the staff is rude, impatient and annoyed. They talk to you like your a kindergartene.read more

Great lab experience from start to finish. I went online and was able to make an appointment for 45…read moreminutes later, giving me just the right amount of time to get there. The kiosk check-in was easy. Natasha at the desk called me up within 5 minutes and quickly and kindly got me all checked in. Waited no more than 10 minutes and then Vanessa took my bloodwork in the BEST STICK EVER (I'm a tough one. Vanessa got it on the first try with no discomfort whatsoever. EPIC). I'd give you all more stars if I could.

Overall, my experience was positive and the only reason they aren't getting 5 stars is because of…read morethe long wait to be seen. All the staff were friendly and helpful, especially for this Legacy GoHealth first-timer. As I sat there waiting, I realized people were checking in who had appointments - the urgent care places I am familiar with don't take appointments so this surprised me. I had come in for an eye issue and didn't know I could have made an appointment from home that would have saved me waiting all those hours in the waiting room area. The check-in process was easy and was facilitated by a very helpful woman. The PA I saw was thorough and explained what was going on with my eye. He answered all my questions quickly and with words I could easily understand (no big million-dollar medical words!). I'd definitely go back to this urgent care - but if at all possible, I'll be making an appointment from home next time.

Had a great experience while there, the front desk, assistant, and the PA were all very…read moreprofessional, experienced and very friendly. The wait wasn't long when I checked in although I'm sure that could change, but If needed, I would highly recommend this urgent care!

They were very friendly, helped solve my problem efficiently, and got me in quickly. Would go back…read moreagain.

The care was efficient, I waited 25 min. not bad since it was a weekend and a few days from…read moreChristmas. The staff was friendly, professional and kind. The waiting area was clean. I give 5 stars for everything.

This place is hidden gem. I have been here multiple times, so this review is based on the…read moreconsistency as well. There's plenty of parking, the surrounding area is safe, the building and office are clean. The staff are nice, professional and fun. I never have to wait long and Dr. Erickson is knowledgeable, friendly, asks good questions to uncover needs and is always mindful of my health.

If I could choose zero stars I would. The front desk is super unfriendly. I went to get blood drawn…read moreto know my blood type and I was put in a room for an hour, then told to go home and reschedule. It took them 3 months to give me my results. They forgot to do the analysis that actually gives me my blood type. When I called the person on the phone kept saying "no worries" when indeed I was worried. I can't express enough DO NOT WASTE YOUR TIME HERE. This is the worst care I've ever received. Here, you're not in good hands. The providers don't care. Save your money and time.

The receptionist told me the doctor wouldn't see me after I was FIVE minutes late to an…read moreappointment. This is after I spent $30 on a Lyft to get over there during rush hour. Due to protests which shut down the Burnside Bridge, all the traffic was slowed way down - so I was late due to circumstances outside my control. I had to spend 30 more dollars - after not being see by a doctor for a frightening medical issue - to get home. I contacted OHSU "Patient Advocacy" which ultimately resulted in the office manager of Gabriel Park or some bro in that capacity calling me back. Basically he told me it was my fault (for not being emperor of the traffic?) and tried to pacify me by validating my feelings. Thanks but no thanks - I just want my money and my time back. And maybe for a doctor to give a shit about my health.

Just called @ 1:30 on a holiday and requested to be seen for a what I believe is UTI. Have an…read moreappointment at 2:30! Typical response! Great care over since we moved back to Portland 3 year ago. Had complex surgeries with caring doctor(s). Incredible depth of med/surg specialities, but care is delivered by caring staff. Big hospitals in my experience are focused on procedures, but not an integrated care team. Definitely appreciate the both their professionalism AND care.

The phlebotomists are all friendly & efficient. Plus, many/most language is done in-house (a couple…read morefloors up, literally) so oftentimes you get your results before you get back to your house! OHSU is a world-class system overall, and this is an example.

Super fast! Easy checkin. line moves quickly. This was my first time visiting the HHSU Outpatient…read moreLab on the Waterfront and this may become my go-to lab even though my primary doctor is with Providence. The process as so efficient, even for a walk in. You check in, sit in the waiting area, and within five minutes, they called my name. The room for blood withdrawal is huge with at least 50 phlebotomists, each at their own semi private station. Basically partitioned cubes. Blood was withdrawn quickly and painlessly, and I was on my way. What was most impressive, is by the time I walked two blocks away, I received notification that a few results were already available. Wow! Conveniently located on the east corridor of building 2 down at the waterfront, you can park in the lot and they validate your ticket.

Waiting in the exam room for an hour before I decided to just leave ! There was a whopping two…read morepeople In front of me in the waiting room. Do NOT go here you'll sit around miserable and not be seen for a hour or more

Long wait for Lab, over 20 patient waiting. Not very experienced Lab techs at Labcorp…read more The waiting area needs better cleaning.

I had a dexa scan here. It took awhile to get the appointment since they must be quite busy…read more Luckily I wasn't in a huge rush. I checked in about 10 minutes before my appointment time. I was taken back before my appointment and in and out under 15 minutes. My tech was fast and super friendly. I live around the area so I was able to walk there. If you do park, they will validate parking. Overall it was a good visit for me

My best advice for all things OHSU is to get scheduled with Immediate Care if you can help it and…read moreyou are in any pain. They do same day appointments ONLY, so call them as soon as they open. You will find as early as 8:05 am, they will already be booked out to two or three, they are *that busy*. It isnt their fault they are overworked and understaffed, so please try to exercise kindness when you interact with these providers and their assistants. Chances are, if youre stuck waiting to see your PCP, the IC clinic can at least get you started on a referral. They are also awesome at reaching out on MyChart extremely quickly if your issue isnt something they have the facilities to work with, for example there isnt an ultrasound in the Immediate Care clinic so you won't have any luck scheduling for that with them. They are happy to redirect you where you need to go. If you have a negative experience with an operator i PROMISE the clinic wants to know about it, especially if you believe you were being treated unfairly due to being on medicaid or medicare given their strict nondiscrimination policy. But of course my experience is bound to not be universal. There have definitely been times with OHSU generally that i have been frustrated and felt unheard, but the crucial, massively important piece is that *i contacted them about it directly and they made it right!!!* every time! Ive never had a reason to leave a bad review after asking them for help fixing a problem i had. Most of the time miscommunication on their part and/or my own difficulty interpreting tone was to blame, but even when there was a more serious issue, i felt totally safe contacting OHSU to correct it. The one time i felt too insecure to talk to OHSU about it directly, i went through OHP and they completely took care of it on my behalf. They want to help and they want to be aware of those on their staff who don't want to help. I promise you. It isn't perfect. No teaching hospital will ever be perfect. 8/10 times with OHSU as a whole you will be given to a fresh faced resident. But they are almost always willing to own their mistakes and make it better (and their supervising doctors hold them accountable too). I have tried Adventist and I have tried St John, and OHSU is the first place where i dont feel like cattle. I come from a deep red state though and some people talk about this marvelous establishment like its an Oklahoma Urgent Care. Nobody here understands what a utopia this place is with a quality of care i never thought possible. Moving here was like moving to the twilight zone. This is the kind of health care you hear people talking about other, more privileged countries affording their patients. And for most of us ITS FREE. Completely free. Im from multiple minority demographics so i know this isnt some type of conventional privilege being afforded to me, either.