This place is a joke. My late dad had his belongings stolen & now even after he passed, they still…read morecharge me monthly I've had to get with my bank about a dozen times because they keep charging me when I've NEVER & will NEVER do business with them. This is already a touchy subject enough & they simply don't care besides taking your money. Go to business elsewhere.

Victor was very helpful. In addition, he went out of his way to contact other U-Haul facilities out…read moreof town to confirm our reservation.

Guardian self storage was a whole new ball game from customer service and satisfaction…read more Kelly helped me and was very communicative. There was not a time where she was like do this paperwork and stopped responding. She even gave me her number so if I needed to get in contact with her I can. She also is helpful with helping save and not making you feel pressured.

Kelly the property manager is awesome !!rates are great ! Property is well kept & clean .read more

I'd give 6 stars if I could!…read more THE BEST customer service! Friendly, knowledgeable, and quick to respond. Great prices! It was so easy to book!

Very recently went under new management. Even prior, I would have recommended them, now I…read moredefinitely recommend them. They're easy to get in contact with and have good prices for non-climate and climate controlled. It feels secure while still being convenient to get into as a renter.

I had researched many moving companies before I came across 27/7…read moreThe service I requested was very professional. Communication was excellent, any call or text was answered in well under 30min. They were conscientious of my furniture, time and money. They are a great value and excellent customer service!Thank you 24/7 I will always recommend you!

If I could give zero or even negative starts to this Company, I absolutely would. I booked the…read moreservice with a very simple request. I had rented a UPACK trailer to move my things and they were told to come out here to load up all the boxes that I already packed myself and some furniture. José, who is the business owner and Chase, who is one of the workers and a third worker who I don't remember the name of, but i do remember had a spine tattoo showed up to my house to complete the job. First of all I moved just as much if not more things out of my house then they did so I did not have the opportunity to stand over the man (spine tattoo) who was packing the trailer and watch what was going on, but they assured me they were professional, they do this on the daily basis and they know exactly how to pack the trailer. So I said ok. I provided five ratchet straps two of which I had to send my friend out to go buy as soon as they got there just so I could assure we had enough. I also provided my own shrink wrap as they showed up with a less than half used role and quoted me $25 per each shrink wrap roll. Further more because this load was not going on their truck they did not utilize any of their own blankets so I gave them literally every single towel out of my house and every single throw blanket out of my house to cushion my furniture and my breakable things. I had boxes that I explained to them had my great grandparents crystal collection and were very fragile / very breakable and almost every single piece of that was broken due to the negligence on the companies part of stacking boxes under heavy furniture. They also didn't even care to ratchet strap the heaviest things in : my king size bed, my washer and dryer that were at the very back of the load (by bulkhead doors) so I had to open the bulkhead doors on the trailer climb in there myself and strap them in - there were still two unused ratchet straps hooked to the wall. But everything was loaded, and I couldn't exactly see how it was loaded until the trailer got shipped to my new house, and I took the bulkhead doors off again and started unpacking things. To my disappointment I found almost every single box either dented or damaged due to the way they stacked it in the truck. My cat tower that's less than a month old was completely broken. My great grandparents Crystal collection and porcelain collection was almost all broken. I have a brand new king size bed that I've had for less than eight months that has huge scrapes on it. I have a TV stand that has a whole chunk out of it. I have a TV that's literally broken. The list goes on. Of course I was furious and left a very urgent and unkind voicemail to the buisness number I had for them and chase, one of the workers called back and tried to immediately blame it on whoever unloaded it, when I explained it was me and my family and we FOUND them that way, he tried to blame it on the company that shipped the trailer, once he realized I was not gonna be BSd or let it go he offered me 500 bucks, I said I haven't even finished unpacking and counting up what's damaged so let me do that first and I'll call back. 2 days later I tried to call back and got nothing. A day later after another voicemail was left jose the owner called back and said that they pretty much weren't responsible and that I signed the form and tipped them at the end so I couldn't have been that unhappy with the service, I explained how I didn't know then of course that the MAJORITY of my things were damaged so of course I tipped. I also provided MULTIPLE water bottles and sweat rags and even let them hose themselves off in my yard. Moving forward I was contacted again- this time by Jose's wife and was told she had looked over the agreement and wasn't sure what she could do for me but if I had proof/pictures/any documentation she would be open to reviewing it. I emailed her all the photos that are attached below and got radio silence back. I waited a few days and attempted to get in touch again via phone call and nobody would pick up, I texted them and communicated that an email was sent with proof of all the damages - still radio silence. I waited a few more days today. I texted and said if I didn't get contacted I would be leaving a very ugly review. REVIEW SO LONG CHECK PHOTOS FOR FULL STORY!!!

There are a few things in life that are just never "fun"…read more One of those things is MOVING. Storage Choice in Sugar Land is here to make that process easier! Mariana is a huge help when it comes to planning and processing, you will be surprised how "easy" it becomes. This is by leaps and bounds the most efficient and safe storage facility is the entire SL region. I recommend them for any of your storage needs. We safely parked our motorhome here for almost a month now, and the access after hours has given us so much peace of mind. Don't forget to ask about the app for gate opening ease! There is nothing I would change about our contract here. Price Location Service Surcuity Cleanliness They have it all for a minimum rate. Call today!

My experience thus far with Storage Choice has been smooth. Customer service was great from the…read morebeginning. I came in with many questions as I had never rented a storage unit before. Staff was accommodating and patient. I have been using Storage Choice for a couple of months and everything is good. There is an onsite manager round the clock and a lock is provided to you to use on your unit. You can add a second lock on your own. Rental fees are reasonable and comparable to storage companies in the area. Would recommend them.

Had no problem with this place for 4 years, but, apparently it was just bought out by another…read morecompany. The new "manager" is extremely aggressive and rude for absolutely no reason. You know the type, they magnify their power to make themselves seem important. If you're looking for a no hassle storage facility, save yourself the trouble of dealing with this lady and go somewhere else.

Thank you, Adam! You were so helpful and made this process easy…read more I was not sure what size storage I needed. He took me to see available units and set up in less than 15 minutes. He also explained how the free truck rental worked for a larger load.

I have stored for many years and at many locations. First Colony Self Storage is by far the nicest,…read morebest maintained facility I have ever experienced. I cannot imagine that there are better property managers anywhere than Robert and Nancy. Every tenant gets VIP treatment.

I have been a customer of First Colony Storage for many years. The Managers Nancy & Robert have…read morebeen above and beyond helpful. Great people to work with. It is always clean and secure. Thank you Carl Carson

I paid for a plan for a storage unit and was given one price, when I called and spoke with the…read moreagent, I asked if the price would change after a few months, that agent told me NO. However, this agent was new apparently and price does go up after one or 3 months, not sure. it doubled. Beware.

Carlos was alot of help and got us a great deal! Store was clean and had plenty of packaging…read moresupplies.