The property manager made false allegations about me now twice. She is a liar, and a bad person…read more Literally had my car towed by the police for an "investigation in a crime" and the detective cleared me of all wrong doings, and I still don't have access to my stuff/unit. They have me locked out completely... AND IM INNOCENT!!! I have so much more to say about her but let's just say I have a litigation consultation Monday with Robinson and Henry , P.C and I'm suing her personally and won't stop till she is fired. I have video and audio, evidence but I'm told by my attorney not to show to public so I will show after I get what I am owed. Good luck Katie. P.S Katie check out the fun fact in the picture I posted, it is 100% legal to record without someone knowing. So, you lose, yet again. #BURN

Well unfortunately I lost my job and had no money to continue to pay, but I spoke to the manager…read moreasked for a couple days to get out (and I did), two days later. I advised her I was out and advised her she could stop my code access etc. told her thanks for everything all this time (2 yrs) here. Then two days later they bill me for the full months rent. Which I couldn't pay in the first place, that's why I had to move. I advised her I lost my job and couldn't pay had no where to currently stay :/ that's why I asked for a couple days to get out. So when I called to see what was the deal; she said there's nothing she could do about it! That it already went in and she couldn't change it! If I can't pay it would be sent to collections! Wow! And she's been the nicest:/ But that is why I asked her- because I couldn't pay- had she said No! I would have been in and out all night until it was empty, on the 30th! But she said o.k. And two days later billed the entire months rent for the unit that I was out of on the 2nd! Not good business practices, you're only as good as your word. If your word's no good, well, self explanatory :(. I don't want to have a bill on my credit that's not a valid charge. I wasn't occupying it- they could have rented it since the 2nd. Well technically since the first if when I asked her on the 30th she would have said "No" you have to be out by TODAY or you'll be billed the entire month rather you're there or not"! But she did not advise me of this! She said Ok, that I could have a couple days to get out. But that's how they're gonna let it go down I guess? Not right and Not acceptable! Tracie n Sim

I am a customer with Northglenn Mini storage and have been using the services for about a year now…read morewhere ive kept my 6 thousand dollar Yamaha r6 and have paid for 7k in insurance and made my payments on time. I am now moving out and need my things, I go to my unit 7 days ago to find a lock next to mind that sais see manager. Keep in mind ive paid on time and there should be no issue. Well since I couldn't get into my unit, all my business leads have went to shit and theyeve costed me 10000s of dollars for not calling me back in the last 2 weeks. Keep in mind they never ever even reached out to me before claiming my property theres. I will open a lawsuit if I dont get a call by today. Thanks.

Who says customer service is dead? Jennifer is amazing - to the point of helping at 3 minutes til…read moreclose! Highly recommend the facility - clean, new doors on the units, no more padlocks required. Can't say enough - super grateful I checked them out

I came here to pick up furniture and the xXL is true the storage units are insanely large!!! It is…read morealso very secured and organized. The entrance gates are in front of the office.

Jennifer was completely rude when I asked to rent a unit. Refused to let me rent a unit when I…read moretold her I'd be storing furniture and a trailer.

They put my items up for auction with a week's notice and said I owed nearly 2000 dollars and then…read moretold me "sucks to be you". All the memories I'm about to loose is unbearable to think.

I'm so glad that this public store is located where it is. moving into Thornto/Northglenn arena…read moreit's not fare from my new apartment at all. very clean and my unit is very easy to get to.

Great owners. Storage is easy to access they are easy to work with too. The guy I forgot his name…read moreis very sweet and helpful

Professional and courteous staff, secure and clean facility, reasonable and competitive prices…read more What more could you ask for? Highly recommended.

The family at this place are beyond wonderful!!! They have helped me out tremendously with my…read morestorage unit after my fiancé passed away.. they are very friendly and very affordable and I have told numerous people about them!! I highly recommend storing your things here!!! Thank you guys very much I truly appreciate it!!. Joshua

Rented the truck at 3/4 fuel. Returned the truck at 3/4 fuel. The employee that returned the truck…read moreassumed it was supposed to be at full not 3/4 so he charged me for the premium fuel. I called and argued it immediately, he realized his mistake and said he took care of it. They have now hit my account with Two $106.69 payments and one for $130.78. They say they can't do a dam thing for me and gave me the number to corporate uhaul. Terrible customer service, rude responses, and an extra $237 and change in payment that I'm fighting to get back.