadly, they were recently bought out by something called MyPlace Storage--the service is nonexistent; not open when they say they are; secure entry gate is broken and remains open; the garage door where you unload and load your belongings is broken and remains up; and, worse, the doors to the hallways leading to all the climate-controlled units are open to anyone and everyone. I will be looking for another storage facility now that Award has left the building ... Not recommended.

While transitioning to my new place, Award Self Storage carefully stored my things into a…read morereasonably priced and sized storage unit. This storage facility was perfect for what I needed for a few months. I rented a climate controlled unit that included storing my cozy couch! Once I removed my things out of the unit, the items were exactly the same. If you rent a climate controlled unit -- you can only go into your storage unit during their business hours. Award Self Storage offers: a truck to move-in (did not use), along with several boxes and 2nd month rent for FREE! The facility sells boxes and such for typical moving needs. They also have carts inside the storage building to assist with moving items. Overall, this establishment did it's job and I had no issues while there. Also, the staff are nice and helpful when needed. Award Self Storage is 20 mins from Philadelphia which was a major plus!

Customer service may be good at times but I went in my unit a few days ago and found mouse and rat…read moredroppings all over... It was on the floor and on my stuff.... I had no food or water in this unit... Some of my boxes were knawed on by them also... When I informed them about this problem... They apologized but they told me that my home owners Insurance would take care of my losses if I had any... I'm sorry but they should have been aware of this before it happened... There wasn't any preventatives in place to handle this... They didn't have any traps around that could be seen... My suggestion is to find another storage facility and pass this one by.

Very good help. Gave me as needed access. Kept me in the loop with payments and all inforead more

Absolutely clean well maintained the manager Ryan was always willing to help no matter what !!! And…read moreif we called when Ryan wasn't there ms. Cindy was always willing to jump in and help. I feel on a bad times during my pregnancy and trying to get my disability situated while I was out on maternity leave and I feel behind with my payments. All I can say is that Ryan and ms Cindy jumped into action with upper management to help me keep my units ...... thank you Ryan and ms Cindy I will definitely recommend you to anyone that needs storage.

Date I move in had to vacant for fire dept activity. Promo…read morerate was 55/mo and prepaid for 4 months. I understand it was a promo rate. But to go from 55/mo to 128/mo is extreme. Plus there is empty units not making money. You would think they offer the new web rate or in store rate. 55/mo or 85/mo. Best they could approve was 91/mo. Need to review my budget. downsize or move out.

I had to request some help from out of state for my unit and they were able to help me coordinate…read moreand had great discounts. They have climate controlled units and access by code. Most the time the on-sight manager is available to call and have helped me several times when I needed it there

Amazing! The Manager, Yulia and her husband, are absolutely terrific. She is so helpful and…read moreaccommodating. We appreciate the service they provided to make our storage needs stress free. Our conditioned unit was spotless and ready without any issues. The entire complex is spotless. We considered other storage facilities and are thrilled that we chose this one. Highly recommend!

EZ Storage...First let me tell you that this place is very expensive. U-Haul has climate control…read moreand for same size room they charge 148 as opposed to EZ that charges 248!!! And if u have been there for a year but fall behind DONT EXPECT THEM TO TAKE A PARTIAL PAYMENT. NOPE they want it all. And if u have 2 of the same size don't expect a discount either. They SOLD ALL MY STUFF AND WOULD NOT LET MR GET MY Elvis guitar or summer clothes. Nope these people don't give a rats ass if you have family memories that is one of a kind. Nope they just want money MoNeY...& more MONEY. I SUGGEST U-HAUL. NICER, take partial payment and are actually human !!!

I had an emergency need for space and Natasha came through. I'd never stored anything anywhere…read moreever, so I had some serious sticker shock, but the service was great. Good explanation, use of truck and very clean facilities.

This business promises office hours when you sign the contract that they do not make good on moving…read moreforward. It's very common to show up and find the office closed for hours at a time during the agreed-upon hours.

Update: DO NOT RENT HERE IF IT WILL BE LONG TERM!! BEFORE THIS MONTH, I PROB WOULDVE GIVEN THEM…read moreGOOD REVIEWS. HOWEVER, I AM has changed. Be cautious After "six or seven" months they will increase your rates. after a year mine went up $25 per month "and this rate is locked in for a year". I can see going up $5 or $10 a month but $25?! Nope. I am also thinking about filing a complaint elsewhere. Going to review my contract because I do not remember being told of rate increases like this.

Super easy to reserve a unit and end rental agreement when I no longer needed it. Clean, well lit…read morearea with cameras so you feel safe loading and unloading your stuff anytime of the day or night. Man in the office was very friendly and helpful!