Cancel

Open app

Search

Public Storage

4.1 (10 reviews)
Closed 6:00 am - 9:00 pm

Public Storage Photos

You might also consider

Recommended Reviews - Public Storage

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

23 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ashley H.
107
24
10

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Ma Shellie was great and info. Took her time and was very polite on servicing my wife and I.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of David L.
8
230
110

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Chelsea was outstanding. Her customer service skills are over the top .I'm so glad to have chosen this spot.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of M M.
0
1
0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Public Storage

Review Highlights - Public Storage

Shay was an incredible resource throughout my move to a smaller unit.

Mentioned in 2 reviews

Read more highlights

You might also consider

CubeSmart Self Storage

CubeSmart Self Storage

3.3
(9 reviews)

We were searching for a storage facility in the Humble/Atascosita area but what attracted us to…read morethis particular facility were the ratings we saw here. Wanted to see for myself. Let's just say that everything you read was validated. Excellent customer service and their main priority is to comfortably accommodate your property. Initially I had reserved a 12.5x20 outside so they asked detailed questions on how much property I had. They quickly recommended a smaller storage with climate control to better protect my property. Fit perfectly! 10+ stars

0/5 Stars. If I could give an absolute 0/5, I would. Do not store your items here. 1705 Atascocita…read moreRd, Humble, TX. 77396. I had a storage trailer stolen and equipment from inside of my storage. The Cubesmart claims the cameras were not working for the trailer & that the inside storage items were stolen by a contractor whom they had replace the doors. Great American Insurance, who is also a joke, denied the claim because the workers at Cubesmart said it was done by their contractor. Therefore Great American Insurance would not pay and Cubesmart continues to say there is nothing that they can do. Poor Management, Poor Leadership, Poor Care of customers. After 5-6 trips to the storage, I have not heard from Jane, the district manager or the owners of the unit, & the daily staff never call back. If you want your items safe find another facility, because if things happen no one will step up! If you have items in the facility go and check on your items, they will be gone and no one will alert you!

Public Storage

Public Storage

1.0
(3 reviews)

TERRIBLE SERVICE- worst ever! from Property Manager is the biggest complaint! But their website…read moreand phone system is also awful because they do NOT offer the ability to CANCEL on their website nor is there an option on phone prompt so they give you complete run around. I called several times and left messages and NO ONE RETURNED my calls! I had to keep calling until someone picked up. And then when I told her I needed to end my storage rental because we found a place she told me I had until 9pm to move out or I would be charged 1 full month! (Called her @ 5pm on 7/31 and billing gets charged on 8/1 die 1 full month no exceptions!) No apologies for not calling me back from day before- And no grace or time extension even by 1 day to clear my unit. She gave me 5 hours to pack everything and I even offered to pay a daily rate and was turned down cold. Did not receive a single "Thank you for your loyal business this past year and for paying us thousands of your hard earned dollars on time every month! Unbelievable!

This location is poorly managed and the company in general has the worst customer service. The…read morepower at this location was out for days with no access to my unit. I left many messages for a call back to get an update on the power situation, but no one ever returned my call. I called customer service but no one could tell me anything other than send me right back to this locations VM, where I already left several messages.

Public Storage - selfstorage - Updated July 2026

Loading...
Loading...
Loading...