Ashley was extremely helpful & patient with our group, showed us the facility and how to use the…read moreelevator. The pricing was great and the customer service was grade A+... If you need a storage unit in the Arcadia/San Gabriel Valley area look no further than Arcadia Self Storage! Many thanks!

Matthew's customer service skills were impeccable. He was very knowledgeable and helpful every time…read moreI had a question or concern. Unfortunately, after one year, the owner doubled the monthly fee, and I had to find a new storage facility to store my belongings . Good location, very clean and Matthew is the man, but there are locations nearby that are just as good and that do not surprise you after a year by doubling your fees.

Best Storage Facility i've ever seen. Very clean and the staff were extremely helpful. Thanks for…read morethe help Janyse :)

Staff was very friendly, units are clean, and facility has useful features like the loading dock…read moreand pallet jack.

So far so good!! This was my first storage unit experience and Eddie was great! He showed me an…read moreavailable unit, let me know about their current specials, and walked me through the contract. It was easy, just in and out! I loaded my stuff into the unit the next afternoon and it was easy. Perks: -free usage of their moving truck (I think it is 15' long?) for moving IN. You're responsible for gas though -they have these rolly cart things to stack your stuff on and move. Along with the carts, they have dollys. -elevators -clean facilities -will let me pay my rent online! I'll be here for a few months, so we'll see if this keeps up! Glad I chose Arcadia 210 Self Storage!

First off, the gentleman that works the front desk is lovely and I really appreciate his kindness…read moreand professionalism. Jenny, on the other hand had such a horrible attitude. Our unit was broken into, all contents removed and taken away in a moving truck. The movers had the wrong unit number and Jenny just let them go up and break our lock without confirming it. When we asked her what happened and how can we be accommodated, she basically threw her hands up and said there was nothing she can do. She was always rude even before this incident.

It's clean, secure, and they respond to any questions or concerns positively and pretty quickly.read more

needed to store a few things, was easy to join, .. place…read moreis well secured... you'll need to enter your code 3-4 times before actually going to your floor space that's a plus... Extra space storage is super clean..

I've been looking for a new location to store my 30 foot RV and happened to drive by this new…read moreStorage Kings location. After talking to the proprietor, Joe, I decided to move my RV to Storage Kings. The customer service was top notch, the location is clean and well maintained, and the fee is very competitive. Most importantly, Storage Kings makes it easy to store and access my RV when I want it, without the hassle of a typical storage location. Highly recommend.

Dealing with Joe was such a breeze. I needed to find a safe, easy-to- access storage facility for…read moremy family's speed boat. Couldn't be happier.

Until recently, I was a long term tenant of FMS. I have always found the property to be well kept…read moreand secure. Office Mgr, Angie, is very helpful and organized and keeps excellent records. I've only had to call the office a couple times, but she's always given great service. A couple more things: they offer shredding services which is excellent and I really like that they send electronic receipts for billing; no wondering if my check arrived. I no longer need storage space but if I ever do again, would I rent from them again? Absolutely.

I needed a small storage space for some of my belongings and Angie went out of her way to help me…read morefind the perfect space for my needs. It was actually close to closing time when I came in, but Angie took the time to tell me about all of the spaces that were available as well as ensure that I got a great deal. She even went with me to show me this facility, which is across the street from the other location. Angie explained in great detail all of the information that would be helpful and stayed after hours to review the information with me again. She is so professional, courteous, and made me feel like we've known each other for years. Thank you so much for the great customer service, Angie! I really appreciate it! By the way, the storage space is nice and clean, too! It's exactly what I was looking for.

Everyone was very helpful!! They are busy, but they always make time to help! Very satisfied!read more

