I had a great experience at EyeDare Optometric on 16th Street. I came in with a pair of glasses I…read morehad managed to step on--the frame was bent and one of the lenses kept popping out mid sentence in conversations or while bending over a stove. Shane realigned the frame and secured the lens quickly and expertly. He was kind, knowledgeable, and generous with his time--and didn't even charge me. The shop itself felt calm and quiet, almost like a sanctuary from the wind and noise outside, which made the whole experience even better. I really appreciated the care and professionalism and would absolutely come back.

I stopped by Eyedare Optometric while visiting the city after years away. The office sits on a…read morelively Mission corner a few blocks from BART, with large windows that let in tons of natural light, and I came in for a full eye exam for contacts and glasses. Dr. Huang is a keen conversationalist, competent, and sharp. She immediately picked up on some eye symptoms (very likely related to me wearing "two-week" contacts for... uhh, longer than two weeks...) and explained everything clearly. The office uses both modern tech and classic tools; I appreciated the retinal imaging, and when one eye didn't cooperate, she pivoted calmly to traditional dilation instead. She answered all my curious questions and had the images emailed after. At one point she pulled out a long briefcase full of optometry lenses and tools from under the desk, and for a split second I thought I was about to witness the assembly of a spy gadget. Nope -- just professional wizardry to fine-tune my prescription. It was awesome to watch, and I knew I was in good hands. Carlos and Diana up front were also great -- helpful, friendly, and zero sales pressure. We couldn't find frames in my size, so they fitted newer thinner lenses into my existing ones, which turned out great. I also appreciate that Eyedare doesn't rely on Luxottica frames. Beyond the exam, I'd forgotten how vibrant the Mission is. Within minutes you can grab Salvadoran pupusas with plantains, Shanghainese bao, Bi-Rite ice cream, relax at Dolores Park... and now also watch robots talking to other robots (Zoox waiting on a Waymo robotaxi). Only in SF.

unfortunately, my experience with this ophthalmologist has been very disappointing. i was given and…read moreincorrect prescriptions, which worsened my vision problems instead of improving them. On top of that i had to wait over a month to get an appointment to fix the issues, leading to more time wasted and additional discomfort. the worst part is that i never received an apology for the mistake or the delay. would not recommend this clinic to anyone seeking responsible and professional care

After having a bad experience with a different attendant at the same place, I was attended by a…read morewoman named Kena, who was very patient with me, giving me her opinion about the glasses and showing me lots of frames. She is very friendly and kind. 5 stars to her.

I have been seeing Dr.Sanchez for many years. She is professional and takes the time to explain…read moreevery step of the process during an exam. Highly recommend!

Dr. Sanchez has been taking care of my son's and my eyeballs for years. She's so kind and gracious,…read morealways accessible, especially when we have eye infections or want to look cool on our next vacation. She's the best there is.

**Update after finally getting a returned call on week 3, and yes it got worse**…read moreNew patient, doing a multi-focus contact lens trial to find the right configuration for optimal vision. This first set was ok, but distance was a problem, so I wanted to try another option, to see if it provided better overall vision, but did want a quick chat with the Dr. Was told I'd get a call back, as the Dr. not available, but will order the next lenses. A week later they still haven't been ordered, and I made a 2nd request to speak to the Dr. In the mean time, my Mom passed and I needed to travel back east for the funeral. I made another call, explained my Mom's funeral, and asked if I could get one additional sample set of the current lenses, since they are better than nothing, just to cover till I'm back. Keep in mind the first set were off-the-shelf diagnostic lenses, probably didn't cost them anything. They said 'no, you'll need to purchase boxes of them if you want to have a set to travel with'... I then made a 3rd request to talk to the Dr., mind you each of these times I was assured she'd call me back. It was week 3 before I got a call back from the doctor, and it happened to be the day of Mom's funeral. I said I couldn't talk because it was the day of the funeral and I was with family. I paused a beat, expecting something to the effect of 'sorry for your loss', the minimum you'd expect from any person that has an ounce of empathy for a fellow human being experiencing the trauma of losing their parent.. Her lack of any response in that pause made it clear she couldn't care less, and she wanted me to know it. So I continued, telling her I'd call again when I'm back home, but did want her to know I'd requested a call back 3 times, with her staff saying each time I'd be getting a call back, thinking maybe it was a staff issue. Her only retort was that I could be scheduling office visits to ask questions, and not rely on her returning calls. As I said before, sometimes I make bad choices, and this appears to be one of them. Before getting the call from the Dr, I was hoping the issues were just with the office staff, but once I did speak to the Dr, I realized the complete lack of care comes from the top down.

