I looked at their website, none one answers their phone, it list 100 tests, I just need blood drawn…read morefor a test , the va sent me to the salem hospital, but before they will do some work a doctor sent me for a lab draw. I just wanted to ask the about a blood draw for that, and if there is walk in. of course the phone refuses to let you talk to a real person! the VA is sending me to the doctor who is sending me for the blood draw. I want to make sure the billing is correct, but of course they refuse to answer phones! Sick of driving al over oregon sick when I just want to talk to a real person. and to top it off the website is asking what species i am and list all the freaks and fetishes for sex! People in Oregon are sick freaks, how about male or female! all this b.s. for a blood draw and test.

Brought in lab orders from the clinic and the worker refused to draw blood because the address was…read morenot on the paperwork. Ended up doing self-orders from an online site and went back the next day. Same lab worker, very pleasant, draw was quick and labs processed quickly.

They sent a 92 year old lady home with a neck fracture and no pain meds!read more

Do not provide full service laboratory services. Only pick and choose what they are willing to…read morecomplete. They have the mindset that it is OK to have to travel to multiple places to get good quality service. Definitely not LGBT friendly.

I've tried to call several Quest Diagnostics phone numbers and NOT EVEN ONE GETS TO A REAL…read morePERSON!!!!!!!!! All I need to know is if they do live blood microscopy. That's it, nothing else. Quest Diagnostics doesn't just have poor customer service, they have NO customer service!!!!!!!!!!!!!

Wasn't able to keep my appointment with them because they do not provide their fax number. This of…read morecourse is necessary so that the doctor can fax their lab orders to them. When you call their phone number they don't ever answer and they give you a menu option which includes getting the fax number and when you hit that menu number there is no recording providing the fax. I tried texting them and requesting the number that way, but they never answered me. The fax number is not on their website. Absolutely useless. How can they do business this way?

This review is not necessarily specific to this LabCorp location however it is specific to LabCorp…read morein general as an organization. In the course of my job, I was injured via a needle stick. I went to Zoom care who was fantastic and they handled the Workmen's Comp claim with total ease I never got a bill. However, LabCorp is absolute freaking trash when it comes to this. I have updated no less than five times the Workmen's Comp claim information in my own portal. I've also reached out to LabCorp via the only way to contact them on their website, at least four times. Guess how many responses I received? One. And that was after the third inquiry. And this is how they were helpful, they asked for "a workers compensation statement". What does that even mean? Is it just me saying yes this is a Workmen's Comp claim? Is it a billing statement? I don't know what this is supposed to mean! They are the most useless and unhelpful organization I have ever had to deal with. Whatever you do, do not use LabCorp whether you are a provider or a patient. Their service is absolute trash. Cliché, but if I could give them less than one star I would. I would give them -5 stars.

I came is as a walk in. The wait wasn't too long and Crystal was the best phlebotomist I've never…read moremet, she was so friendly it felt like I've met her before, she had no issues taking my labs when most medical providers struggle and I honestly look forward to getting my labs done again just because she'd be the one to do so!

I have dealt exclusively with the ER. HR professionals in Salem have told me that when the Salem…read moreER is slammed, it pays to go to the ERs in Silverton or Dallas. And I have been told that if I get a systolic BP over 200, to seek medical care. My first two visits, especially when I had hives from latex allergy, I could not have asked for faster or more civil and competent care. My last visit, when I measured systolic at 201 and felt as though I were dying, Dr. Houston burst into my examination room shouting that unless I had stroke or cardiac symptoms, I was to be denied treatment. I know that small-town hospitals are stressed because of recent legislation, and if he had only been civil, I would have understood, but as it was I left in a fury. I was given a code to register with their online chart system, but was denied entry because (I think) they have my telephone number wrong. I tried through their phone system to reach someone in records, but was balked at every turn. I'd have to. go in person to correct my records. Don't get me wrong, most of the staff are entirely satisfactory, but they have individuals that need a talking to, and their phone system should be made more transparent. And I'm only talking about the ER.

Suggest prospective patents beware. Here are just 3 examples why…read more 1. Earlier this year I had a chest X-ray there regarding a before indicated infection in the lungs. The image was taken on a Monday. I then asked when the results would be issued. The answer: either later that day or certainly by the next day. Whereas, the hospital did NOT notify my M.D until the following Monday. And the essential 'rub'? Already by the time of the X-Ray I had developed multi-focal pneumonia, hence an indefensible delay is being put on a correct anti-bacterial regimen! 2. It's known that OHSU hospital is a teaching institution. Meaning, patients are fully aware beforehand that may well be seen both by a M.D. resident in training, as well as her or his supervising M.D. No such circumstance pertains to this Silverton, Oregon hospital. 3. Now to the issues at hand. Last year I had two differently spaced ultrasounds to monitor a kidney stone. The first time the procedure was accomplished by a fully certified technician. The time to complete the scan was less than 20 minutes. Whereas, for the second one, it was only after about 20 minutes into the procedure that I learned the person doing the scan was a student in training. Too, that procedure took far longer than the prior one. Then, that individual stated that the "supervisor" needed to come in and check on the previous work done. The supervisor than had to 'redo' most of the prior work by the student. 4. Very recently I had occasion to schedule a different kind of ultrasound procedure. At least that time the person identified as a student at some such technical school and also asked it it'd be OK if that person performed the procedure. Very reluctantly I agreed, although briefly I referenced the prior student done--or at least attempted- ultrasound fiasco. Next, after this procedure again was taking an inordinate amount of time, I inquired how much longer to finish. The answer from the student? Only about 50% of the task was completed. At that point, I expressed dismay. Immediately thereafter, an on staff hospital technician took over. He then in comparatively short order then completed the scan.

Crowded, long waits, inefficient intake process. Had to wait 30-60 min each time I went. The…read morewebsite wouldn't let me make an appt either so I had to walk in. And there was no number to call that actually let me talk to a human. Fix your processes, Quest!

It is a small office but Javier and Lesa are veryxperienced and very nice. Javier has been doing…read morethis type of work for 25 years. Generally it's easy to get in and they optimize the time you will be there.