They are accusatory, dishonest, cold, uncaring, self-entitled, impossible to get a hold of, insensitive, and unprofessional.
Dr. Bethany Johnson was my doctor. I thought she was a good doctor and caring... but she dumped me in a heartbeat over a dispute I had with her staff, relating to a threatening email they sent me over my first "No Call No Show".
First, they claimed it was the second "No Call - No Show" I had, which it was NOT. The first time I showed up late due to internet technical issues, which was all documented in email, and which I provided proof to them.
Second. Even before this dispute I was having problems with them. Every month, I was expected to send a message to Dr. Bethany every time I needed a refill. But every time I called in and or sent a message to request a refill, her and her staff would claim that they did. But when I went to pickup my medication at the pharmacy at the last minute, the pharmacist would tell me she never requested a refill.
This would cause me to go days without medication, which effected my mood. It also caused me a lot of stress and lose of productive time troubleshooting the issue.
Back a out the notice - The message was extremely callous and threatening, and after I got defensive and complained about it and the issues I was experiencing, hoping they would improve the situation; The clinic manager, Payton Kaughr, who I never spoke with before, and being a coward, sent me a cold letter stating they decided to terminate our client relationship because they felt I violated their "code of conduct agreement". The most disgusting thing about this was it was a lie. Although I was clearly upset, I was clear, communicative, professional, and my emotions were tempered. I did not use any fowl language and I did not threaten anyone, - which in my opinion should be the only grounds for breaking any rules of conduct.
This is one of the most dishonest health care providers I have ever dealt with, and in my opinion they are in the wrong business.
Stay away! You've been warned! read more