Guardian self storage was a whole new ball game from customer service and satisfaction…read more Kelly helped me and was very communicative. There was not a time where she was like do this paperwork and stopped responding. She even gave me her number so if I needed to get in contact with her I can. She also is helpful with helping save and not making you feel pressured.

Kelly the property manager is awesome !!rates are great ! Property is well kept & clean .read more

Excellent service and great pricing. I needed to rent a trailer to pick up a piece of furniture…read more Diamond storage had the trailer hitch I needed and the right uhaul trailer. I've never pulled a trailer before. The knowledge staff at diamond storage helped me attach the hitch and trailer properly so I didn't have to work about anything.

I love those guys and gals; they make storing so much easier. Clean and organized with all the…read moreanswers and needed supplies available.

5 Stars - Resolved with Respect and Integrity…read more I initially left a 1-star review due to repeated rate hikes that felt unfair--especially after being a loyal customer at this Pearland location since 2019. As a disabled U.S. Marine combat veteran, I was deeply disappointed and voiced my frustration. That said, I want to personally thank Roxanne for stepping in and handling the issue with professionalism, empathy, and urgency. She listened. She understood. And most importantly--she resolved it. Roxanne's actions restored my faith in this business. Her respect for long-standing customers and her ability to take decisive action speaks volumes about her character and leadership. To those reading: If you ever have a problem, ask for Roxanne. She turned my negative experience into a positive one. Semper Fi. -- Brian Rayner

The policy to still charge a full month's rent needs to be reviewed. I am vacating on the 4th and…read morethey want a full month's rent. Meaning that same month they can rent out the unit and make money. It seems they are double dipping on funds. Then offered a discount for next month when I informed them how would that be convenient if I am leaving this month. Oooo we can offer a discount next month because we were increasing the storage rent. They just increase storage rent whenever they want. If Zero star was available that's what I would recommend

It's been a great storage experience. Customer service over the phone is instant. The owners are…read morevery respectful and work with you. This storage will always be my go-to, and I will always recommend it to family and friends. We stored our dump trailer here; it was always safe, with plenty of light, security cameras, and space to back in and park.

Erin provides great service. She is responsive, proactive and friendly. The facility is clean and…read moreeasy to get in and out of. I would recommend this business over and over again.

Yes, new owners came in and raised rates but the price is still competitive. Nice facility and well…read moremaintained. Definitely better than the beige storage company across the street.

We had a contract with the previous owner for a storage unit at $195/mo. At the first of the year,…read morethe new owner immediately raised the rate by $35 . Now four months later they have announced that in 30 days the rate is increased again by $25. The previous owner built the nice facility, but the new owner is pricing out customers.