Bought 2012 VW Eos here, entire process was quick and easy. Treated with friendly professionalism…read moreby everyone. Pleasant experience and great vehicle. I would recommend this dealer without hesitation. May not have been local to my home but was worth the drive to get great service!

From the owner: New England Motors has been a family owned and operated business for over 20 years. Our mission is…read moreto offer great quality cars at a great price with exceptional customer service. Every vehicle is completely safety checked by our fully equipped and certified service department.

I'll start by saying I have purchased 13 Hyundai's in the past. 3 of them are from Hyundai Mcgovern…read moreRt2. I was very happy with the salesman for the last 2 cars. I had an issue come up that got escalated to the general manager Andy. The salesperson and the sales manager all said they could help me. Then when I didn't get a reply, I found out the sales manager I had been speaking to (Jose)_ was out so Brian another sales manager referred me to Andy. Then everything went south. He was rude unprofessional and said he didn't care what I was told by the sales managers before that he was the general manager and wouldn't help me. I brought the same problem to McGovern in Brockton and a sales manager there gave me the information I needed was very helpful and had the problem solved in a few minutes. I will not be buying any more cars from this dealership. I called the VP of sales Zack and emailed him with no response.

I made an appointment at the beginning of the month for an oil change and an inspection. They…read morecouldn't get me in until the 28th. Ok. They're busy. But when I arrived at my appointment, they said they no longer do inspections. Now I have to find a place last minute or face a fine. Stay away from this place if you care about service, quality, or integrity

After two weeks of looking for a car and being harassed by pushy sales people, it was a relief…read moretalking to Mike and Rob. They took the time to get to know me and once we settled on the car we wanted and the price, everything else was smooth sailing. They took care of all the paper work and even took some time to get the car serviced (even subtle details like changing the batteries in the key fobs) and washed. But what impressed me the most was that they decided to have the brakes serviced before I went and picked it up because they were getting worn (they likely would have lasted me 5-10 thousand miles). A lesser dealer would have just swept that under the rug. The car had been great ever since and really was a great deal. If you're looking for a car i would start your search here, if I had, I wouldn't have to keep blocking calls from all these pushy sales people.

Robert and Mike are awesome to work with and all around good guys! I was in need of a solid used…read morecar ASAP and they delivered! Quick deal, no hassles and good prices. Car had a small, unknown issue after purchase and they worked with me to make it right. Will definitely buy my next cart here too! Thank you RC Motors!

The WORST business I've ever done! Sold a LEMON! Didn't pass inspection, and Rey Mateo refused to…read moretake it back per the law, and his warranty. Lawsuit filed! #LemonDealer

I have always been happy with Mazda service here, but today they really went out of their way to…read morehelp me. I could not be happier with them.

Tried to buy a new car here. Made an appointment with someone only to find out he's not in sales…read moreand was at the Mazda dealership next door. After waiting around test drove a couple vehicles and wasn't impressed. Returned later as I decided I would settle for a Subaru because although it didn't excite me it does come with all wheel drive standard. The salesman was very dishonest. He quoted me a price thousands over the figures from TrueCar and similar websites, then lied and said those sites don't include shipping fees. They do. Told me you can't lock in a price if you order a car not on the lot. You can at any other dealership. Made claims about "all new vehicles these days" that weren't true, like they don't come with spare tires and they all have huge display screens. Said okay, we can't agree on a price, but if you have any sales in the future, like Ford has employee pricing, let me know. He was very offended and said, "We don't bribe people to buy our cars." Sales are common in all industries. The next day he called me to say, "You know, the car comes with a full tank of gas." Every car comes with a full tank of gas. My experience might have been better with a different salesperson, don't know.

If you live in Central Massachusetts you should stop by New England Motors of Leominster. It is a…read moreoutstanding place to have your vehicles serviced. The people there are friendly, professional and knowledgeable. On several occasions I have dropped in to have my vehicles looked at and they have usually been able to work on any repairs the same day. For scheduled appointments they can offer a loaner vehicle. At each visit they do a thorough inspection of your vehicle and let you know of any issues that might pose a problem, "down the road", along with a detailed repair estimate. They have always been done on time and within the estimated cost for repairs. I am very happy with the service they provide and will remain a loyal, repeat customer.

A few months ago I came to New England Motors to see what they had to offer and found a 2007 Subaru…read moreLegacy. The car was in great condition just like every other car I looked at before that. I ended up purchasing the car and was happy with the whole process. It was quick and painless and the service provided from Steve was awesome. The car was completely safety inspected and I had a warranty with them for anything that happened. After about 2 months an O2 sensor went on the car and I knew I wasn't under warranty. I called Steve asking him what could be done and if he knew a good mechanic. He told me to bring it to his mechanic and he would take care of everything. I brought the car down the next day and was able to pick it up the same day. I am completely satisfied with my purchase and thought the least I could give back was a review. I highly recommend buying a car from these guys. Thanks Steve!!

I wanted to share how much I appreciated salesperson Daniel Gauthier recently. He has a wonderful…read morepositive attitude and made me feel valued and supported throughout the entire lease process for my new 2026 Hyundai Tucson Hybrid. This is my third lease, and Daniel made it by far the easiest. He was professional, patient, and truly took the time to ensure all my questions were answered without any pressure. If you're looking for a seamless experience and a team that actually cares about your needs, I highly recommend asking for Daniel!"