I recently returned to For Your Eyes Only to order a pair of long distance glasses for driving…read more They helped me fine a pretty pair to fit my face shape, and at the price point I requested. I'd been in for an eye exam within a year, so they were able to make my glasses using my current results. David at the front desk has always been welcoming and helpful/

I've been to Dr Ng Bonnie for a number of years. I've always found her to be highly professional…read moreand very kind. She has always patiently answered any questions so I'm not sure about the previous review. It's great to have a local neighborhood and family run business in the community that doesn't pressure you into high-end or designer glasses unless of course, you want to go that route.

Went here for the first time for simple eye checkup and did not have a good experience at all. The…read moredoctor seems unfriendly, arrogant and incompetent to me. Keep asking for my old prescription record before willing to start doing the eye exam and then got upset that I didn't bring my old record with me. I told her that I have never experienced where an optometrist couldn't do an eye exam without relying so much on my previous record. I understand she needs my old records to compare her notes but to me if a good and confident doctor shouldn't rely on my old record to compare notes. I have been wearing contact lenses and glasses for 35 years so I do know what I need from an optometrist. I was so tired of her constant lecture on why it's important to have old prescription with me during my entire appt. By the time I got my prescription for both glasses and contact lenses - she didn't write much details at all compare to my old prescriptions from all my previous optometrists.. this tells me she is not a good optometrist at all!!The office looks so dead and unwelcome. I just moved to SF and thus I thought I would give the new doctor a chance. I am NEVER COMING BACK HERE FOR SURE!

I was looking for an optometrist for my young kids and based on the convenient location and…read morepositive reviews of this practice, I chose this one. During what should have been a routine eye exam for my 6-year-old son, Dr. Lee accidentally poked him in the eye while putting eyedrops in his eyes. This wasn't a minor incident - my son ended up in the emergency room with a swollen eye and a bacterial infection that required medical treatment. I should have trusted my instincts when we first arrived - the office had a noticeable stench and didn't appear clean. Given that my son developed a bacterial infection from this incident, I now suspect the unsanitary conditions played a role in what happened to him. Eye exams for young children require extra care and attention, and this level of carelessness is completely unacceptable. When I requested that he be seen to assess the damage, her office told me it would cost $158 for the appointment because it wasn't covered by insurance. What makes this even worse is that while she acknowledged poking him in the eye when it happened (which is how I knew it even happened), she later denied it ever occurred. This lack of accountability and honesty is deeply concerning from a healthcare professional. As a parent, I trusted this professional with my child's vision and safety, and that trust was violated. The pain and distress this caused my son, not to mention the additional medical expenses and trauma of spending all day in the ER, could have been avoided with proper care and technique. I cannot recommend this practice to anyone, especially families with young children. When it comes to your child's eye health, you need someone who will be gentle, careful, and competent. Unfortunately, that was not our experience here.

I recently visited Dr. Lee because one day, out of the blue, I developed a troubling issue with one…read moreof my eyes. I was quite concerned that it was something very serious. I called my doctor's clinic only to find that the wait to see an ophthalmologist in my medical network (UCSF) take weeks if not months. My only option, I was told, was to go to a walk-in clinic or the emergency room, in either case I would be waiting hours for an on-call ophthalmologist to show up. Then it occurred to me to see my optometrist - Dr. Carrie Lee. She saw me that very same day (a Friday), and I can only imagine she had to really juggle her schedule to squeeze me in. In the event, she was able to identify the problem. It was bad, but not any of the terrible options suggested by Dr. Google. Later I emailed her (on a holiday) with a question about the application of a treatment for an unrelated issue. To my surprise she responded with the answer in about 5 minutes (!). Dr. Lee is a treasure who really cares about her patients.

I have to say that this was one of the most thorough eye appointments/exams I've ever had. It was…read moredefinitely a long wait to get the appt but I'm really happy that I came here. Dr Jones did the usual eye exam and even some images of the back of my eye(?). Tbh not entirely sure but it was one of the most thorough exams I've had which I feel is great for preventative screenings.

Dr Jones is fantastic! He took extra time to see why my contact was not sitting correctly on my eye…read moreand gave me different samples until it was right! Highly recommend!

This place is the best…read more I lost my glasses a few days ago and came in looking to just get my exam done. Ended up walking out with a pair of glasses the same day, which were fit snug to my face. Top notch service from walking in to walking out. The doc clearly runs a smooth operation, and I'm really glad I came here. 6/5 for sure.

Great, professional service...a bit pricey but awesome location and hours. I wanted specifically…read morewanted to mention the customer service I received from Liz (3/10/26) she acknowledged me the moment I walked in making sure I felt seen and valued. After asking for my name, she kindly asked me to take a seat and let me know she would be right over. She did come over right away with my file in hand and asked how she could help. Her demeanor was so warm and genuine and she explained every detail, each step in the process, giving me specifics about what my insurance would cover, what options were available to me, then concluded the transaction efficiently. I was very impressed by her behavior, engaging personality and professionalism. This was such a pleasant interaction and I wanted Dr Kurtbay to know what an amazing employee he has. What a wonderful way to end my workday!