Larry fixed my garage door spring back in 2018 & I recall great svc then so I called him last week…read morewhen my spring broke again. I got his VM & he texted for me to text him. He got me connected with one of his technicians & got me all squared away with a new spring less than 24 hours. 10/10...would recommend!

Very unresponsive. Called and spoke to someone on Monday. They said they would have a technician…read morecall me. Did not receive a call. Received a message on Tuesday requesting a video of my garage door. I sent it but didn't receive a call. Their phone number goes straight to voicemail and the voicemail is full. Texted them requesting a call. Said he was in a meeting and would have a technician call me which is what should have happened on Monday. Told him to forget it!

I called about a garage door that was hanging up when closing and I thought it would soon break. I…read morewas afraid of having it be open for a day or two before it could be repaired. Roberto showed about an hour after I called at 7:30 pm. He ran the door up and down about 3 times and then said he knew the problem. I had stored a shovel in a small nook near the side of the door and it had fallen to one side so that the top of the handle was just close enough for the roller to hit it on the way down. Roberto was so nice about it having been a dumb move by me. He proceeded to check the entire door and lubricated everything. He shook my hand and told me to call him with any problems that may arise. I asked what I owed him for a service call and he said he would never charge when there was no problem. He told me what to lubricate once a year and wished me well and was on his way. Wow! I'm still stunned by his kindness. There is no question about who I will call when I inevitably need service to my garage door. Thank you, Roberto!

Update on review. We've had a recurring issue with one of our garage doors. We've used Roberto…read moreeach time. He comes out quickly and is always able to diagnose the problem within minutes. In addition to getting the door working again, he does preventive maintenance on the doors to reduce the chance that we will have more problems. There's a reason he has all 5 star ratings- he really provides quality, timely service.

Huge thank you-- was super kind and informative. I was in a bind, and he was super quick to reply…read moreand fast to be able to come and help me figure out why my garage door wasn't opening. gave me a lot of great information on keeping my doors up to good working order, as well as ensuring the safety of my doors and how to maintain that safety-- especially since our garage is a popular hang out for younger kids in the neighborhood. highly recommend!

So very pleased with my experience with Away Garage Door Service. Response to my inquiry was within…read moreminutes (on a Sunday morning). They were at my place a few hours later. A brand new garage door was installed less than 48 hours later. Only delay was that the specific door I wanted needed to be cut, otherwise it'd have been replaced in 24 hours. Better yet, the lads that I spoke to were beyond knowledgeable and transparent whilst explaining what was wrong with my current door, what would need to be replaced, and what was happening during install. Two incredibly strong thumbs up for this small, veteran, family owned business!

I couldn't recommend these guys more highly. They came out right away, their estimate was fair,…read moreand included tax (some estimates don't, I hate that), and taking away the old door. There were no hidden costs. Neal gave me an honest estimate, and then he and his son came and did the job right, quickly, and when they said they would. And my very heavy old door was a bear to take down, but they didn't charge me extra. They had a lot of variety in the doors you could order, and Christine walked me through all the price differences very patiently, and was very honest about what various features were worth, in my particular case. She was as great to work with as Neal and his son, which I so appreciated. I liked everyone so much I'm actually hiring Neal's son to come back and do some handy-work for me on his own. This is one of the best experiences I've had with contractors, and as I said, I can't recommend All Area Overhead more highly.

We've had a great experience working with this vendor across our properties. Communication is…read moreclear, response times are fast, and the quality of work is consistently solid. They show up when they say they will, handle issues professionally, and take pride in what they do. As the Maintenance Manager at Smart Egg Properties, having reliable vendors makes a huge difference, and this vendor has proven they can be trusted. I would absolutely recommend them to any property management company or home owner looking for dependable service. -- Roy Maintenance Manager Smart Egg Properties

Once I clicked that button to request a service call, it was straight professional. I received a…read morecourtesy call informing me of the technician's name and projected arrival time. I received another courtesy that he was on his way. Sebastian was VERY professional, kind and courteous from the beginning to the end. He explained everything to me. From the office calls to the completed work was great. Anytime did right by me. Thank you guys.

Nothing bad to say. Solid service…read more I called today to see about a rough estimate for garage door spring replacement. Originally they were hesitant to give a price, but I wanted to get a ball park estimate as I don't live at the residence needing work so wanted a rough idea. They said they normally don't do that but after explaining the situation, I got a range. It was a reasonable range so agreed to have them come out. Btw, I called like 5 places and they all had a similar mentality about giving ballpark quotes. Chris the technician happened to be in the area and I was able to meet him earlier. He was able to replace both springs (only 1 was broken) but I choose to get 2. About 30 minutes later, door was fixed and I was on my way. He clearly had done this type of work for many year. He was quick and efficient.