Something happened at McGover Service in Leominster for the worse. I call and visit them and no one…read morecan tell me if the check engins light diagnostics have been performed on my car. Since December 26, 2025. I understand being short staffed and the closings surrounding Christmas and New Year holidays but today is January 4, 2026 and no one at McGovern can even tell me if the diagnostic test have been done in nine days?

They sell lemons and cars that break down in under two years. Definitely targeting the poor with…read morepoor credit

Ben was great he found me the most beautiful Toyota Tundra for a super price and absolutely…read morenohassle I LOVE it and DAEWOO NORTH

Wish I could give them more stars. Can't express how good they are. Very good mechanics. Amazing…read morefriendly people that are very honest. Recommend them Highly

Had a geat experience here for our first repair. Oil change, brakes, repaired a rust spot and…read moreinspection sticker. Straightforward, honest and go out of their way to be helpful at at least $800 less than others. Can't really ask for more than that.

When I decided to buy a second Toyota, I remembered all the hassles I went through at area Toyota…read moredealerships. So I decided to start out with one that was new to me - Koch Rt 2 Toyota - and I'm so glad I did. My experience there was hassle-free and laid-back, and the process throughout was transparent. Yianni was wonderful to work with - not pushy in the least, he was friendly but respectful, listened closely, and followed my lead in everything. He explained everything clearly, and carefully helped me think through my choices. I knew the price he offered me was fair because I'd done my research, so I easily accepted it. This dealership was just such a pleasure to work with. In addition to Yianni, insurance and finance folks Starling and Anthony were also very pleasant to interact with, and again no pressure from anyone. I did not feel compelled to jump through hoops here as I had elsewhere. Yianni has even continued to be helpful and generous with his time post-sale. He showed me in person how to disable some unwanted features on my new car. And if I have a question, I know I can just shoot him an email and get a quick reply. So I cannot recommend Yianni and this dealership too highly, they are terrific!

I've never been so insulted…read more I recently tried to purchase a used Prius from Koch Rt 2 Toyota, and everything was fine until it came time to work with the finance team. I had not really haggled on the price and just negotiated $750 more on my trade-in. I was a pretty easy mark. They were definitely making money on the deal, and I didn't really even care. They had the car with the options I wanted, and it was really low mileage. I was happy, and they were happy. Win-win, or so I thought. I was even paying with a cashier's check. Super easy, but then I had to deal with the finance team. I start signing every document until we get to the one that says that I must waive my right to sue them if something is wrong, and instead submit to binding arbitration. I questioned it and said I don't think I can sign this. I was buying a used car that had an open recall that did not yet have a fix. The previous owner had the car for only 8 months before selling it. Did the previous owner think it had a problem? I have no way of knowing. Then, Koch had replaced the lift gate (it's a hatchback) for damage that was not reported to CarFax... some sort of accident the previous owner had. All of these things together said to me that I was taking some amount of risk to buy this car. Why would I sign away my right to sue if there is a problem? I pointed this out, and the junior finance manager brought in a more senior finance manager, Anthony. Anthony started off by saying all dealerships require an arbitration agreement now. I don't know if this is true, but I have many cars and have never signed one. He told me that this was a relatively new thing. He told me it was due to changes in the law, saying "Look, this is right out of Massachusetts law." I asked what law? And I asked him to show me. He went to the computer and clicked around for a couple of minutes, and eventually said he couldn't find it. Then he said, "well, it's just for our protection." And "most finance companies require this now." I reminded him that I was paying in cash and not financing. Then he said, "It just like how at Dunkin, they print on their cups that coffee is hot and you can't sue them if you spill it on yourself." I said,"that's not true. I am not signing away my rights at Dunkin." They have a warning, just like you have all those disclaimers that I signed. Then he started with "What are you afraid of? Are you planning to sue us?" I told him that I was afraid that I was buying a used car with an open, currently unfixable recall, that recently had an unreported accident that required them to replace the lift gate, which was sold to them by someone who had only had the car for 8 months. I was taking all the risk. I was giving them over 30k, had signed every disclosure they had, but was unwilling to sign over my rights if the car was a lemon. He responded that arbitration does not affect the lemon law. So I googled it right there in front of him. Arbitration absolutely limits the lemon law. It restricts what can be considered reasonable remediation, keeps everything confidential and out of public hearings, and is almost always better for the company than the consumer. That's when he started repeating multiple times, "What are you afraid of? Are you planning to sue us?" As he was standing there in front of me. Each time getting a little closer and turning his head a little as he stared through me. He was such a condescending bully. I have never been so insulted. I have never sued anyone. By the 5th time he said it, I asked to undo the deal and give me my car back. I will never go back to Koch Rt 2 Toyota ever again. I'm not sure how I feel about arbitration, and maybe I would have signed it, but I am not spending that much money for someone to be so incredibly rude, bullying, and trying to gas light me with his obvious and checkable lies. What are you afraid of Tony? Are you planning to defraud me? What are you afraid of Tony? Are you planning to defraud me? What are you afraid of Tony? Are you planning to defraud me? No, I guess that's not rude at all. This is how you lose business.