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    Prosperity Moving

    1.0 (35 reviews)
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    China

    PLEASE MAKE SURE TO READ THIS BEFORE YOU EVEN THINK ABOUT HIRING PROSPERITY MOVING COMPANY. They don't even deserve a 1 star. My brother and I called around and decided to go with Almighty to move my moms house items from California to Iowa They told us they only go with the best movers. Well that's not the case in our move. It turned out to be a bait and switch. We were given one quote from Almighty and when the movers came they double the price. Telling us the quote we were given for the cubic feet would only handle my mom's boxes not her furniture. Even tho I gave Almighty the dimensions and added extra boxes. When they started packing they stacked the dishes on top of each other with nothing in between, trinkets next to each other with just wrapped paper around them. My brother and I both told them packing the items like this they would be broken. They came back with a smart response. We pack like this all the time and up until now we haven't broken anything. The head person asked my brother if he wanted to make a bet double or nothing that if they didn't break our items he would pay them double the quote and if they did break the items we wouldn't owe anything. My brother should have taken him up on it. Well with that being said when we got to Iowa and and they unloaded the truck first my dad bookcase was broken that he made. The boxes we started open had so many items broken. China by Rosenthal my dad purchased for my mom back in 1954 from Germany was like someone took a hammer to it. As you can see in the photos. The pictures tell it all!!! If you want your items to get to your place in one piece don't hire this company to move you!!!!

    DO NOT use Prosperity. It was such an awful experience. They lied about arrival times, were a day late, didn't bring a large enough truck, destroyed three pieces of furniture, scratching many others since they were not wrapped properly, broke securely wrapped items packed in the middle of boxes. They literally must have thrown boxes and furniture. WE had to go buy plastic wrap and a dispenser because they didn't bring enough to wrap even one dresser. One guy had an ankle monitor, one young woman did next to nothing. Those two worthless. The lead guy had to call a fourth person who knew what he was doing and they had to start over, emptying the half-filled truck. Arrival, confirmed Sunday afternoon, was to be Monday at 9:30 am; they arrived Tuesday at 2:00 pm, finally left at 8:30 pm. We had all boxes and almost all furniture lined up in the garage. They only had to move two dressers, three beds, and a sofa the house. We were nice, tipped them, fed them, only to find they treated our possessions with no care whatsoever. More than a year after an approved, settled claim we're still waiting for our whopping $90 check despite multiple emails and calls.

    Cracked TV screen
    Anna H.

    This is more of a warning than a review. This is not a moving company. These are a few individuals who hire other individuals to transport goods across state lines. There is no accountability and no professionalism. Like everyone else on here, they stole from me by over charging my move by over 100 cu ft. I had to leave furniture behind because I could not afford the quote they gave me on moving day. When the things finally arrived at my new apartment from CA to PA, it was in a U-Haul that was a 100 cu ft smaller than what I was charged for and did not account for the furniture left behind. The truck driver refused to let me look into the truck to see my things. Like most others on here, they did not deliver all of my things, they destroyed a very expensive television. I have tried to get my money back for the overcharge as I have evidence of the size of the truck they delivered my goods in. The reason I have it is because the people who showed up at my apartment were not movers, they were a truck driver and two young men he hired off Craig's List. Thankfully the young men they hired (who were not movers but two kids trying to start a small business) gave me their card. They gave me the receipt for the truck they rented. The truck driver who had my things and refused to let me see in the truck was very high on some sort of speed. He kept trying to find ways to get more money out of me. I was lucky that there were two parking attendants around the corner that I could ask the legality of double parking, he chased after me because he clearly did not want me talking to any sort of legal authority. Those two saved me from him trying to charge me for parking the truck over 100 ft from my front door. I should also say that I did not hire this company. I went through a broker who I thought was a mover. That company is just as corrupt as this one. That is a separate issue I am dealing with. They are called EnRoute and located in Florida. They have cost me thousands of dollars and 100s of hours of stress and misery. My move was in July and now in Sept I am still trying to get my money back. It is difficult because not only is this "company" located across country from me, but their actual headquarters are in Georgia. The brokers, EnRoute, are in Florida. The move was from California and now I am in Pennsylvania. I ask that if you have had issues with this company to please message me. As its victims we are located across the country and can do more together than we can alone. I don't think anyone hires them directly, so no one is going to come here to leave a review who was not defrauded by a broker and this company. I will be reporting them to the AG in Georgia and California, the broker in Florida and will go through all other channels to try and stop their fraud. Please contact me if you would like to work together.

