Facility is very clean and the staff is very helpful. They really helped me through the whole…read moreprocess of picking out the unit and moving in.

The location is great and. Wry clean. Feel is safe and never had problems with theft.read more

If you're looking for a business you can trust to protect your belongings, please look elsewhere…read more My sister had almost $50,000 worth of damage done of her stored items because of Cubesmart's negligence and failure to fix a damaged roof. A large portion of her belongings in the unit were damaged by water and are covered in mildew and black mold. Cubesmart has still not notified other renters about the water entry through the roof, nor have they confirmed with my sister whether they will do an official inspection and fix the roof. Despite having paid for two insurance plans, one being a plan offered via Cubesmart (the plan is with 3rd party provider) and the other through a separate personal property insurer, my sister only received a $2,000 check from Cubesmart's insurance provider. Her separate plan won't provide any coverage because the damage is seen as being preventable (by Cubesmart). My sister has spent the better half of the last year and a half in the hospital with her daughter fighting for her life, and bringing any kind of mold near her would be life-threatening (she has progressive lung disease). Replacing the items isn't an option on top of the massive hospital bills associated with her care. And guess whose responsibility it is to remove, sort, and dispose of the damaged and dangerous items. That's right, the renter. You'd think having two insurance policies covering your storage unit would be enough, but Cubesmart seems to only be interested in protecting themselves. And then there's the sentimental value of the damaged possessions, which obviously can't be quantified. If you care about the items being stored, find a business you can trust to store your things in a truly "climate controlled" environment. Cubesmart, your company has not seemed interested in making this right, and we are not fooled by virtue signaling in the Google/ Yelp replies.

Bait and switch? Probably not but I was told the one price then when I went to sign up it was a…read moredifferent price. The move in price and the monthly price were different. Called and complained and finally had some one call me to correct the issue. Again I was given the same price as the first time, Move in and monthly, I doubled verified what they were telling me and guess what, back to the original wrong price when I went to sign up. "Oh yeah, well I guess that's the price then." Wasted a LOT of time. Had I gotten an apology of any kind I might have still gone forward with it. Not one person I talked to apologized. And no I didn't miss understand anyone.

They go up on rental rate every 6 months by extreme amounts. The last increase would have made me…read morepay 4 times the amount I started. When you complain about excessive increases they give you a temporary concession and then jack rates up in a few months. I finally told them they were 3 times higher than same size storage nearby but they said it doesn't matter. So I moved to a competitor and now paying 1/3 rental rate. Also location managers are always gone no matter time of day.

Incredibly helpful in picking out the right unit and securing the best possible deal. Climate…read morecontrolled interior storage. Secured access. Very friendly!

Great service! Very good price and very fast super efficient. I reached out to him for a garage…read moreclean out and it was left spotless I would definitely recommend him 100%

Elevator malfunctions, stuck in elevators. The company needs…read moreto STOP harrassing the 'non-direct withdrawal' paying customers with barrages of Emails, several per week, 1 to 2 weeks before payment is due. Scary turnover rate with store employees. Its almost impossible to get a 'live' office worker to answer the phone. Voice messages are never returned. Rental fees increase too often, and at overly high rates. One office worker per day is a big part of problems there.

I made an in-person reservation on 11/25/25 for a first-floor unit and was instructed by Manager to…read morereturn on 12/5/25 to complete payment and move in. When I arrived as scheduled, I was informed by the associate working that my reserved unit had been given to an online reservation to another customer. I was told this happened because I was "not committed to my reservation ," which I found unprofessional and needless to say disrespectful . I was then offered a unit on a different floor, which did not meet my needs. Unfortunately, my time was wasted due to poor communication and lack of follow-through. With so many storage options available, I chose to take my business elsewhere. I would not recommend this facility.

Very helpful staff. They are also very friendly and went out of their way to help me ship some…read moredifficult packages...

This is my new place for anything related to business functions such as mailing, printing, signs,…read morebanners, everything. I am on several committes with my HOA. The yard signs I got from Office Depot always faded after just a month or so in the sun. The signs they printed for me at Mail and Business still look like new after the whole summer. Not only do they do good work, but they are professional, pleasant, and friendly. Thank you Dulce and Cookie. Goodbye Office Depot

This business is now owned by a family. I will forever support them because they are very polite,…read morekind, and professional. They know the business and are able to take care of your needs.

Premier Storage customer service is both professional and friendly. The storage spaces are clean…read moreinside and out and applying for space is handled quickly and they make it easy on the client.

I have been using this place for several months now and have been very happy here. The 2 employees…read moreI see are both excellent and very helpful, Emily has helped me several times. They also make me feel safe here coming & going. If I email questions I get a very quick reply. I had a door issue they were quick to respond and address. I like the code to get in & out so I can come and go as I need to. I chose a non climate control unit, because I need drive up access. Otherwise I think I would suggest you get one with climate control for your own comfort if you will be in & out. Not an issue with the facility, just a suggestion in general. It is a little pricey, and you need to have insurance on your items. It was easier to just use theirs, so that is what I did, no issues thus far. A few things to note that I was not aware of- There is nowhere to toss regular trash, I have to take it with me. They have a dumpster you can use but there is a monthly fee and it wouldn't be worth it unless you had a lot of trash to dispose of each month and I do not. They did offer to assist if I had a box or something as a one off which was very nice of them. The other thing that surprised me was it costs more to have extended hours access. I do not recall how much it was because the regular access hours are early enough and late enough for my needs so I think you'd only need it if you come really early or return really late.