Quick response to my inquiry. They were too far away to help me but would have considered if in…read moreMesquite area.

If I could give A3 and Melanie the manager 10 stars, I would. Because of delays building my new…read morehome in Boston, my belongings ended up being in storage at A3 for 3 years--definitely not my original plan! Although they were so far away from me, I was worry-free. A3 is so clean and safe, and Melanie so responsive. My only regret: I knew that it would be unlikely I'd find such great storage and management again. Friends kept telling me horror stories about chain storage facilities which increase prices unexpectedly and repeatedly. And the ones I toured had poor security and/or were dirty. (Thank goodness I finally found another locally managed facility, though not quite up to A3's standard: Melanie spoiled me!) Should you need clean, climate-controlled storage with easy access, decent lighting, and excellent management close to downtown Dallas, this is your place.

The Lady was super sweet Trisha my couch wouldn't fit n she fixed everything she made my day I will…read moresurely be back n send people her way

Quick Service via the Website! My unit was clean, and spacious for the price!…read more I'm glad I chose Public Storage!

Shopping around for storage space and this place is extremely clean, great location and the…read moreassociate we met was extremely pleasant and extremely professional! Anthony, we'll definitely be back! Appreciate your level of customer service! We've decided on this location for our future storage needs!!

We are OCD clean. Only furniture, home decor, clothes, office supplies, luggage, and linens were…read morestored in our unit. We had MOST of our items destroyed by rats. The rest had to undergo deep cleaning to salvage. Additionally, water seeping in from outside the unit damaged several boxes off office supplies and books. On top of this, they hiked the rates from day one onward. After two years, we were paying $2700/year to have our items ruined. They also ask you to review your leasing experience while you are still in the store. Front end process is seamless and easy, so they have a high rating on google...dont buy it!!!! DO NOT STORE YOUR ITEMS HERE.

Michael is such an amazing manager! Has been extremely helpful and resourceful for my 2+ years…read morebeing here. Each call, each question he's always been there to help me. Payment process has been a smooth sailing and even though I can do it online, I prefer to do it over the phone and he's very willing to help me out. He has gone above and beyond for me on every occasion and I'm grateful for all he's done. I recommend this facility! I've visited a good amount of locations prior and this one feels like home.

What a dream to work with Michael Duncan who is so knowledgeable and helpful with getting us a…read morestorage unit. Made our experience stress free and able to help with all our questions and concerns. Highly recommend to anyone looking for a storage unit. Reasonable rates, very clean and safe with excellent customer service!

I came in today 02/16/2015 to find a storage spacing for a couple things I need to put away. The…read moregentlemen named Juan was very helpful. Not even 15 mins of being there I had already viewed the unit I needed. All of the paperwork was quick, easy and most of all clear. Thank you guys for your service, the experience was great.

I make multiple trips to my unit on the weekends to go through my things to get rid of…read more I didn't know I had a time limit . I used the electricity once in a receptacle near the unit and an employee drove by harassing me as well as a complaint when she walked by i had the half way down? All the usual things you would find at a storage unit.

I really like this storage place. The front office is friendly, honest and forthright about their…read morefacilities. The security system is top notch, cameras everywhere keeping everyone honest who comes in and out. The only downside (minus 1 star) is the facility is not 24/7. You have access to your storage from 5am - 9pm daily. Which is not too bad and quite understandable when you consider the area. Personally I travel a lot and I like the ability to access a storage at any hour however when you consider the customer service, security of the facility its really a no brainer if you live close to the area. I do like the ability to manage your unit online, which includes payments and setting up auto pay. Be aware, you should time your move out wisely. Rent is due monthly on the 1st and if you move out after the 1st the remainder of your rent is forfeited as they do not pro rate for move outs.

The manager Michelle is very professional and make sure she listens to everything you need and is…read morevery quick to help she knows exactly what you need as soon as you tell her what you are storing and always has a smile every time you come in the office definitely recommend store space on hansboro avenue need more people like Michelle

This company has horrible customer service, also the facility has roaches, i have tried contacting…read morethem multiple times but no one answers the phone also the corporate phone number on the website does not work so there is no way of contacting someone about the issue. be careful doing business with this place (VERY RUDE STAFF)

From the owner: Our business specializes in self storage of just about any size you are looking for. We strive to…read moregive you that home town storage feeling. If you are in need of some storage space, please come in and talk to us.