We stopped in as tourists in need of a pocket knife. What a unique oddity Black Bird is! You are…read moregreeted in the lot by a 30' tall sculpture of a blackbird with poppin' delts. I was able to find a pocket knife that met what I needed and was amazed by the variety of items in the store. We spent some time talking to the birds, Ace and Betty. The face Ace knew to say Pretty Bird like Dumb and Dumber was great! We were only in Medford for one night, but so glad we stumbled upon this treasure!

I love this hardware store! Every time I am in Medford Oregon I have to stop by to take photos of…read morehuge Blackbird in front of the store! Also they have a whole store just full of things you don't see in other hardware stores. Very fun store to visit!

Bill in the shoe department helped us last week with the purchase of hiking shoes for me. He was…read moreprofessional, kind, and empathetic to me with specific needs from a previous foot surgery I had. Tony was pleasant at checkout too. Please recognize these guys for their spot on customer service. Much appreciated!

My husband fell for the REI credit card offer. They told me twice at the counter that we get 15%…read moreback when we use the card (too good to be true) and then again on a visit 4 days later, the same guy clarified that when we received the Card, we would get %5 off the purchase that we could use pretty fast and that the other 10% applied later somehow. It's on the Capital One website or in the paperwork that came with the card; it never mentions this 15% or other mysteriously applied 10%. The guy was a manager. We'd better get our $100 bucks as promised for using the card. Not worth it, stick to better cards.

Remember when thrift shipping used to mean tons of great finds at affordable prices? Well it still…read moreexists here! An extremely wide selection of gently loved outdoor and sports gear for all ages. Service is always very helpful. Gear rentals (bikes, winter sports), bike servicing, and consignment also available apparently. This is a local gem.

Great gear at a great price. Got some skis and boots! Recommended!…read more (Yelp wants at more characters in this review. )

Friendly staff, good prices, convenient location not far off freeway. Shopped there…read moreToday found what I wanted with two knowledgeable and helpful staff. Walked to front of store. Checked out 10 min in and out and saved $10 to boot. Shopping experiences Don't Get much easier than that

Was told by a salesperson person that to purchase a new in the box vortex scope, I had to purchase…read moreonline. They did a switch and bait. When we order came it, it was just the used one they had had on display covered in dust in the opened box. The manager then wouldn't allow me to exchange it for another new unopened one, but told me I had to purchase a second online scope online and when the second one came in I could return the first one. I then retuned my original order at that time and the manager told me it would take 5-7 days for my account to be refunded. Terrible online ordering service.

Bailie and Ben were very helpful in the shoe department. Service was quick, awesome recommendations…read moreand friendly personalities. Prices and selection are better than anything at the mall.

Great Customer Service by employee Kevin @ Dick's in Medford, OR…read more During my time here, Kevin was on the floor, and asked me if I needed any assistance. I let him know of my search for binoculars and he did indeed escort me to the binocular display case, and called for another employee to take over who knew more about them, which I appreciated very much. The next day, I returned in search of another item, and he was on shift again. He assisted me, used his inventory gadget to look up merchandise, and let me know what was in stock. Thanks Kevin! This store has quality merchandise, so be prepared to pay the price. Other employees I have interacted with here are subpar. Ask for Kevin.

Mountain Provisions used to be located in the Ashland Plaza of which I might have wandered through…read moreduring those times. I'm not sure when they moved to their 2 level shop on Main street, nor do I remember what was here before. Afterall, Gayle and I have been coming to Ashland every year (except COVID) since 2006. I found a nice short and nice fitting sleeve button down shirt for 40% off and a useful Fjällräven travel pouch. There was more to consider, but that will have to wait for the next trip or closer to a future ski season. Store staff were more than helpful in leading me onward.

Great store with awesome gear and friendly, knowledgeable staff. What more could you want in an…read moreoutdoor store?

Exceptional inventory @ Army Navy Surplus in Central Point, OR. !!…read more It's always a good time here. No hassle, great customer service, and amazing selection of merchandise. They have more than what you'd think they would, plus some. Everyday necessities are in stock and some cool finds you didn't know you want or need. Very reasonable prices too!! Last visit, I snagged a small cross body bag in black for under $12 bucks. Enjoy!!

Talk about a great store. I have not seen anything like this in CA. Plus the one me there just…read moreclosed last month. The stuff here is more relevant to use anyway and actually useful. Great for camping and backing, security, medical and just about anything. We found patches and stickers clothes and knives. This place is awesome!

A few weeks ago, I needed work on the new stairs we had installed on our fifth wheel, which needed…read moreto be adjusted. Albert (aka Mr. Clean) got me in and took care of the stair issue within minutes. The staff were very friendly and I do believe we've found our new dealership to have any work done in the future!!:) Thank you guys!! Russ

Two years ago, my wife and I bought a vibe Rvm woth a hitch with stabilizer s. We were towed that…read moreif we bought a different truck to bring the hitch in and they will readjust it for us. I was told quite frankly that oh we can't pull somebody away from their job because they need to make money. What kind of customer service is that? I was getting ready to tell her at the service desk that that was not my problem. So now I need to figure out where to get it adjusted at.

I like Ashland Fly Shop a lot! It's well stocked and has fair prices. Their selection of rods is…read morenice. They have an online store too. Will and Dave are friendly and helpful. Highly recommended!

I am from out of town, and it is my usual procedure to stop by local shops to ask what's biting and…read morewhere to go. Sometimes an angler can walk away feeling like the owner or employee sincerely wants them to catch fish. This guy, who was most definitely the owner, not so much. Those of us who fish know there is a certain type of proprietor that runs these businesses. The could be called The Fly Fishing Snob; unfortunately, not a rare breed. They are masters of crass, subtly indignant interactions with customers. They attempt to vaguely mask their censorious attitudes with false congeniality, but eventually their true motivation peeks through: to make the customer out to be a neophyte, even when all they asked was for a good place to fish. I want to be clear. This guy is probably a very knowledgeable person and could even be a nice person. I know I was being friendly and truly attempted to have a good interaction. My comments are based of undeniably picking up on his righteous attitude. Maybe he was just having a bad day. Otherwise looked like a quality shop.

I personally like the great customer service... now in that respect I mainly shop in gun department…read morebut they go above and beyond in helping.... My last go around was with Kenny... great service and seems to know about pistols! Great experience!

In general, I like Coastal and shop there often. However, one thing that is very annoying. I…read morecannot tell you the last time that I called seeking info from a specific department and an employee actually took the call. Once you get transferred to the department you listen to elevator music forever until you give up and disconnect. Doesn't help to call back as you get the same result!!!!!!!!!!!!! I am an understanding person, but this is unacceptable. Poor customer service by phone.