BE VERY CAREFUL BEFORE RENTING FROM THIS STORAGE FACILITY…read more Based on our experience, I would strongly caution anyone considering storing their vehicle, trailer, or belongings at this facility. There have been multiple break-ins, and the lack of security and response from management has been extremely concerning. Our trailer was broken into and damaged while it was on the property. The door was actually drilled through and damaged in order to gain entry. What is perhaps most disturbing is that no one from the facility contacted us to tell us what had happened. No phone call. No notification. No concern. No follow-up. We were left to discover the damage ourselves. This was not an isolated incident. Vehicles were broken into and catalytic converters were stolen from an entire row of vehicles. There have also been trailers damaged and broken into and storage units burglarized. The situation raises serious questions about the facility's security and surveillance. From what we experienced, the cameras do not appear to be functioning properly, and it does not appear that anyone is regularly monitoring or even checking the camera footage. What is the purpose of having security cameras if they aren't working or being monitored when multiple break-ins are occurring? We were also told by an officer that people have been renting storage units online using false information specifically to gain access to storage properties and commit theft and vandalism. If this is occurring, the facility should be taking its security and access procedures extremely seriously. And what happens when you report a problem? In our experience, nothing. The property manager never contacted us, never followed up, and showed absolutely no concern about the fact that our property had been vandalized on the premises. No one even bothered to notify us that our trailer door had been damaged and left open after someone drilled through it and broke into our trailer. Instead of feeling like management was concerned about the safety of customers and their property, we were left with the impression that the attitude was essentially, "Your problem." The security at this facility is a serious concern. During our experience, I personally observed the employee responsible for the office/security area sitting on her cell phone and eating chips while customers were dealing with stolen and damaged property. Watching this while people are losing valuable property is incredibly frustrating and unacceptable. The prices at this facility are outrageous for what is being provided, and based on our experience, there is simply not an adequate level of security or customer service to justify the cost. A storage facility should take security seriously. When a customer's property is broken into, management should at minimum notify the customer, acknowledge what happened, document the incident, review available surveillance footage, and follow up. We received none of that. If multiple vehicles can be broken into, an entire row can have catalytic converters stolen, trailers can be vandalized, and storage units can be burglarized without customers being notified or management appearing to take meaningful action, that is a major security failure. If you are considering renting here, please do your research first. Ask very specific questions about recent break-ins, functioning cameras, whether surveillance is actively monitored, access control, and how management handles theft and vandalism. Our experience has been extremely disappointing. I would not recommend this facility to anyone who is looking for a secure place to store valuable property. If I could give zero stars, I would.

Gus and Ana are so down to earth people and extremely helpful in making the rental process very…read moresimple. Gus even took time to walk me through the mobile application setup. The place is clean with wide driving lanes. I feel very safe with the surroundings. The unit is immaculate. Highly recommended.

I've had a really great experience here. Gus is hands down the best manager. Since I started…read morerenting my storage unit, he's always been super helpful and quick to handle any issues. That's honestly why I decided to stay. The facility is clean, safe, and well maintained, which gives me a lot of peace of mind. The whole management team does a great job. I would definitely recommend this place if you're looking for reliable storage.

The storage is very secure and safe. It's an excellent facility! I have been there for years! I…read morehighly recommend this company. Wanda B.

Great experience and easy to navigate. Jason and staff were so helpful. Very clean place and…read moresecure.

Found a great deal on this storage unit online. Would recommend that anyone looking for a storage…read moreunit here or any other location to shop online first and reserve the spot just like I did! Much better value and less hassle than going in yourself and finding the right fit for your price range. My opinions on this specific location. It closes at 7pm and you need to be out of the facility by then. Honestly the only con of renting a unit here as the the place here is under heavy surveillance so you can store your stuff here with a sense of relief. They also offer carts for any heavy items with just one request to the front desk. Other than that I wish you the best of luck finding a good storage unit for yourself and hope this review helped!

RENTER BEWARE! The sign outside claims, 1 month free. Nope, they are trained in excuses to make…read moreyou pay, no free month. I was told to make sure to enroll in auto pay to get a discount every month. NO DISCOUNT, they just want your information to charge you faster. Then the price started going up without any notifications or explanation. $100 then $120 then $130 then $140 ... etc. for a 5 x 10 unit that basically had items worth less than the storage unit. I had a dolly, camping gear, a few folding tables and that's it. But who cares about what was in there. I finally decided to leave the unit, so I removed all items out, went back and cleaned the unit (see the pictures), let them know I was no longer there. BAM! I WAS STILL CHARGED FOR THE NEXT MONTH. The greedy workers there are telling me that I needed a 7 day notice to vacate so I was still charged for the following month. SO MUCH FOR THE MONTH-TO- MONTH AGREEMENT. Now I am debating if this is worth going to small claims and missing work for $140 dollars. What's next? I will probably be charged again next moth for leaving a truthful YELP rating. GREEDY STORAGE!