My experience. Lady was nice doing her job. BUT... BEWARE…read more!!! Advertised as first month free. Once you've given your money there are no returns - company policy. First month free .00 ($30.60) Administrative fees $29.00 + .87. Cylinder lock 21.99 +$1.54 even if you have your own lock. Insurance you MUST have. Only if show them your homeowners insurance coverage at time of signing up otherwise there is a Fee of $16.00 period. Total of $69.40 for first month. 2nd month $30.60 + insurance $16.00 even after I showed them my insurance coverage. They had already charged it and there is a no refund policy. Total 46.60 2 months came to $115 for a 5'x5' Locker There are much better deals out there. Only took this one for convenience. Moving out now!

Everyone is always so nice and helpful until you sign over the contract. Once that happens, it's…read moreastounding how insignificant you become. I believe i was transferred over to a manager that really could give an honest worry for the circumstance and really gave little regard... it was a rude call at minimum. I rented a storage unit, and less than 6 months later, my unit went up $25 a month. No explanation, just a "well you're month to month and it's subject to change at anytime". I think this is a profitable business and they know it and take advantage... because it can be difficult to just move your things again. However, I'll make it my mission to remove my items, sell some, and find elsewhere to store my things. To not even lock you in a year and that price is criminal in my opinion... but I was the person who chose them. A heads up to anyone looking to purchase a storage unit...

Great experience. Tony was very knowledgeable of the facility and was a professional and honest…read moreindividual. He made the sale!

We currently have a storage unit (10x12) and stopped in the office today to inquire about other…read moreoptions as we were thinking of downsizing or possibly moving to another storage facility since our promotion ended and the rate doubled! Tony greeted us with a smile and was very friendly and professional. He showed us a couple of units and we said we would let him know. A few minutes later Tony stopped by our unit to let us know that he could give us a better rate. We were happy with the rate so we decided to keep our unit. Had Tony not gone out of his way to assist us we probably would have moved to another storage facility. Tony is definitely an asset to Extra Space Storage and we really appreciated his help today!

They no longer have an office with an actual person there. The customer service is gone and they…read morekeep raising their rates. They did not even reach out when they missed a payment due to a compromised card and had to wait for it to come in. Finally had to call them when 1 unit was missing from our account when registered auto payment online since every time I stopped no one was there.

don't do it. save your money, they'll give you the wrong address to your unit, you'll have to call…read moreand talk to 8 different people, let you in finally with a RANDOM gate code, a mess. sad because it was the perfect location, but a total mess.

Parked truck and trailer to offload storage when open. They had me towed, no call or notice. Pam…read morerefused to return my calls for reimbursement or customer service. Property owner would not return calls either. Postal service overpriced, PO just down the street anyway. Would never use them and buyer beware to the rest of you.

The storage has a parking lot sale ever so often. I just went as a seller to one and they would not…read moreallow anyone in the restrooms. Some of us are by ourselves and can't go back home to use the bathroom as we have stuff there to load. Neither Ace hardware that was in front of them or the storage unit themselves whom actually put on the sale would let anyone use the bathroom. I will never use either of these businesses nor will I subject myself to an all day with no bathroom to do their sale.

Best bang for your buck per sq. Ft. We started storing here when dotty owned the property. Tom has…read morecarried on the quality business and professionalism. They recently made new upgrades with a beautiful covered storage area. Highly recommend.

I have to say that when I have visited this business, I am taken care of right away when I need…read morepacking supplies,etc. Kim is always very happy to assist and is very friendly! I have told a few people about this place as well for their storage needs...

Unfortunately I have to lower the review- the prices keep going up way too often. I cannot rely on…read morea good price. The office staff is wonderful. Probably the best I have worked with. But the costs to rent are becoming unbearable.

I have been there for half a year and found that its a great place to store my boat due to the fact…read morethey are reasonable in price and also close to boat ramp. They provide water and electricity so I can work on the boat at their facility. The owners are kind and I have great respect for them, they are a Mom and Pop owners.

I found this gem two years ago, secure, safe best prices in area . I am a snowbird I leave boat…read moreall summer for 6 months and its just how I left it everytime. The owners are onsite and are always a pleasure and welcoming to me

I got a storage unit here when I decided to move back home but didn't have enough space to get…read moreeverything there in 1 trip. I ended up keeping the unit for 6 months. There aren't any long term contracts, just month to month. The units were always clean and I never had any issues with bugs or rodents. The grounds have a gate that can only be opened by your own personal key code. Place was super safe and the young lady always at the front counter was very helpful and nice. Nice value. Definitely recommend as long as you don't need climate controlled.

Tiffany was awesome! She was very friendly and courteous. The process was smooth both at pick up…read moreand return. Thanks Tiffany! Dr. Antonio Paris