The incorrect information provided by the CubeSmart call center representatives cost me a large…read morechunk of money. When booking with them I made it very clear I needed 24 hour access to the unit. It was my main stipulation so I made that very clear. They confirmed I would have access as I needed as it was all keypad entry. I rented for 1 month to store work supplies while I went on a trip. When I flew back after 36 hours of travel and late night arrival, I went to retrieve my equipment but could not access it. This forced me to need to book a motel and change a flight, $600 total in cost. This review does not reflect the store manager of the location I rented at in New Bedford Massachusetts. Although Bob couldn't give me a refund he was empathetic to the situation. I would recommend not supporting this company. A simple refund was the least they could have done for the mental and financial burden caused.

Thieves! After a divorce, my girlfriend brought her entire household into a storage unit at…read moreCubesmart. Instead of using her own lock, the staff suggested using their own locks that they had. A year after the divorce, he moving in with me she entered the unit. Mind you she TRUSTED Cube Smart and the thieves for staff and her belongings would be safe. When she opened her unit, items were missing including a 60" flat screen, two a/c's and memorabilia of her children through their early lives; to name a few! She never opened the unit and there were no marks on the lock or door of a forced entry! So the staff of THIEVES at CubeSmart used a master key and helped themselves to other people's property. I wouldn't even bother looking into this facility of slimebags!!

Somehow somebody broke onto my family unit and stole a huge 6 foot tall tool box full of tools! do…read moreI know when this happened no but I know when I was called and I let it go to voicemail and the uhaul person says oh your unit door is up 3-4' and locked! I closed it and locked it if you need to call me! we go there our unit is shut and locked we open it and our toolbox full of tools and other tools were stolen! we immediately locked up went to office! They said don't put in a claim because it will be denied! we pay insurance on it every month! so the district manager I assume repeatedly said denied, denied, denied and proceeded to say he wasn't checking cameras that there are 10's to 100's of thousand ppl in and out everyday which is so far from true! We call the police they do a police report and even the officer said it didnt make sense and wait for detectives to get back to us! we filed insurance claim they denied because their definition of burglary is only breaking the lock not picking the lock or u locking it maybe with a master key! who knows all we know is we hadn't been in there for months and if they do walk throughs daily they would of seen! so the insurance denied us! uhaul told us that their insurance for units is only for fires which is ridiculouS! they did review the videos and seen the video of the people stealing my stuff but nobody will tell us anything about the person or people who did this! all I know is I'm out thousands of dollars of tools and I couldn't even claim insurance we pay for, for protection!! so I will never recommend you! very unprofessional people and they know they are wrong and won't fix this!

Reserved a 15ft with my card. To find out they didn't have one that size in a 25 miles radius…read more Wouldn't recommend , bad service all around.

Super easy setup process for my 10x5 unit--Jim was incredibly helpful and made everything quick and…read morestress-free. Highly recommend Airport Mini Storage!

From the owner: Established in 2003, Airport Ministorage of Martha's Vineyard is located in Edgartown,…read moreMassachusetts and is conveniently located in the Airport Business Park. Airport Ministorage offers more conveniences and better service than any other on-island facility. Our goal is to deliver a safe, clean and convenient storage option for all our customers. We pride ourselves on being a small entrepreneurial company that places a special emphasis on a friendly, professional and knowledgeable environment while delivering an excellent storage option to our customers. Our customers tell us we are the Vineyard's best, new self-storage facility with over 340 storage spaces. Airport Ministorage of Martha's Vineyard is a Massachusetts-owned company and managed by longtime island residents. Whether you need storage for your personal or business needs, Airport Ministorage offers clean and secure units. Please feel free to click your way through our website or call our facility manager, Mr. Fred Houston. We are ready to assist you in any way we can. Thanks in advance for making us your preferred storage facility!

Very clean and secure storage facility. The owners are dedicated to making sure all of your storage…read moreneeds are satisfied. I saved so much money by changing locations from Woonsocket to MetroVault, in Cranston, RI; even if you are not in the area it's worth the extra travel. 5-Stars!

From the owner: Hot summer special: Get 50% off on your self storage at MetroVault this summer…read more No long-term commitment. Risk-free reservations: cancel or change unit type at any time. Express checkout: book in 3 minutes. Conveniently located off the Route 10 exit 4 ramp (across the street from Cranston Police Department)

Excellent service. Their large outside unit made the big job of moving a household across the state…read moremuch easier than we expected. Jon and the staff accommodated our changing schedule with ease and professionalism. We highly recommend Middletown Self Storage and would use them again without question. Thanks, Jon. Oh and thanks for the recommendation regarding movers. The Handy Guys worked out great.

The management (2 men named John) could not be more pleasant and helpful. Our space and the entire…read morefacility is immaculate and secure. Can not say enough positive things about Middletown Self-Storage!

I never leave reviews but felt this needed one. That girl you have working in the office answering…read morethe phone miserable. Maybe it was a bad day. Maybe it was because there were kids crying and she needed to get off the phone. Idk but get her a happy pill. I've seen the positive reviews and thought I'd give it a try because I need a storage space. But no thanks.