I needed a hard drive repaired and they were unable to save the disc, but they let me know right…read moreaway what the problem was and only charged me a very small service fee ($25) for advising me of the problem, I recommend this business and will go to them again in the future.

Friendly, knowledgeable, timely and reasonably priced. Highly recommend!…read moreI would definitely call on them again.

I am so thankful for Michael's help with my PC that had blocked my opening password. The process…read moreto fix it was turned out to be more complicated and took longer than expected, but he had no problem. He is friendly, cheerful and, wow, does he ever know what he's doing! I highly recommend him.

Michael saved our PC remotely. It was interesting, quick, and did the job. Now we are up and…read morerunning again with no hickups! The price for repair was very fair. Michael is pleasant and helpful. Most of all, he knows what he's doing! Will definately call him when another problem arises.

Oh my gosh!!! We people here in Sparks are so LUCKY to have these people to help us…read more I allowed a severe security breach to happen...smack myself on the head. I thought I was so much better than this. (:-( I checked Yelp reviews and chose very well coming here. They have a reasonable rate, they offer rush service at a reasonable rate and they are all soooo helpful! And so very kind to me. I prefer text to phone and they made that happen for me. When I picked up my computer Jean even helped me change my computers password and fixed my login so it is exactly what I wanted. She even helped me download my most important program so I'm up and running when I get home. If I have any future problems THESE ARE MY PEOPLE! Jay checked me in...so great. Nat the owner helped over the phone. Thomas helped also. They are a great TEAM. I feel so safe dealing with a company who has been in business HERE for DECADES! They offer a reasonably priced protection that alerts them if I have a security problem. I think it sounds great after what I've just gone through. I'm in my 70's and I'm not totally computer illiterate...most of the time...but sooo much has changed in the decades since I started with DOS...(:-) I feel like from now on if I have an issue I can come here and pay their help rate and not have to fight with my computer ever again. They also seem to have quite a bit for sale in addition to service. This is a TRUE FULL SERVICE COMPUTER CENTER. Come here first so you can see what a REAL Computer Shop looks like. If you find this review useful please VOTE!

I absolutely recommend this business…read more The Service Requested was to have an obscure tech device get a format and reload of its oem software. While that was unable to be accomplished due to the complexity of the device, I still feel this company excelled in providing high quality customer support. If I had to quantify a rating for 5 stars, here is my rationale 1st. Communication, the owner of the spent time corresponding through text messaging to drill down on the problem and come up with a viable solution 2nd. Professional, he knew what he was doing, and while the device could not be repaired, he provided options and alternatives to try to work to the desired outcome. 3rd. Courtesy, after explaining my situation and desire for the repair, the owner was nothing but courteous and respectful. Even going beyond to be helpful in a capacity to help me achieve my goal. 4th. Integrity. Called it like he saw it, didn't take money for something that may or may not have been completed. Was honest about his ability and what I could hope to achieve. 5th. Business storefront availability. Clean, easy to find, approachable and courteous staff. These are my reasons for awarding five stars even for not having completed a transaction. I use them in the future for any other tech issues that arise. Thank you PC Service Center

They're the best! Have taken in my laptops multiple times and they quickly diagnose the problem,…read moreare great with communication and are very reasonably priced. Would not go anywhere else!

Brought my son's computer in because it was basically unusable due to him downloading a ton of…read moredifferent gaming things that brought viruses, malware.... what have you. Paid the $100 to get it looked at and fixed. I picked it up and they said they did a bunch of stuff and that it was all good to go. Brought it home and my son said it's still the same way it was. Couldn't game on it or anything. A family member looked at it, did some things to it, and now it works like it's brand new. Total waste of money and I wouldn't come here again. Their customer service skills were lacking as well.

What do you get when you combine compassion, technical expertise, and pride for the community you…read moreserve? You get Mr. Chris Mayhew. From supporting local businesses or the everyday user, he is your resource for anything to do with your technology and website needs. I personally can't recommend anyone better.

From the owner: SimpleTech provides Apple® support, training and monitoring services for the Reno-Tahoe community…read more Best of all, we come to you! Our mission is simple - provide the best Apple support services in the Reno-Tahoe area by empowering our clients to get more out of their Apple technology. We know that when your Mac decides that it needs to take a break, the last thing you want to do is just give it to anyone. With 10+ years Apple support experience, we have the tools to support your needs by taking the time to listen, respond quickly and professionally, and ensure you are getting the optimal performance and satisfaction with your Apple experience.  Don't hesitate! Contact us today to get setup, get trained, and stay running.

Have to give a big thank you to Dan who was very professional and did a excellent job putting in a…read morenew operating system for my father in laws computer. Both Dan & Alex deserves huge kudos for spending extra time with him. Both were patient, kind and went well beyond the call of duty- even helping him with his TV remote on top of the computer tech visit. Highly recommend this business. Great value & attention to detail. Our experience was outstanding. Thanks again guys!

The computer guy is a great company! Alex did a great job recovering information that had been…read morelost due to dropping my laptop. Top notch customer service , very friendly and knowledgeable.

Over the past 12 years or so I've had the pleasure of working with Credo on many computer related…read moreissues. Items like bringing my computer back to life (many times), transferring data from and old computer to my new one, or the most critical of all .... getting my iTunes back up and running. Many, many thanks to Eric, Michelle, and the whole Credo team. Great people to work with.

The team at Credo recently upgraded my Windows10 computer saving me time and money. The original…read morehard drive was showing signs of age and the general consensus of the on-line support community was to transition to Windows11 with the purchase a new computer. "Do I purchase a new car simply because the tires are worn?" is my perspective. The level of communication demonstrated by Noah and Cerita was unexpected and refreshing for this first-time customer. I explained what I expected needed attention and received a couple of solid pricing options given the age of the equipment and my general computing needs. Not all of the replacement parts were available at one time, so the team was able to stage the repair such that I had a working system in my possession while waiting for the final item to arrive. I am confident that my friends and family would receive a similar positive experience and therefore would recommend the Credo Technology team with 5 stars.

Great tech support, had an issue with my router that was quickly resolved and I was given the…read moresupport I needed when my Windows 10 needed a full reflash. Will use again and recommend.

Prior to coming here, we called this location multiple times. They didn't pick up, so we came to…read morethe location. Upon arrival, we entered the store, and my friends were turned down immediately. The employees did not even look at her phone and told her they couldn't do anything. The phone was typing by itself and no one bothered to even look at the phone. Horrible business strategy.