A very bad experience with Doc holidays gun store in grants pass Oregon, pass this to all gun forums and collectors -buyers.
Never ever use this store !!! Before they changed hands it was great and I never had a problem with them. last week i called and talked to ken, the latest owner of the store. I had called the day previously and asked for the owner and he said he would be in the next day. So i called back the next day and got ken on the phone and told him I wanted to know what he would give me for my unfired, in the box, stainless steel Taurus judge 454 casul -3 inch 410. He seemed nice and said hold on, let me look this up and see what I pay for them. He looked up the gun while I was on the phone, he asked me again to go over the finish and caliber and barrel length to be sure he had it correct, ok that's good and said, I pay $800 for that gun. if its unfired as you say, i will give you $699 if you bring it in . I said, OK we had a deal and asked again, so its $699 for my gun, correct ken ? he repeated, yes, if its unfired as you say ill give you $699. I said ok we have a deal as I am making a deal on another item i wanted and needed this to make the purchase. As it turned out I guess I needed to have recorded that call. Today I took time off and took it in and asked for him, he walked out and all of a sudden sicked his ", manager " who stepped in front of me at the counter as Ken just stood there and watched as if he was some new trainee learning the ropes, just two feet away. This guy proceeds to examine the gun, even takes it in the back to scope it and agrees its unfired. I'm wondering why the guy who made the deal isn't even interacting with me, it felt "off" and my spidey sense told me something was just off here. THEN, the owner ken actually said to me, I don't remember talking to you, must have been a loooong time ago. I was utterly shocked and said. noooo, a few days ago, late last week. Then the manager guy tries to take over again, well he says we can only give you $576 !!!! I said why am I even talking to you, the OWNER STANDING TWO FEET AWAY made the deal ? I looked at the so-called owner who was not acting like the owner said, he is my manager, really !!! The manager overrides the owner and the owner's word. So when the owner made the deal on the phone with me, I should have asked him to go check with his employees to see if he was allowed to do so ? A guy wow now plays dumb like he cant remember a long conversation we had a few days ago so they can low ball me, like a used car scam. One of the oldest slimy sales tricks in the book is what that is, a low ball. I told him MY words actually meant something and I had agreed to make a deal based on his words but he just stood there with a blank hamster look, letting his "manager " be the bad guy to get me to give it up for less, pressure me to take it or walk out with nothing, hoping I would cave I guess. Wow, I have dealt with legit gun stores for over 50 years COAST TO COAST and my father and I bought and sold guns together since i had been 12. I am a senior citizen now on ss so every $ means food for the family and to my face, they tried to lowball me. worst experience in my life at a gun store. I even picked this gun up at this store when i bought it. the "manager " kept parroting, we don't make deals over the phone as if he was calling me a liar which clearly to me shows he had been coached to say and this "play " this game and we, in my opinion, they both seemed too comfortable in this game, so it must have been played on others as well. He must have instructed his employee to take this over when I came in as I called and let them know I was bringing in the gun to complete the deal. They never said the gun was not unfired or complete with every piece of paper and original box, I even said, tell me how this could be in better shape ? just got blank looks and I had even offered to toss in the two unfired boxes of ammo I got from them when I got the gun. Rest assured this goes on every gun forum I belong to on fb and mewe and on the internet. in addition, I'm calling every one of the many shooters I know here and gun buyers and telling them about their shoddy business dealings. if the young owner actually does not remember the long conversation we had, the time he spent looking up the exact gun, telling me what he pays and what he would give me, twice, just a few days prior, he needs to seek medical attention for early onset dementia or amnesia. Now I have to explain to another senior why I cant keep up my end and pass this on to him as well. I felt this was senior abuse by the way. The idea was to intimidate me ( no chance ) into taking the low ball amount or leave. Why an owner of a business would behave in such a condescending blatantly scammy behavior is mind-boggling. Most gun stores, by the way, are not like this, take your business to a store that won't abuse a customer in this manner. read more
