Entering into a storage facility at this point in my life, is not what I had in mind. Stephanie…read morewas outstanding with getting us exactly what we needed. ESS has all my belongings on their property. Imagine trusting someone you don't know with all your possessions! My stress level was at its max! Going in and seeing a familiar face was just what it took to put my mind at ease. That face would be Tania! WOW! What a burst of reassurance that my belongings would be safe and secure at ESS. Just seeing the energy and dedication that these two ladies put into their jobs is exactly why I rent ONLY from Extra Space Storage! Good luck Stephanie on your new promotion! Tania keep up the enthusiasm and smiles, you never know who's day you will be changing! Why go anywhere else? Welcome home!!

Theresa was amazing, she was very professional, knowledgeable, and had a great personality too, she…read moreis a great asset to your company!

My wife had been checking rates for storage and this place ended up being the best. The lady at…read morethe front desk was very helpful and super nice.

Had the pleasure of doing business with Amber, who is the manager. She was polite, friendly, and…read moreprofessional. She was a bright note on an otherwise busy and tough moving day. Customer service is still a thing at her location.

Bad company to do business with. Rented a unit over six months ago. Have on autopay and recently…read morerealized between March and April they doubled my rental rate. Yep doubled! I complained with no change so I stated I would vacate the unit and gave my 30 day notice. Last payment posted May 2 and notified I planned to vacate today May 10. Guess what? Since less than 30 days before next billing I was informed I would need to pay for the full month! I will remove my item before the end if this month and they still plan to charge me nearly $100! To make matters worse, this facility advertises that it is climate controlled but on most days the temps on the 4th floor are well above 80 degrees! And we aren't in peak summer yet! So stay away! Horrible customer service, AC issues on the 4th floor will ruin your stored items and crazy pricing! Classic case of short term corporate thinking... so busy ripping customers off they create enemies for life! Now I can't wait to tell everyone to stay away from Midgard! Like the other poster, if possible I would rate 0 stars!

I would leave zero stars if possible. I've been in contact with the accountant to resolve an issue…read moresince the 14th and it took James Viniskey 6 days to respond. I then waited another 11 days to be emailed back when he told me the issue was resolved at 10PM, 2 hours before a $100 late fee was added and I was already ASLEEP. Extremely unprofessional and unorganized. I will not be staying with them and I do NOT recommend even storing trash at this place.

Ms. Analisa Tripodi, was so awesome in assisting me, with concern of enrolling oblind. She was…read morevery professional and courteous in assisting me. She is a great asset to your company. I came in today and she remembered my name and explained how to use lock. I really appreciated the extra great customer service.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

manager will help you find the correct size unit n very friendly n knowledgeable…read more the property is very nice prices are great definitely recommend Acworth Storage

From the owner: Acworth Storage in GA offers climate-controlled units, RV/boat storage & drive-up options. They…read moreensure secure storage with digital recording & gated access. Rent online for a hassle-free experience!

I needed tempory self storage for a large amount of furniture and personal items, we were moving,…read moreChris with Attic III Self Storage came to my rescue. He was able to give me three 10x30 storage bins close together. They were clean and well lit. I always felt safe going in and out of this secure facility. I reccomend this family owned business to anyone looking for a good, safe, convenient storage facility.

Quite an unpleasant surprise to long time renters at this location. 40% increase on rent is crazy…read more I contact the front to see if this was a mistake and not only was I told it wasn't a mistake but that I'm lucky because other renters had received even more significant increases. This location should be ashamed of this price hike and taking advantageof people still trying to recover after the pandemic. Please avoid renting with this location.

Renters beware. After only two months of renting, Extra Space raised my monthly rental rate an…read moreextra $37 per month on a small 10 x 10 unit. I called and spoke with them about it, and their response was basically that I could move out. How inconvenient is that?

Mallory helped me out today via phone. She was very knowledgeable and professional. Great customer…read moreservice. This location is great, I've used them on and off for many years.

Debbie customer service is outstanding. Very courteous, helpful and professional in helping me…read moresecure a unit for storage needs. When spending money - it is always a pleasure when you have someone who is treating you with respect and being helpful to the needs of the customer. Debbie exceeded this principle and as a result a 12+ month rental. BRAVO ZULU Debbie!

Mr. Harold and Ms. Vickey is awesome. From the first time I started about 3yrs ago up until now…read morethey have been very warming and welcoming. They are friendly, patient, and easy to deal with! They are the epitome of good customer service. Haven't been anywhere since.

From the owner: A professional team, impeccably maintained facility, and secure self storage units for rent in…read moreAcworth GA, are ready for you at Midgard Self Storage? If you're looking to make more space in your home but don't want to part with your belongings, our range of unit sizes and types are the solution to your situation. We have a 24-hour electronic gate, allowing you to access your belongings 7 days a week. U-Haul truck, van and trailer rentals along with a full line of packing supplies are available onsite to accommodate all your moving needs. On-site management gives you peace of mind that your belongings are being looked after while you're away. Why do we care so much? Because your belongings are our business. Contact us today!