Great experience and thorough professional work Would love…read moreto recommend them. Thank you Aiden!!

I was in a pitch in terms of time and date so using Yelp, I requested garage door help. Gator…read moregarage reached out, close by to Pflugerville. Anthony sent me a text message with his contact information and image. He was able to take his time and explain what happened to my garage. The motor is fine but what happened was the internal springs that can't be seen snapped so with his coaching, he explained my options and he had the parts available. My issue was fixed same day and in my opinion a decent reasonable price. Great service, fast accurate, same day repair. I also appreciate gator garage door sending me emails and photos of the repairs being done so I was kept in real time updates. I really appreciate when a business takes the time to use technology because I know I could've paired myself with another garage door firm that would price quote me fix to repairs and not send me an itemized list of items that were repaired and that they would take the time so I do feel that Gator garage door is superior than most.

I was having an issue with my garage door going down but then go right back up, repeatedly. I tried…read moreU Tube advice to no avail then called a garage repair company I have used in the past and they told me they couldn't help me until January!!well I couldn't wait 2 months to get my garage door too stay closed so I called this company. They responded the next day fixed the problem charged a service call fee and all was working just fine. From this one experience I would recommend for sure. I will call them again if I need any garage door work.

I received the referral to Denham Overhead Door from my realtor. I am so glad I didn't shop around…read morefor anyone else-- Denham was GREAT! They arrived on time and went right to work. In less than an hour and for much less money than anticipated, I had two working garage doors again. I hope these guys stay in business for years and years-- I have had so many bad experiences with Austin contractors. These guys are a rare treat!

Needed garage door opener fixed. Mike came the next morning, diagnosed the issue right away and had…read moreit fixed in under an hour. Professional and wore shoe covers which was nice. Would recommend.

Technician gave me two options to try fixing remotes that weren't working. First option of…read morereplacing receiver worked! Only cost under $500 total versus $800 quote from another company plus their $85 service charge. Saved me money with honest diagnosis.

First off, communication (email & phone) with Dan (owner), Jason, and Miguel was on point! For both…read morevisits, they called at least 30 minutes in advance to let me know of their ETA. I'd submitted my email to get their online coupons. Pricing was very good and didn't waiver (no upsell, no hidden charges, etc). And the service provided was just what we wanted/needed. We'd been having an intermittent issue with the door stopping a foot or two short. This type of issue can be hard to diagnose sometimes when the issue isn't obvious. I had several back-n-forth emails with Dan (owner) wherein he gave me various instructions on things to check/tweak in case I was able to fix it myself. I'd let him know that I'd replaced the motor etc myself awhile back and that I could likely handle a few basic tasks. I think most garage door repair companies would simply want to send a technician out. It's a business after all. And among other things, businesses exist to make money. So I was pleasantly surprised when he kept trying to solve my problem without having to send anyone out ... and without billing us. In the end, I did ask that they send someone out after I'd exhausted my abilities. During their first visit, Miguel and his brother performed a tune up, checked and adjusted the belt tension, installed new ball bearing rollers as ours were really old, installed the new sensors that I had sitting on a shelf that'd come with the new motor, and lubricated everything. The door stopped again (just once) several days later. So I asked that they come back over. Miguel came by himself this second visit and checked everything out and determined that the problem is likely due to a bent panel section on the door that's flexing a little. We were given a suggested fix but it's just not worth spending the money on at this time. Of course, no charge for this follow up visit. I also ended up having a thorough conversation with Miguel regarding the garage door industry -- specifically the ethics more or less with some companies. We talked about how some companies may overcharge, some may take advantage of folks who just don't know better, some may perform unnecessary services ... all to get a bigger payday. He spoke VERY highly of his employer (Dan) and the team with whom he works. He came across as being proud to be working for an upstanding company that can help people without taking advantage of them. It's nice (and too rare) to hear someone speak so highly of their job, etc.

Efficient management and top notch technician. Fair and transparent pricing. These guys are…read moresolution/service oriented and repair for the long term, making the doors work better than even before they began malfunctioning.

Bo was professional with communication, showed up right on time, explained what was going on with…read morethe door and opener, provided a path forward, fair quote and helpful advice. This is how you do business and build trust with clients. I've found our garage door service go to in Austin.

Not enough stars. Fired my old repair outfit and Bo came out right away. Gave me an honest…read moreestimate, then we decided to put in a new unit. (Cheaper than new circuit boards). Fast work, friendly, punctual, what else could I want? I say call this company first and save yourself the hassle of dealing with other inferior companies! And did I say GREAT price? Yes I did.