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    U-Haul

    2.8 (10 reviews)
    Closed 7:00 am - 8:00 pm

    Services - U-Haul

    Truck rental

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    7 years ago

    Customer service you get is based on who is working. Pick up so great drop off was terrible.

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    7 years ago

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    Public Storage

    Public Storage

    (27 reviews)

    AVOID this location!!!! If I could give zero stars, I would. The units are run down with poor…read morelighting and interior panels falling down. The customer service is horrible. We started at a very reasonable rate about 1 year ago; which was quickly increased by hundreds of dollars. They lure you in with a low rate and then issue increases every 6 months or less. We had to hire a moving company to move all of our items to another reputable facility with proper lighting and great customer service. To make matters worse. I needed to dispose of two bags of paper and a small bookcase. I located the trash bins and the gates were "wide open" upon my arrival. I placed the bags in the dumpster and left the small bookcase outside the dumpster as it was in "good condition". Imagine my surprise when we received a very unpleasant phone call, accusing us of leaving the trash gate open and we were labeled as "dumping" and assessed a $75.00 dumping fee. These folks are hungry for money and will do anything for it. STAY AWAY!!! Choose another facility. It's not worth the headache when there are many other options.

    The grounds are dirty, many of the doors are broken, and the contents inside are spilling out onto…read morethe grounds, there was rodents, I had two units broken into, I spoke to other tenants that had their units broken into, they raised my rent three times over the past two years, they found that my locks were cut off my units. They put new combination locks on the units sent me an email to let me know that I left my units unlocked and did not give me the combination to the locks that they put on. They left my locks laying on the ground like more garbage The lights in my unit never worked and one of the units flooded, and everything was wet. There is always creepy people lurking around the lot looking for a place to sleep, etc. There are always people in the lot doing mechanical repairs to old vehicles or old appliances, etc. There is a giant pothole that you cannot avoid that is over 8 inches deep Left several messages never got a return phone call After I moved out and left a bad review. They called and wanted to know what my problem was.

    Morningstar Storage - Office of Morningstar Storage in Uptown Charlotte

    Morningstar Storage

    (4 reviews)

    NoDa

    I just wanted to take a sec to wrote this because I feel it's important to give credit where credit…read moreis due. I came into this location in immediate need of a storage unit, and having never had to secure one before, I had A LOT of questions. I also had a few criteria I really wanted for the location of my unit - I wanted to be as close to the security cameras and elevator entrance as possible, since I or my other teammates would sometimes have to come to the unit alone or late at night. Danielle patiently searched each floor in the computer to find units that fit my size specs, along with these other two main criteria, and found a few options. We went and looked at each one, and looked at the location in reference to the cameras for each unit. We found the right one and placed it on hold until the 1st of the month (today), so we could start the rental on a full month. On the 1st, I went back in and found that my needs had changed. Even though this caused her to do a little more work to edit the info in the computer, she was still super helpful and upbeat. After a little while, we found the perfect, bigger unit and got it keyed and ready to go! I am so thrilled to finally be able to move this stuff out of my home into a space where it can be organized and well kept. I really like that there are trashcans on each floor, easily accessible, and bathrooms on 2 levels as well. The office at this account is clean, welcoming and they even make popcorn on the weekends for their customers! So far, I'm really loving my experience with Morningstar!!

    This facility is the best option in Uptown Charlotte. The building is extremely secure and safe…read more Customer service is outstanding! Danielle is the best! She was helpful and very knowledgeable. She made my move a whole lot easier and stress free.

    U-Haul - truck_rental - Updated May 2026

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