Reliable is an ironic name. I am locked out my unit because the company they use for the door…read moresecurity hasn't come to fix them. No manager on site. No one with a key to let us in. No idea when they will get fixed. Luckily "they escalated the concern" Wow I would hate to go into my presentation tonight empty handed if I didn't have that assurance. UNACCEPTABLE SERVICE. UNCARING REMOTE MANAGERS. You are better off down the street where they care and their units work.

Took some items to their storage facility and met the employees. Very friendly and clean. Family…read morerun business.

A great storage place. Very military friendly ! Jim was fantastic from getting me the appropriate…read moresize unit, to making sure my autopay was set up properly prior to my deployment. They also offer a moving truck for move in and if you are military you may request one for moving out as well. The process was seamless all the way until my move out date. It's a gated keypad storage site with indoor and outdoor units. I stored my things for an entire deployment no ruined items in my outdoor unit also no bugs in my things ! 5 stars for sure !

Great place to store your things that you may not use all the time so that you don't clutter your…read morehome or apartment. The place has a security gate that you access with a code and is accessible till 9pm, 7 days a week. The place is very clean and seems very secure and they have an on site person to keep an eye on things. I would recomend this place.

KC and Amanda are amazing!!!! They were so helpful, knowledgeable, and patient. I have been…read moreperpetually moving since Thanksgiving; moving kids back form college, into dorms, moving out myself, moving into a new house, just finished moving my oldest son closer to work to cut his commute in 1/2. We've rented multiple units there over the last 4yrs. The site is clean, safe, well lite, easily accessible. Great discounts and easy pay options. Again the on-site staff hands down, just awesome and friendly people. I will definitely rent there again if I ever need heated storage and recommend them for all your storage needs.

Customer service training and E.I. coaching is desperately needed. From being verbally attacked by…read moreJeremy while he was blowing leaves on Saturday to the lack of leadership by the office manager who witnessed and allowed Jeremy to interrupt a conversation between herself and my 53 year old family member, I ask Silverdale Self Storage, is this the best you can do? At the very least, teach basic communication skills to your staff in a world where customer service no longer exists. Helping my elderly aunt move her things into this storage facility was one of the worst experiences my family has had. Giving someone the title manager should come with de-escalation training for your ermployee(s) versus allowing him to act aggressively towards anyone, let along 2 females over the age of 50. Professionalism needs to make a comeback, along with human decency.

I rented a unit to store another person's things that I needed out of my life, and later went in to…read moretell the staff there that I wanted to close my account and wash my hands of it. The man on duty was very understanding and accommodating, offered to toss what was in the unit at the end of the month so I wouldn't have to do it, kept one backpack with personal papers so the person could come back for it within the next six months, and generally said that he'd take care of everything. Very impressed.

Amazing staff ! The faculty is kind of old but extremely well maintained ! I absolutely love that I…read moredecided to store with them. I am a very satisfies customer. Thanks

The people who work here are very nice and extremely helpful! Fair pricing and when I need to get…read moreanother storage facility I will be going back to them. I went there on a holiday to start moving my stuff out and broke the key off in my lock. The lady who works there technically was not working but was more than willing to go out of her way to help me fix the issue. Pick this place over any in the area!

I LOVE Reliable Storage in the Bremerton area. The people that work here are amazing individuals…read more Brian, at the Military Road site was always awesome to me and Craig, at the Fairgrounds Road location went above and beyond his call of duty to support me. I love that they are always there on site, to make sure everything is safe and I feel so comfortable knowing they are always there for my storage and moving needs and will do everything they can to help!

Bremerton Storage is the best! Carrie was always responsive…read moreand got back to me IMMEDIATELY. I cannot stress this enough! I needed a new storage unit for my vehicle while I was deployed and she hooked me up with the perfect unit that day! The facility is in a great location (little to no crime) the other storage places around that area are dry and sketchy. With this one I knew that if I were to leave for months on end with little to no contact, my personal belongings would be taken care of. Thanks so much Bremerton Storage!

Had this storage unit for about 4 years, and it served me well going on two deployments, I had an…read moreincident on my first deployment where somehow my card got cancelled and stopped paying for the unit, didn't find out til months after (no internet on the ship) I emailed them and told them I won't be able to do a payment til I get back in the states, I was on the 11 month depressing deployment during Covid, they were understanding. The units are well maintain and clean, great location near base, the only problem I had was the speed bump by the gate, my car was too low for it, so had to drive around it haha or if you accidentally put in the code wrong the system goes in lock down mode for a lil bit. But other than that I had a great experience with them, now that I'm moving to my new command I will miss this place. Thank you for your business!

Facilities were clean and secure. The staff, Lori and Allen, set the bar for customer service and…read moremade our move so much easier. Thank you both!! I would definitely recommend Rancho Storage.

We moved here last minute and needed a storage unit ASAP. Everything about this storage place is…read moregreat. Very nice and protected and the customer service is great. I'd use them again

We have used Randall Way for YEARS!! since before they even…read morehad the second building! Our 5x10 came in handy so many times through home and office moves. We moved farther away, and also now have room for all the things, so it was time to let it go. Our stuff was always dry, protected, and safe. The units are easy to access, there are always dollies available, and everything is kept in great condition. I've also been there late at night and always felt safe. I think that's especially important for military families or spouses of deployed service members who may need access at odd hours. Shout out to Mike for helping us with the end of our contract and going the extra mile! If you're in the Silverdale area and need storage, 100% go to Randall Way!!!

I recently got my storage unit 5x10 and really love how clean and easy access it is. I use the app…read moreto open the gates and doors, so far they haven't failed me. Elizabeth and Mike were amazing in showing me around and helping me get the perfect storage unit for my needs & informed me of Washington state policy for military members which made me have peace of mind if deployed my items wouldn't be auctioned off.