I looked at their website, none one answers their phone, it list 100 tests, I just need blood drawn…read morefor a test , the va sent me to the salem hospital, but before they will do some work a doctor sent me for a lab draw. I just wanted to ask the about a blood draw for that, and if there is walk in. of course the phone refuses to let you talk to a real person! the VA is sending me to the doctor who is sending me for the blood draw. I want to make sure the billing is correct, but of course they refuse to answer phones! Sick of driving al over oregon sick when I just want to talk to a real person. and to top it off the website is asking what species i am and list all the freaks and fetishes for sex! People in Oregon are sick freaks, how about male or female! all this b.s. for a blood draw and test.

Brought in lab orders from the clinic and the worker refused to draw blood because the address was…read morenot on the paperwork. Ended up doing self-orders from an online site and went back the next day. Same lab worker, very pleasant, draw was quick and labs processed quickly.

Worst health care you could receive used to be good now you get dr forced on you and can change no…read morewonder they have a 2 out of 5 for reviews

Had mixed feelings on this one but my experience was actually not bad. When I arrived I was asked…read moreif I had an appointment. We said no and that I had cut my hand and it would not stop bleeding. They said that they would try to get me in but it could take up to an hour. After checking in, I was seen with 10 minutes. They got me cleaned up and got stitches all within about 30 minutes from the time I arrived. If you call before you leave they can usually get you in pretty fast.

Frank is one of the most incredible humans I've ever had the pleasure of knowing. Always an…read moreincredible experience even with my complicated lab orders!

I could not have asked for a better experience as a first time, very nervous, patient. Frank…read moreclearly recognized my apprehension and was very caring and thoughtful. He made the experience pleasant and put me at ease. The office location closest to me is centrally located in Vancouver Washington and is clean (super important to me) and easy to find. I really appreciated the expertise and helpful tips. Thank you Frank!

I've tried to call several Quest Diagnostics phone numbers and NOT EVEN ONE GETS TO A REAL…read morePERSON!!!!!!!!! All I need to know is if they do live blood microscopy. That's it, nothing else. Quest Diagnostics doesn't just have poor customer service, they have NO customer service!!!!!!!!!!!!!

Wasn't able to keep my appointment with them because they do not provide their fax number. This of…read morecourse is necessary so that the doctor can fax their lab orders to them. When you call their phone number they don't ever answer and they give you a menu option which includes getting the fax number and when you hit that menu number there is no recording providing the fax. I tried texting them and requesting the number that way, but they never answered me. The fax number is not on their website. Absolutely useless. How can they do business this way?

Wonderful people. They follow procedures and will work to help you get the care you need. Neustart…read morecares.

They are accusatory, dishonest, cold, uncaring, self-entitled, impossible to get a hold of,…read moreinsensitive, and unprofessional. Dr. Bethany Johnson was my doctor. I thought she was a good doctor and caring... but she dumped me in a heartbeat over a dispute I had with her staff, relating to a threatening email they sent me over my first "No Call No Show". First, they claimed it was the second "No Call - No Show" I had, which it was NOT. The first time I showed up late due to internet technical issues, which was all documented in email, and which I provided proof to them. Second. Even before this dispute I was having problems with them. Every month, I was expected to send a message to Dr. Bethany every time I needed a refill. But every time I called in and or sent a message to request a refill, her and her staff would claim that they did. But when I went to pickup my medication at the pharmacy at the last minute, the pharmacist would tell me she never requested a refill. This would cause me to go days without medication, which effected my mood. It also caused me a lot of stress and lose of productive time troubleshooting the issue. Back a out the notice - The message was extremely callous and threatening, and after I got defensive and complained about it and the issues I was experiencing, hoping they would improve the situation; The clinic manager, Payton Kaughr, who I never spoke with before, and being a coward, sent me a cold letter stating they decided to terminate our client relationship because they felt I violated their "code of conduct agreement". The most disgusting thing about this was it was a lie. Although I was clearly upset, I was clear, communicative, professional, and my emotions were tempered. I did not use any fowl language and I did not threaten anyone, - which in my opinion should be the only grounds for breaking any rules of conduct. This is one of the most dishonest health care providers I have ever dealt with, and in my opinion they are in the wrong business. Stay away! You've been warned!

Here I am, a year later for my annual lab visit for blood work. It was a breeze.... about 4…read moreminutes in the waiting room, about 8 minutes for the cool lab tech to stick me! The LabCorp people were very nice and helpful, and expert. I think it's really excellent that I can walk a few minutes to a lab that is right in my neighborhood! It's also cool that it's so easy to schedule my appointment online. Thank You LabCorp...

By far the worst testing experience of my life. I've been to other Labcorp locations that ran…read moresignificantly smoother than this nightmare of a facility. Have a question? Too bad! Not a single worker at the front desk the entire time I spent in the waiting room (which was HOURS). Instead, there is a single kiosk that is supposed to do the jobs of their workers (or worker? I doubt there's more than one given the pace they move at). I tried calling before going in, as the website instructed me too, but no answer nor callback. Please go anywhere else than here, unless you plan on wasting your day away in the waiting room. Overall horrendous care. And Labcorp, do not apologize and respond with any "we will look into this to make your experience better" nonsense. That's been said already, yet here we are, still experiencing awful care at your hand. If you truly cared about your customers, you would have listened to the dozens of others complaining before me and actually have done something about it. I know I should have listened and stayed away.

I've used New Century Labs multiple times over the last couple of years. So far I've been very…read morepleased with the service I receive. I for one, believe that the patient should have the right to participate in their own care. During this pandemic I'd rather not go to a doctors office full of sick people to get orders for a routine lab test. I have had low platelet counts in the past and had a radical prostatectomy for prostate cancer as well. Both of these conditions require that I have my blood checked periodically. Rather than schedule a doctor's appointment I can just get on their website, select the appropriate test and by the following morning I can print up my lab orders. The charges for their tests are very competitive with other online labs. They also partner with Quest Diagnostics in my tiny town so, I have a location for the blood draw within a mile of my house. Within a few days I receive an email and can download and print my results. If something is amiss THEN I can schedule a visit to my doctor to discuss treatment. Otherwise, I have peace of mind that my condition is holding steady. I will definitely continue to count on them as a valuable health resource.