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    Public Storage

    3.9 (8 reviews)
    Open 6:00 am - 9:00 pm

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    10 months ago

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    3 years ago

    Ma Shellie was great and info. Took her time and was very polite on servicing my wife and I.

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    3 years ago

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    2 years ago

    Chelsea was outstanding. Her customer service skills are over the top .I'm so glad to have chosen this spot.

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    3 years ago

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    CubeSmart Self Storage - CubeSmart Self Storage

    CubeSmart Self Storage

    (8 reviews)

    Lake Houston

    I rented and paid for two units. The first was a 5 x 5 but it was too small so I upgraded to a 5 x…read more10 unit. I signed the paperwork and paid an additional $44 for the upgrade. Bryan/Ryan put in the wrong number for the unit, I had apparently put my things in a 5 x 15 unit. I received a call last night instructing me to come in and sign a lease for that unit, but when I got there I was told to either rent another unit and lose my $110 for the two I have paid for or they would remove my things from the unit. I think they are on drugs or something because they both claimed not to remember me even though I had spent a considerable amount of time with each of them.

    From tge beginning tge guy at the desk (Robert) tried to dissuade me from renting a unit to store…read moremy boat, saying that the rates increase very rapidly ! So from the start I told him I had just bought the boat and I had not put the title in my name yet, after showing me the unit he asked to see the title, I showed him the title he told me " well yiu haven't signed the title sir" I explained that I would sign the title when I go to TPWD office to transfer title ! The he asked me for title to the boat trailer ? I explained that in Texas yiu do not need to title a trailer? You only need to register a trailer to get license tags, in my Opinion this person is NOT FIT to manage a storage facility, he needs to read up on Texas law and regulations, he believes he is very smart and clever, but he is really uninformed in the Texas State Law regarding such matters, needless to say I had a very bad and dissapointing experience with this individual Sorry Cubesmart you flubbed it in hiring this guy !!!​ the Cubesmart I a referring to is Located in Atascosita/Humble area I believe the Adress is 1706 Atascocita Rd Humnle Tx 77338

    Public Storage

    Public Storage

    (3 reviews)

    TERRIBLE SERVICE- worst ever! from Property Manager is the biggest complaint! But their website…read moreand phone system is also awful because they do NOT offer the ability to CANCEL on their website nor is there an option on phone prompt so they give you complete run around. I called several times and left messages and NO ONE RETURNED my calls! I had to keep calling until someone picked up. And then when I told her I needed to end my storage rental because we found a place she told me I had until 9pm to move out or I would be charged 1 full month! (Called her @ 5pm on 7/31 and billing gets charged on 8/1 die 1 full month no exceptions!) No apologies for not calling me back from day before- And no grace or time extension even by 1 day to clear my unit. She gave me 5 hours to pack everything and I even offered to pay a daily rate and was turned down cold. Did not receive a single "Thank you for your loyal business this past year and for paying us thousands of your hard earned dollars on time every month! Unbelievable!

    This location is poorly managed and the company in general has the worst customer service. The…read morepower at this location was out for days with no access to my unit. I left many messages for a call back to get an update on the power situation, but no one ever returned my call. I called customer service but no one could tell me anything other than send me right back to this locations VM, where I already left several messages.

    Public Storage - selfstorage - Updated May 2026

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