First rented a climate controlled unit back on 2019 for our move from GA. We then rented another…read moreunit for my MIL when she moved to be near us. Now we are needing storage again, to include parking. This is the cleanest place EVER and the staff are warm and friendly and know how to listen to what the customer needs. It's not a chain storage facility at all. The manager keeps the facility very clean. Even the restrooms are so nice and clean.It is a gated property which makes us feel safe storing there. Local is the best. No thanks to the bug infested and non present staff at other big box facilities.

What an asset to our community. I had to rent a lot to store my JEEP. The process to secure my…read morespace was seamless. Staff was extremely friendly, promptly followed up on my request and made it happen! They have a computerized gate accessed by personal code both upon entering and leaving the facility in addition to cameras; this makes me feel safe that my property is secure. They were up front about all cost, and even pro-rated the month since I didn't start the first. Extremely professional. I will be recommending their service to others.

My husband and I are very please with Advantage Stor-N-More. The owner Adam is extremely helpful…read moreand quick at responding to my texts. The facility was clean and secure, and accessing our belonging is a breeze. We highly recommend it for anyone in need of reliable storage solution.

From the owner: "Advantage Stor-N-More in Rock Hill, SC offers secure and convenient storage solutions tailored to…read moreyour needs. Contact us for details!"

I had a pre-booked reservation for a van and I had specifically declined the insurance, but when I…read morewent to pick it up they said the $15 Safe Move insurance was MANDATORY. The guy he king me in said it was on the direction of his GM and that it was their local branches decision to do so. I would have left had I not been on a tight schedule, so I was forced to buy something I did not want, nor had contracted for. This was a total bait and switch. Had I had time to go elsewhere, I would have. To top it off, the van was quite dirty and had dog hair all over the seats.

The U-Haul itself was fine, customer service - eh…read more I drove out of my way (not their fault) to return boxes with my receipt. I'd purchased them just in case for frames and ultimately didn't need them. Their policy, and I was assured this upon purchase in Houston, is that they accept returns with receipt if unused. The gentleman at the counter told me I was missing a tie, which I never received, and therefore he wouldn't accept it. Explaining that everything was as I'd bought it (you can tell when a box is used, come on now) he replied "how can I sell that?" The exchange was so argumentative and off-putting. Ok, I suppose it's more difficult to sell returned boxes (??) but that's the policy and it was not adhered to. I left the frame boxes in the giveaway bin - what does one do with those if not moving - for some lucky soul who I doubt could tell they'd sat in a truck for 24 hours. Whatever.

Extremely deceptive. I needed a space starting in mid February and made that very clear to the…read moreemployee I spoke with initially. I also asked if I could cancel prior to my need date if my plans changed. They put through the charge on the day we spoke (Jan 21). I do not need the unit and now I cannot get in touch with anyone, just VM, no live person. Be careful when booking for the future, you will be charged on. I do understand that they need to lock a booking up, but there should be a way for cancelling and receiving money back if you never set foot into the storage unit.

Very easy to get setup and move into your unit. The parking garage is easy to back into with a…read moretrailer. Great location of you live near or around park road

AVOID this location!!!! If I could give zero stars, I would. The units are run down with poor…read morelighting and interior panels falling down. The customer service is horrible. We started at a very reasonable rate about 1 year ago; which was quickly increased by hundreds of dollars. They lure you in with a low rate and then issue increases every 6 months or less. We had to hire a moving company to move all of our items to another reputable facility with proper lighting and great customer service. To make matters worse. I needed to dispose of two bags of paper and a small bookcase. I located the trash bins and the gates were "wide open" upon my arrival. I placed the bags in the dumpster and left the small bookcase outside the dumpster as it was in "good condition". Imagine my surprise when we received a very unpleasant phone call, accusing us of leaving the trash gate open and we were labeled as "dumping" and assessed a $75.00 dumping fee. These folks are hungry for money and will do anything for it. STAY AWAY!!! Choose another facility. It's not worth the headache when there are many other options.

The grounds are dirty, many of the doors are broken, and the contents inside are spilling out onto…read morethe grounds, there was rodents, I had two units broken into, I spoke to other tenants that had their units broken into, they raised my rent three times over the past two years, they found that my locks were cut off my units. They put new combination locks on the units sent me an email to let me know that I left my units unlocked and did not give me the combination to the locks that they put on. They left my locks laying on the ground like more garbage The lights in my unit never worked and one of the units flooded, and everything was wet. There is always creepy people lurking around the lot looking for a place to sleep, etc. There are always people in the lot doing mechanical repairs to old vehicles or old appliances, etc. There is a giant pothole that you cannot avoid that is over 8 inches deep Left several messages never got a return phone call After I moved out and left a bad review. They called and wanted to know what my problem was.

I recently stored my sister's bed and a few boxes at Devon's Self Storage. I needed something quick…read moreand only for a few weeks. The staff made me feel good about what I was getting and actually cut me a better deal cause I was only there for a short time. I felt secure about the area and I liked to two points on entry. The only reason I give them 4 outta 5 is - I do feel like the initial fees were a bit steep, but that's just me. - while I was there, someone had destroyed the first gate. now I know it's not Devon's fault, but I do feel like the repair could've been done quick. That's all

Door is constantly broken and cannot get in to retrieve or access my things in my storage unit…read more Recently drove down with a huge moving truck to come access my storage unit & the door was broken to get inside, there was no phone number to call, and no one was in the office Absolutely unacceptable. Please do not rent a storage unit here- you may never have access to it when you need it. Not sure why I am paying $70/month for. Storage unit I cannot access.

I just wanted to take a sec to wrote this because I feel it's important to give credit where credit…read moreis due. I came into this location in immediate need of a storage unit, and having never had to secure one before, I had A LOT of questions. I also had a few criteria I really wanted for the location of my unit - I wanted to be as close to the security cameras and elevator entrance as possible, since I or my other teammates would sometimes have to come to the unit alone or late at night. Danielle patiently searched each floor in the computer to find units that fit my size specs, along with these other two main criteria, and found a few options. We went and looked at each one, and looked at the location in reference to the cameras for each unit. We found the right one and placed it on hold until the 1st of the month (today), so we could start the rental on a full month. On the 1st, I went back in and found that my needs had changed. Even though this caused her to do a little more work to edit the info in the computer, she was still super helpful and upbeat. After a little while, we found the perfect, bigger unit and got it keyed and ready to go! I am so thrilled to finally be able to move this stuff out of my home into a space where it can be organized and well kept. I really like that there are trashcans on each floor, easily accessible, and bathrooms on 2 levels as well. The office at this account is clean, welcoming and they even make popcorn on the weekends for their customers! So far, I'm really loving my experience with Morningstar!!

This facility is the best option in Uptown Charlotte. The building is extremely secure and safe…read more Customer service is outstanding! Danielle is the best! She was helpful and very knowledgeable. She made my move a whole lot easier and stress free.

The facility is well kept and overall the customer service is good. But trying to figure out why…read moresome tenants have 24hr access while others access stop at 10pm

This facility is extremely well managed and clean. Access is really convenient as well. I was so…read morepleased recently with the service I received to resolve a potential issue. Management and maintenance responded to me instantaneously and my problem was not a problem at all. This is a first class facility and one I would recommend to anyone.