thank you Brandon for all your help. You were very helpful and I also appreciate the communication to get it resolved finally. Thank God. I apologize for the inconvenience. You were great. read more

This was the simplest process I've ever experienced with a service for storage or potentially any service. Their online or to book is seamless and straight forward. Easy and was completed in no time at all. Megan the day of my move, of which was the movers are anxious about getting the large truck in, she was so helpful and went above and beyond. I would not only recommend public storage but she to speak with Megan. read more

Great experience. Excellent Customer Service. Can highly recommend. Thanks Spencer for a great experience.

No good I wish I would have did more research but because it was a convenient location Mr Spencer talks to everyone like they're not s*** like he is above everyone and we are just stupid but he don't have a common sense to come out and direct three U-Hauls and two cars that's blocking the interest that makes you wait 30 minutes to get to your storage and then complain about he wants to go home and I hate it here read more

Friendly workers storage unit price was out of my price range (10 x 10) for the 9 boxes I had storage. I talked with Spencer's wife (sorry I did not catch her name) and she recommended I get a smaller unit (5x10) which I did, and it was exactly what I needed for the 9 boxes and I still have room to add a refrigerator and 2 curio's cabinets I would recommend Public Storage to family & Friends Thanks N. Thompson read more

Candy was amazing and so easy to deal with. she was so helpful for my move in and move out. if I ever need storage I will be coming to her. Will recommend her to eveyone I know. Thank you Candy for all your help. read more

When I purchased the storage unit, I was told they were waterproof. Big mistake. When I went to retrieve my stuff, my boxes were moldy. Upon unpacking my stuff, I also noticed one of my boxes was missing. I was unable to recover the contents of the box, so I have been trying to re purchase everything that was missing. I was told that the storage units were insured and that it comes with the price, however I was hard pressed to believe that they would pay for the damage that occurred with my belongings or the contents of the missing box. I will never recommend doing business with these people. Save your money and go somewhere else. read more

Public Storage - Evidence of mold on boxes - Self Storage Near Me - Saint Louis, Missouri

This place was very organized, efficient, and polite. Prices are competitive. Sebastian and Nikki were both really helpful. I would recommend. read more

Meagan the facility manager is absolutely wonderful. She is quick to acknowledge customers when then enter and always welcomes you with a smile and friendly greeting. She keeps the facility very neat and clean. Meagan should be recognized for providing outstanding customer service as employees make a company successful. I nominate her for any awards the company offers. read more

upon arrival during business hours there wasn't anyone there. tried calling only to get a recording, the code wouldn't open the gate. time was of the essence. No I will never book a place here ever again. read more

Very tight space. Difficult to get to storage space with car. The guy at the desk said that the costs were prorated when checking out but then ended up charging for the whole month read more

Mary Jane was great in assisting with renting a unit from Public Storage. I truly cannot thank her enough for making it such an easy process. She was positive, knowledgeable, and professional. Very thankful for her help in renting a storage unit last minute. The Public Storage location in STL was clean, easy to access, and reasonably priced. read more

Mary Jane was very helpful in helping us with our storage needs, in providing rates, hours and sizes of storage units. Thank you very much Mary Jane in assisting us with our needs. read more

Very helpful, professional, well spoken and friendly staff. Nikki went above and beyond to make this an easy experience for me.

Bianca was very helpful in getting my unit set up and suggested ways to keep our unit and belongings as protected as possible!

My roommates and I were looking for a storage unit, and our first call was to Public Storage on Vandeventer. We were instantly impressed with how quickly we were offered an appointment to view the units available. The staff we worked with, namely Walt, were incredibly helpful and friendly. He spent time with us crunching numbers to figure out the best deal for us, which as students, is greatly appreciated. The pricing of the facility was reasonable, as well as the promotions they offered. I would recommend this storage unit to anyone looking for a great deal. read more

My experience this afternoon with Walt at the Public Storage facility located on Vandeventer in St. Louis, Missouri (managed by Briana) was insightful, thorough and refreshing. Walt demonstrated a very patient demeanor and consistently treated myself and every other customer with respect and exceptional attentiveness. In my opinion, this type of world class customer service exemplified at the Vandeventer location makes customers feel valued, causes our needs to be met and ultimately results in positive referrals and repeat business. Thank you for a great overall experience. I am glad I passed up a couple other storage locations and landed at Public Storage on Vandeventer! read more

This place is a joke. After going back and forth with these clowns for over a week she finally got an appointment set up for 5 pm. When she got there the manager had left a sign saying he wouldn't be back till 5:45. Unacceptable. And my girlfriend is wonderful by the way!!!! read more

I've been using this public storage lot since I started college at SLU and it's wonderful! It's easy to access, the hours are good, and the staff is sweet and helpful! Prices are good and the units are exactly what I need! read more

We moved from the St Charles location to the Vandeventer location because we moved in the city. We have only been at this location for 45 days. The person who reserved the unit had a stroke and we were trying to pay his bill. Over the phone they want to charge $10 or $20 extra dollars. On two occasions I extended my lunch to drive to the location, when I arrived no one was in the office. Finally I got the extra money to pay the $10 and now they put on a $79 charge. I tried multiple times to pay and especially by going to the location. They are not open after business hours. Well it ran into another charge plus and an extra $79. The hours need to be extended until 7pm. I wish we would have stayed in St Charles at least we had access after the store was closed by key entry. they only have one dock, no elevator. You walk your belongings up a ramp. they only have two push carts and one is broken. DONT RENT STORAGE FROM THIS FACILTY THEY ARE EQUIPED TO HANDLE A LARGE MOVE IN...unless you want to push your large items up a ramp. read more