The website doesn't give enough information like that there is no employee at the location to…read moreassist you. Didn't tell me the key would be inside the storage unit and I left a message on voice mail and it took 4 hours for a return call. No body answered at 3 other locations I called including the 800 number. Customer service and support is unsatisfactory.

bad experience, someone broke the lock on my storage, and some of my things were stolen, the…read moreadministration never answered and the insurance was not responsible, also the price is very expensive for a small storage, I do not recommend this place

Great service! Brianna was extremely helpful. She got me set up quickly even though I walked in 10…read moreminutes before closing.

From the owner: At Prime Storage, we know that behind every door is a story, and we want to be a part of yours…read more We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule.

I rented a storage unit at Morning Star Storage (WT Harris) for three years, and throughout my time…read morethere, I was always treated with respect by the staff. Any time I had a question or needed assistance, like getting access through the gate, they were incredibly supportive and helpful. I especially want to recognize Tamara Grant for going above and beyond during my move-out process. When I went to the office to ask a question, I ended up sharing the unusual story of why I needed storage in the first place. Ms. T found my story so amusing that we both ended up laughing together. Her infectious personality and saint-like patience truly made a difference in my experience. If you're looking for a storage facility with a friendly, caring team, I highly recommend Morning Star Storage. They made a potentially stressful situation much easier and even more enjoyable!

I enjoyed my experience, prices were reasonable, they have bunch of moving equipment and a moving…read moretruck that you can use for free (for 4h, fee if more) if you are a new renter.John helped me and he was great.

I've moved a lot and had to use storage facilities quite a bit.. Keep it Stored is by far the best…read moreand easiest storage company to work with especially if you have multiple units. Their customer service is impeccable.

I never thought I'd be writing out a long, drawn-out review for a storage center, but here it is:…read moremy experience with Keep it Stored is better than most experiences you'd expect from a hotel concierge or a 5-Star Restaurant. No, seriously. You look at either the reviews here on Yelp for the two locations, or the 100+ reviews they have for the two locations on Google, and the skeptic in me thinks, "nah.. there's something wrong here, they paid an SEO team to write these..." or something. Yeah... no. It really is as good as reviews say it is. And it all starts with one man: Kurt. If you read the reviews, you'll see Kurt's name a lot. He makes it a personalized experience. Did I really just use the word "experience" in a storage rental Yelp review? Well, yeah. Kurt just takes the storage experience to a whole different level. Kurt and his team get to know you and your business (or if you're renting just to have some extra space, he gets to know you personally) and persistently makes sure what his business is offering is what's best for you. Some highlights for me? Well for one, the prices they offer are better than anyone around. Hell, they're better than storage prices you'd find 80 miles outside of Charlotte. The move to keep it stored for me was more convenient than my prior parking spot (I park a trailer there). The parking spot itself was bigger and in a much more convenient format (it's a spot parallel to the curb, but it's so big, I can pull the trailer right in, and pull straight out upon arrival/departure). You even have access to an app that can open the gate for you when you're within a block of the storage center. 24/7 access is available for a very small fee (it was 5 times the fee I was paying at my prior facility for 24/7 access) and everything is imaculate. I really wish Kurt would also go into the restaurant industry, or maybe insurance, retail, package delivery maybe? At most, I'll settle for him and his team just staying where they are as the best storage solution I could have ever asked for. Believe the reviews, you're going to be very happy here.

The customer service is friendly, helpful, and most importantly professional at the Reames Road…read morelocation, however, the place smells like urine and has been smelling like urine for quite some time now. While the staff is doing great work, the physical state of the property does not match the high level of service that I experience on a monthly basis. I thought that management would have done something about the smell by now, but it appears that no one is inspecting the property on a regular basis. I was taught that YOU CANNOT EXPECT WHAT YOU DON'T INSPECT! To be clear, If you don't inspect the property on a regular basis, then you cannot expect the property to maintain the five-star experience. The staff deserves a cleaner environment to show new customers and to retain old ones. Hope to see better maintenance next time regarding the urine smell, because the customer service is first class! Thank you. J. M. - 3403

Stay away from Public Storage. I wish I could afford to move everything out of my unit but my new…read morehouse is not ready yet so I am stuck. They raised my rate from $169 to $245 which is significant for someone on a fixed income. I have called customer service a few times but can't get anyone to help me. I was told that if my unit was available it would now be renting for $245. I don't see the logic in that since my unit is occupied by me and they can't rent it. The local representative was extremely rude on the phone when I said that the rate increase part of the contract must have been in small print. Her response was "I'm sure it's in large print" in a very condescending tone. It is not in large print. I will never use Public Storage again. They advertise great deals but buyer beware - your rate will increase significantly.

Bee Safe is awesome. Very convenient. Easy location. Love Bee Safe! Norm is great too!read more

Norman is extremely helpful and was able to help me with my needs. Would recommend Bee Storage for…read moreyour storage needs.

Do not like the way the main entrance to storage units is designed, and it would be nice for a…read morecheaper rate especially if you have been there for few years. The staff are professional and courteous. No other complaints at this time. 3/31/2023 We have been customers at this location for 13 years. My Wife had called to get prices for a bigger unit and we end up getting a double the size of our previous unit for a cheaper price. The top floor is not climate control, but you don't need it to be because in my opinion it is not too hot in the summer and not too cold in the winter. It is always pretty clean in the facility. They have motion lights that work well. Nicole is awesome.

I selected this storage facility based on its location. Reserving a unit and getting through the…read morepaperwork was easy enough. Note: insurance is required - you either have to bring evidence of your own coverage or they will sign you up for the option they offer. The facility is clean and easy enough to navigate. My one complaint is that the elevators can be sketchy. I stopped by on a Sunday to take one load to my unit. It should have taken 15 minutes but it took 35 because one of the two elevators was down and the functioning one had a glitch and took forever to close. It was frustrating and there was no manager on site as it was a Sunday. A couple was there moving their items in and kept asking me how to get the elevator to work because they had the same problem. Not worth switching to another location but still annoying. Management: if you read this, please fix the elevators!

Cleanest storage place I have ever seen and with the friendliest staff. If i would recommend a…read morestorage building this one would be it

True was amazing! Very helpful and knowledgeable. She was also very attentive and made sure we…read moreunderstood everything