Amazing service here. Rented the wrong size on line, but Mark was there to help me get a bigger…read moreunit. Excellent service and I appreciated it during the stressful time of moving items. Thanks Mark!

From the owner: ClearHome Self Storage offers flexible leasing options, friendly customer service, secure…read morefacilities, and easy online management. It’s the perfect solution for those needing a reliable and convenient storage space.

Denitra helped me with a unit and her customer service was A1. I was going to look around but due…read moreto her helped I got a unit on the spot. If your looking for a storage unit this facility is amazing

These rates are only to get you in the door. What you see is not exactly what you'll get unless you…read moreplan on moving out in three months. We took this unit because it was $26/month. It did not mention anything about introductory offer or promotion. We received a message in the mail stating they are increasing my rate to $55/month. No, that's not good business. We are moving out stuff to Ample Storage. The move-in was great and the manager was awesome. Unfortunately, this is where it stops. The "secured" door was broken every time I visiting. Luckily, there are so many units in there one can't know where the value resides.

The at this place is very disrespectful they're saying there's no way that you can contact a…read morecorporate it's nobody a communication is just disrespectful and horrible

Fantastic service!!!…read more What a well mannered, respective and responsive team working at this location. I was assured by Alexis, Nikki and Quentin! These guys were awesome. They took the time to assist me with my needs and request. They did a great job telling me about the truck and the return policies. I was greeted with warm smiles as I entered the store. I'll definitely be back soon to rent my trucks from this location. The truck was in great condition and I got the job done without any issues thanks to Self Storage!

Clean facility, easy to get in and out…read more Staff is friendly, had some initial misses with communication but Ivan was very helpful in working out our issues!

From the owner: Our Durham, NC self storage facility offers climate control, video recording and moving carts. Rent…read moreor reserve your storage unit online today!

First class storage facility. The workers are always courteous and accommodating. I've rented…read morethere twice and would return again if needed. I decided to release the storage at the end of the month but had to do it a few days later. They kindly prorated the fee for me. I appreciate that in this economy. Great value. Great service.

I needed a storage unit at the last minute and was frantically looking for a storage company…read moreonline. I chose Red Carpet Self Storage based on the proximity to my new residence. The man who runs the storage facility, Bill, was very professional, friendly, personable and was very helpful. I had called a few minutes before their closing time and Bill stayed on the phone and worked with me past their closing time to assist me in completing my order. The price was reasonable, very clean facility, well-lit after hours, clean bathroom for customers, and they had flatbed dollies in the halls for their customers to use. Bill also recommended to me their in-house moving company, Distinctive Moving and Storage, to move my belongings from the storage unit to my home garage. The move from the storage unit to my home garage was flawless. After dealing with a nightmare out of state move for months, it was a welcome change to work with Bill and not experience any issues whatsoever. Great example of top notch customer service. I highly recommend Red Carpet Self Storage!

When in a pinch, this spot really came through to provide me a U-Haul when I couldn't get one…read moreanywhere else. I was lucky enough to find them on yelp while searching for U-Haul. The service at the front desk was decent, but what can you expect. The U-Haul was clean, the pick up procedure and operation was easy, and the return policy was great as well.

Save yourself a headache and go elsewhere!…read more Some of the worst customer service I've ever experienced! I would leave zero stars is possible. The person who "helped" me was Kine. I use that word very lightly, because he wasn't helpful at all. It took over 30 mins to pick up the truck that I had reserved online. He was completely rude and wasn't in a rush to help at all! Coming here, you better not be in a rush, because he moves at his own pace. Not only was the gas tank empty (contract said it was 3/4 full) but I had to go inside and grab my own dollies that we supposed to be in my rental. Then later that day I called to get some questions answered and he was completely rude on the phone. I will never use this place again. There are way too many other places around, that want your business!

I'm shocked to see that there is only one review for Brassfield Self Storage. As the one previous…read morereviewer stated, their customer service is out standing. Don, the owner, really goes out of his way to make sure you are a happy customer. The employees are all very helpful as well. they really go above and beyond. We looked at Public Storage and was unimpressed. I continued looking and found Brassfield due to its proximity to Duke. I couldn't be happier with the summer storage unit. The units are climate controlled, the 2nd month is free, they offer a moving van to assist in your move at no extra charge, really, really amazing!! The units look new, and the facility is very well maintained. I will continue storing at Brassfiled over the summer for the duration of our daughter's college years. Thank you!!!

This storage facility has the BEST customer service! We were looking for a storage unit facility…read moreand Brassfield is one of the best out there. Climate controlled, security cameras everywhere, insurance not required but offered, 2nd month free, free use of metal platform trucks (carts), and a FREE 10-15 foot moving truck available for move in. On top of all those perks the rates are affordable. Cheaper than Uhaul with more perks. We ended up renting a storage unit that was too small. After business hours the area manager saw us struggling and let us move into a bigger storage unit really close to our old one. He told us he'd hate to see us move our stuff twice and to go by the office the next day to update the contract. He saved us from moving into two storage units. Absolutely amazing customer service.

They took two full days to make the move. They originally gave estimate for one day but we ended up…read morepaying more than estimate. It caused us some inconvenience when they said they won't be able to unload and unpack same day. So we spent the night without any furniture, clothes, or anything for the kitchen. As it was all stored overnight in their truck. The crew of 6 were friendly, did their work and hustled. They were responsive to our needs and always polite. We appreciated that. However what didn't work well for us is that we lost a cabinet in the move that they dropped and it got damaged! Post the move we also spotted a few prominent damages to our furniture like a full chip off our brand new mango wood breakfast table, a rip near the leg of our living room loveseat. Chips off night stands. And skid marks near the door trimming and hardwood Floors. The prominent one was the sliding door new closet cabinet that we just cannot use because of the crack and breakage at the top and back entirely. They need to take better care with the move especially when the crew changes hands to finish the job. And if you're considering them make sure you double check and verify how long will it take and cost upfront. We were told one thing and what ended up happening was different.

Do anything possible to avoid hiring this company. Wish I could give zero stars…read more Took over 13 hours to move our 1 bedroom apartment with 1 office to a different place in the same county. In the process, they damaged several of our valuable belongings. Didn't even bother to wrap an original painting, which was destroyed in the move. Also broke furniture and, rather than disclosing it, taped the leg back on with packing tape. Luckily we didn't try to place any weight on the broken furniture, which could have caused injury or further damage. Customer service was terrible throughout, and the service was overpriced. Hire a different company, do it yourself, or abandon the move entirely - anything to avoid hiring this company.