    Cynthia G.

    I moved my 90 y/o mother with this moving company. She went through a broker out of Florida called New Leaf. I was warned about doing business with brokers but she decided to go with them. When you use a broker they really have no idea of what the final $$ cost will be as they are not able to access what is actually being moved other than a brief description. My mom went with them because the price was decent. Buyer beware. The day of the move they showed up at her storage unit and were going to charge her double of what she'd already paid to the broker. When you need to move there is no time to deal with this so they have you. The foreman of the move threatened twice not to do the move during all this - he told his guys to stop packing while we were trying to decide what we could do. My mom's goods were then taken to another location and unloaded until they could get a truck that was going to where my mom's move was. So her goods went through another packing. Finally when the goods were scheduled to arrive two guys showed up at 9:00 pm and unloaded the truck until after 1:00 pm. Another thing is that you can't pay with a certified check or money order. You have to give them cash. Once we started unpacking we were astounded to see so much damage. Broken lamps, glass broken out of hutches, nics on furniture and her piano was destroyed. My mom didn't take out extra insurance unfortunately. This now led to filing a claim with a third party carrier they use. I went online and completed the lengthy form which asks for value of items and photos of the damage. It took me 4 hours to complete. I sent it in and they acknowledged receipt. A follow-up email told me I failed to include a scanned copy of the moving contract (they'd already been provided with the movers contract number prior to my starting this process). I went to scan it to them but they wanted me to start the process all over again to include it! I made several attempts to contact someone but they obviously don't speak English well and they gave me the run around. They make it extremely difficult so they don't have to pay out anything for all the damage they cause!! Please do yourself a favor and don't go near this fraudulent moving company.

    Broken TV
    Erin K.

    This company is the worst moving company . We had a move from one state to another and thought we hired good movers based on a nice customer service rep . We were wrong. The day they came to pick up our items they called and moved the pick up time up 3 hours. Then when they showed up all (3) guys seemed to lazily pack things up. They claimed they needed to use more space in the moving truck and charged us more. We were then promised/lied to about when our items would be arriving in our new home. My husband had booked flights to meet the truck a week after they picked our items up. Well they once again moved the delivery date up so that we could not physically get there in time to meet the truck. My husband arrived 2 days later to our brand new house to find they had chipped the paint on the door. Unpacks our TV that was lazily packed with one small sheet of bubble wrap and stuffed to the brim with other items that scratched and damaged the tv. DO NOT USE THIS COMPANY!!

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    2 years ago

    They suck. Horrible experience. Don't ever use them. If I could give lower than 1 star I would.

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    S&J Storage of Elk Grove

    S&J Storage of Elk Grove

    (5 reviews)

    I would give these guys a minus 5 Stars if I could. Don't waste your time or your money…read more On April 29 I reserved a space for my trailer for a month. I reserved a 35' gravel space for $175.00 per month. When I arrived to drop it off I was directed all the way around and to a small gravel lot near a bunch of trees. I was assigned space G78. The space was covered with tree limbs that had to be moved before I attempted to back my trailer into the space. Myself and the gentleman from S&J moved the limbs and he headed back to the office. There was a trailer on one side and a massive RV on the other. I attempted a few times but decided rather than risk damaging my property or someone else's I would tell the gentleman who assigned me the space I wasn't going to be able to fit my trailer. He agreed the huge RV was parked at an angle and wasn't offering me enough room. He was looking for another space to assign me. He was on the phone for about 30 minutes and it was close to an hour before he assigned me G66. I was able to park my trailer and left it for a month. The gentleman I was dealing with told me he would credit me back the $25.00 Setup Fee I was charged when I reserved online. I received a confirmation their system telling me I had a -&25.00 balance on my account as a result of the credit. I picked up my trailer on May 29. There was still the $25.00 credit there until I sent an email and asked about it. The person who responded to my email changed the details in the account and removed the $25.00 credit. He told me: "We accommodated you - it is not our policy to give credit just because the guy next to the spot we assigned blocked your spot We immediately gave you another spot - who did you talk to - as no one other than the owner can give credit authorization - and this is not a situation where we credit you" Just don't bother! You can find a suitable storage facility that won't tell you one thing and then take it back. It's not about the $25.00. It's about a company who simply doesn't give a crap about the people who chose to patronize them. I was given a credit. After a month you took it away and removed it from my account.

