I was referred here, unfortunately, I have nothing but disappointment to report. I had issues with…read moredifferent dashboard warning lights as well a parasitic power drain in my 2020 Panamera. I dropped off my vehicle one morning, and 24 hours later it was still not fixed. Discovery then told me that they needed 1 week to fix the issues. Luckily, I was going out of town, so I agreed to leave it with them. 2 weeks later, the car was still not fixed. I came to get my car and had to jump-start it to drive off with the issues unfixed. Discovery wanted to schedule me for another time to drop off my car for another one-week period, which I declined to do. I can't believe this happened at a professional facility.

Fantastic service. Scott Is really an excellent mechanic. Parts and labor obviously cost a lot of…read moremoney now a days With Inflation and how the economy is in general. He got me in and out when I needed a few things done on my car. 100% would recommend to anyone in need of car repair.

Great group to work with. Very knowledgeable and work is always done on time. Always a good…read moreexperience and I feel my car is properly taken care of. Very friendly staff and easily accessible as they are right off of Rt. 434 in Apalachin.

These guys are awesome. Very busy and very trustworthy. I had a problem and it was almost…read moreclosing time. They took me in and fixed the problem right away.

We have been taking our cars here for years now. They always get me in quickly, are kind, and do a…read moregreat job for a reasonable price.

Won't be back unfortunately. Guys were nice enough guys but was unable to pass my inspection. Took…read moreit to my buddy's shop back in Syracuse and got the car passed for $10 bucks.

Simmons Rockwell Hallstead contacted me after I filled out a form about a specific Chevy Equinox…read more Sales rep Georden reached out first, promising he could get it transferred and proposing Tuesday at 10:30AM. I immediately asked for straightforward details in writing: full out-the-door price with fees/taxes, hold policy/deposit rules, registration timing, confirmation the charger was included (with physical verification), and current photos before I drove in. Instead of answers, I had to pry info out of him over days--busy day excuses, falling asleep, being out sick, passing me to Skyler Fish. He dodged confirming the charger/photos, insisted on reconditioning, but never delivered written buyer's order or verification. Kept stringing me along with "transferring it myself" promises. After a full week of back-and-forth, the truth: the car was never available. It was at their Bath location in service/intake for another customer the entire time. They "couldn't locate it" until upper management got involved, then admitted we were "beat to the chase." Georden gave firm timelines (Friday transfer), made assurances he couldn't keep, and wasted my entire week rescheduling around his word. **I specifically wanted the location that actually had the car**--instead, they solicited me and dropped the ball completely. Horrible communication, no accountability. Posting this so others don't waste their time.

Andy McGraw made are car buying experience quick & painless, never any pressure. We've bought our…read morepast 2 vehicles from Andy, along with sending my mother in law & daughter to him to purchase vehicles, which they did. They had the exact same experience He always answered our messages quickly, even when I drove him crazy. We usually look to trade every 3 yrs so I know we'll see him again!! Thanks Andy & Simmonds team.... Karen & Tim Honnick

I've been here twice for repairs, they're the NICEST ppl, do great work. I know a little about cars…read morebc my ex was a mechanic, but today was my transmission, and I know NOTHING about that. They could have fleeced me, being a single woman but they did only the necessary repairs, and the girl at the desk, Meg I think is her name, came and picked me up when it was done bc I live very close by. Her personality was charming as I told her my plight of being on my own now, I knew she MEANT it when she said "We'll take care of you".

A friend recommended this place a few years ago and after using them a few times, I won't go…read moreanywhere else. They are quick, friendly, and professional - and their prices are very reasonable. I'm not generally a big reviewer, but they earned the kudos after all they did to help me out recently. Send your friends!

Finally. An auto shop that doesn't make me feel taken advantage of as a young woman. They truly…read morecare about my car and my budget, they happily break down everything with me so I'm able to understand. They don't do work before coordinating with me and they are reasonable in price.

So I can't do any more than three stars because I didn't actually use Ray's auto for anything, and…read moreI don't want to give less than three because I don't know how their service is.. I am leaving a review however because at about 10:00 on a Thursday morning, I called these guys because my wife is sitting on the side of an exit ramp off the highway with a flat tire and I needed someone to either tow it, or change it for her, and I figured a nice 24-hour towing place would be able to get it done... Only instead of answering the phone it rang a few times and went to voicemail. I thought that was kind of odd. I've used 24-hour towing places before and typically there is at least an operator or someone that answers the phone, or one time I remember a voicemail box that said if nobody calls you back in 5 minutes here's another number. But anyway yeah, yelp is where I typically go to share my experiences, and luckily we found someone else that I basically threw a stack of cash at to go change her tire for her.

My family and I have brought all our vehicles to this shop for years. They find and fix all…read moreproblems at a reasonable price! Highly recommend!!!

Went to their garage in Hillcrest for an inspection. Was told my front end suspension needed to be…read morereplaced. 3 days later had it reinspected elsewhere and nothing was wrong. Do not go there.

OMG-they had my 2022 Tucson for under 2 hours and it looked better than when I drove it off the…read morelot!! Dave and crew did an amazing job! it looks amazeballs inside and out! I'll never go anywhere else for a detail. Go see them!! Easy to book, easy on your wallet (believe me, I shopped around first) Tell them Cheryl sent you!!