Today Ms. Tara helped me via support line and let me tell you this woman handles business. She was…read moreworried as if I was her own. She made sure I got what I needed done and had the most positive customer service personality I've ever encountered. Thank you Ms. Tara for coming to the rescue. NOW I've been using ExtraSpace on and off now for a few years. If it looks a little beat up they've recently painted and been making sure it's up to date. Every time I've needed to downsize or even expand on storage...William here has been such a help to get me feeling settled when I'm out of the city and my belongings are not settled. I feel safest that William who runs this Extra Space is the most qualified and would absolutely never let anything bad happen. He advised me on my insurance and has even helped come spray for bugs to help ease my mind. He's even called me to track me down and make sure I didn't get a late fee if I was too close to the date. This man is doing the lords work. I can't tell you how much I appreciate him and his loyalty. THANK YOUUU

Great and fast service! I came in close to finishing time but the manager was friendly and…read moreknowledgeable about the product and services. I will refer Extra Space Storage to all of my friends.

I rented a 10x20 storage unit for approximately 2 years. 10 days into the month I wanted to…read moredownsize to 5x10. The office said they didn't have a 5x10 but had a 10x10 would carry over my larger payment to the small unit. 10 days into the 10x10 I informed the manager I sold off stuff & was moving out & asked when I was paid up to. She informed me I was paid through my original rental end date which was $40 short of the money she debited my account for. So it's been 3 months and no refund. I think it's sad they felt the need to keep my money.

Be very careful when doing business with these guys. On a Saturday afternoon just before they…read moreclosed, they promised me they would hold a unit until the end of the day the following Monday (they're closed on Sunday). When I called at 1pm on Monday to let them know I wanted to rent the unit, I was told it had already been rented that day. When I asked why, since it was being held for me, the attendant said it had been rented because someone else showed up wanted to rent it. Really, how is that holding a unit? If this is how they treat someone before they rent, I can't imagine how badly they treat someone who has already given them money,

Tried renting a unit 1st of June 2025 but for 3 days was given the run around, the gate didn't…read morework, then lock had to be cut off unit and somebody else stuff was already in there. Asked for a refund in June. Don't nobody want to return your call or pick up when you call. All I want is my money back and you will never EVER have to worry about me renting NOTHING FROM YOU:( Devon

Badly managed storage facility. Says they have security and my RV has been broken into twice. Today…read morewas the last time im going to deal with this company. Showed up, my window broken and my RV ran sacked. Along with multiple other vehicles. No employees on site, no security. Do not use this storage if you care for your property. I feel bad for the business owners using this property to store what they use to make money. The management here clearly do not understand how to manage this business.

Movers never showed up for my scheduled move. I've been ghosted and will tell everyone NOT to…read morecontact them for their moving needs. ZERO STARS RATING!

I would definitely hire this company again the movers came right on time and got straight to work…read more They worked quickly and very professional.

The movers dropped our dresser while carrying it up the stairs. Our stairs were damaged, our wall…read morewas damaged and the top of the dresser chipped all the way across the top. The movers were apologetic, took pictures and informed me that the owner had insurance and would take care of getting it fixed because unfortunately this happens. I was not going to yell at the men but said it was ok and the claim would be filed. I provided the payment code not understanding providing payment assumes satisfaction. We filed the claim with the owner six weeks later and it was denied because we provided the payment. Wouldn't trust this owner.

Top Notch Moving did a fantastic job today helping us load up a 16' rental truck. I was so…read moreimpressed with how they handled my furniture and how nice the truck was packed. I am confident that when we reach our destination everything will still be in perfect condition. I highly recommend them - they called to confirm, was on time and worked fast and efficiently. Thanks for all your help!!

my name is Chris Wright. I rent a big storage unit in this facility on the first floor right near…read moredoor, which is really convenient Chris at the front desk is always been phenomenal helping me on my monthlypayments all the staff have been phenomenal in that regard. This last week for some reason they didn't schedule my payment on Monday. When I contacted them via text like I normally do. I'm sure this will be easily resolved soon. Know that the facility is clean well maintained, and well secured. You can't go wrong with Arlington Climate Control.

5-star review. Absolutely recommend this business. I just moved from California and needed a small…read morestorage unit to store some of my belongings until I find a permanent home. I called in advance then went to the property to view available units. I immediately rented a space here and unloaded my belongings the same day. This storage facility is super clean, easy to access, in a very safe location, and the employees are extremely helpful. The price was on point and fairly competitive compared to units elsewhere in Memphis. Again, 5-stars to Arlington Climate Controlled Storage.

Since my review, my rate was still increased $17 per month, but not the original proposed amount. I…read morecannot say more positives about the 5 star manager Don, nor a wonderful employee named Toni. They have always been helpful, accommodating and understanding. The units are well maintained and I do appreciate the cleanliness and care of the grounds. But I have discovered that the owners of the storage unit are responsible for yearly price increases on their customers and these employees do not have control of this. Unfortunately, the owners seem out of touch with the customers who do have problems with annual increases.

I highly recommend Houston Levee Storage. I've rented 2 units there since their opening. Donisha,…read moremanager and Carol, asst. manager are the best. They're both very helpful and courteous. I love they have an app to unlock the main gate. The property is clean and secure. And the rates are awesome too.

Moved from Memphis to southern Louisiana. Jordan communicates well! His entire team is polite,…read morehard-working and very careful with your valuables. Such a pleasure to work with. Highly recommended!!

The guys were all nice and most appeared to work hard the entire day. All were very polite and…read morevery willing to perform any request! Ours was a hard move, lots of items and downsizing into a smaller house with an eager client waiting to move in the house we had sold and Cooper was very accommodating to make all parties happy! Our only complaint...the bill! It came in $1000 over the quote! They sent 6 movers instead of 4 and let me tell you that really adds up!