    Helpful staff. Rented a trailer from here probably 7-8 times over the last few years and it's…read morequick, convenient and easy to do with a reservation. And it's very affordable too. Great value for what they provide.

    Trojan Storage of Elk Grove

    Trojan Storage of Elk Grove

    (27 reviews)

    I absolutely love Trojan storage. I know it might be crazy loving a storage facility, but I love…read moreit. Since my first contact over the phone with them, they have been nothing but professional and courteous. Even when I am just stopping by my unit, they always smile and wave and ask how you're doing. The customer service is on point. On top of that, this is the most affordable and competitively priced facilities in the Elk Grove area. I don't know what they have going on now, but when I signed up they had a special going for $160 a month for a year. It goes up after that to be a little more comparable with other facilities, but for an entire year at least you can have the best price around and even after the year the price is about the same as everywhere else. If you are looking for something more short term you really have to come here, but even of you're looking do something long term, you won't be losing money and the service is worth it. The units are really clean, the grounds are very well maintained and clean, and the staff is just really great. I would highly recommend Trojan Storage. I was just at my unit today and it made me want to leave a review because it just makes me feel all warm and fuzzy inside.

    Shopping around online for a climate controlled storage unit, I came across Trojan Storage. They…read morehad the size storage unit I wanted available and a great promotion for getting the first two month's rent 50% off. Only drawback is I had to buy a different kind of lock for their storage controlled units. But, its literally tamper proof and I feel my belongings are safe. The air conditioning is managed well and I feel my unit doesn't exceed 80°. The premises are kept very clean. Gated with many cameras. Great for the price and location. Jessica at the front desk is amazing at what she does. Professional, courteous and answered all my questions. Customer service at its finest. If you're looking for storage in Elk Grove, I highly recommend Trojan.

    StorQuest Self Storage

    StorQuest Self Storage

    (22 reviews)

    Updated to say that the manager called me this morning screaming about this review wanting to know…read morewhy and then proceeded to defend my abusive ex husband. This place is so unprofessional they take zero responsibility please do not waate your money. She didn't call to apologize she called to scream about the honest review I left I have screen shots and a recorded call. I'll be releasing them to socials They don't contact you until the bill is due after multiple promises claiming I'd be "contacted by the manager" she calls me once in 30 days and then I get some generic email saying that my stuff had been moved. While waiting on them to return my call and claims that they would call me back once they figured out how to do their job. My abusive ex husband put me in this situation violating 3 different ca civil codes and instead of assisting me or working with me as their potential new client since my property was left there without my permission they decided to maximize their profits. After weeks of being promised that I would get a call from the allegedly "one manager who would know how to go about this" and them not returning my calls and refusing to communicate with me I get an email. I've been given the run around and idk why because my communications with them have only been professional so far yet they still decided to screw me over. This place is a scam and they'll do anything for money. Renting out over priced units and then lying to customers. Every interaction was documented. I'm not okay because they took things from me that I had managed to hold onto for the last 30 years despite all the moves things that can't be replaced and were put there without my permission I can't actually access. I was told I'd be able to access my items but their lack of communication has made that literally impossible as I am 800 miles away. They knew that 30 days ago when we made first contact. That I had no tangible way of getting my property out of there quickly but they chose violence against a girl who is literally just trying to survive. The reason there are laws protecting victims of DV who try to leave is because they often leave their things behind when fleeing. I was unable to safely get my stuff and it wasn't a priority when I left. My safety was. So without my permission it was moved into a storage unit here at this location and then I was promised to be called and emailed for 4 weeks straight where the staff here led me on to believe I'd be getting a call by someone competent enough to transfer to my name so I could either take over that bill or come get my things. Neither one happened because they don't communicate. And they lie. So if you support that kind of deceptive and predatory behavior come on down they'd love to screw you over too

    Stop doing unethical things. How is it legal to double the rent overnight we literally were only…read moreusing the company temporarily for a couple months and they changed our rent from 170 to 364.

    Prosperity Moving - movers - Updated May 2026

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