The last review I wrote was taken down 10 minutes after I put it on their website. The couch I…read morebought is cheezy. The company that puts things together said there was a"design flaw.". There is no frame, only a front and back board. The front board is bowed out so when the couch was put together it fell off the lip it was designed to sit on. I went down to the floor when I sat on it with the cushion. My credit card company thinks I should have my money back. I wish I had checked into their reputation, it isn't good. If you decide to buy something from them don't be stupid (like I was) and pay for it right away.

Never, Never, Never, Never, Never, use Bed Bath and Beyond I…read morepurchased 4 chairs from them 6 weeks ago. Two chairs were delivered and they were wrong, the quantity was off because the chairs were sold as sets of two with each box containing 1 chair and I only received 2 boxes. The chairs were wrong so I called the customer service and mentioned the incorrect chair fabric and quantity, I sent pictures of the chairs and in the boxes, and sent them to verify everything. The representative verified the incorrect amount and had concerns that any additional chairs would also have the wrong fabric as well and promised she would check into it and call me back. Instead I received four pick-up shipping labels ( remember I only have 2 boxes). I called back and verified that they do not have the correct chairs and requested 2 shipping labels so I could drop them off at UPS, which I did. Ok this should be the end of the story, but know that's the beginning, I need to shorten the next month of hell with customer service to this. Remember they sent me the pick-up slips, it just happens that I ordered the correct chairs from amazon and they never arrived, after many phone calls and investigations I found that FedEx picked up the chairs right after Amazon dropped them off. Ok it gets worse, I can see through tracking that the chairs are in a warehouse in LA however numerous phone calls and emails with customer service over three weeks were required for them to recognize that and an additional week for a contact number so I can dive 1 hour away to get them. When I contacted the warehouse they had already sold one of the chairs to someone else. BBB says its Amazons Problem and thats were I'm at now.

Me, my husband and Coco our Samoyed loves going to AT HOME! We usually visit this place because we…read moreneeded a nice place to stroll after having lunch or dinner near by. It also makes a great PITSTOP... SERVICE: 10/10 Everyone we have encountered at this store is really nice! They all love our dog "Coco" A friendly staff said our dog can make people smile! I think most dogs do. They are so adorable and best pet companion in lieu of a kid... SELECTIONS: 10/10 I love everything from their RUGS to picture frames! They have a great selection of POTS & PLANTERS!!! Also, a great selection of pictures, frames, CLOCKS, beds for pets, patio furniture, fake flowers, snacks and more! VALUE: Most items are priced on the high side. But, there are certain items that are good deals and go on sale. You just have to do a little scavenging for good deals!!! LOVE HOW PEACEFUL & QUIET IT IS!!! AT HOME makes you feel AT HOME!!!!!

Every time we shop at At Home in Temecula the store is nicely stocked, displayed and clean with…read moreexcellent customer service and staff especially June the manager, Rebecca who is in charge of the store displays among other things and Daniel one of the customer service associates. Great prices and products at this location.

My friend told me about this place so my husband and I decided to check it out. We were looking for…read moreLVP to change out our 7 year old carpet. We did our research on colors and when we arrived there were so many of choices! We narrowed it down and found someone who could help us. The staff made sure we purchased everything needed along with the LVP. We were purchasing enough for more than 2,000 square feet so it took us 3 trips to pick it all up. It was great that we were given that option. Since we saw that we'd do a few more projects in the future we decided to open a card and get the promotional discount for doing so. We let the staff member know we were both educators and she was super helpful. We felt the value we paid for what we purchased was spot on. While we were waiting for our items to be brought around back to the loading zone we looked around for our future home projects. The loading staff was awesome. They made sure to load everything for us quickly and made sure they stacked it safely into our SUV each trip we took to pick up all of our items. We will for sure return when we're ready for our next project. Definitely recommend!

They have an amazing selection so much so that I wish I hadn't come here lol…read more There is too much to choose from and everything is beautiful. The employees were super helpful and I will absolutely be back because now I have too many ideas in my head so thanks for that.... (j/k)

This review is for the cooking class not the store. I booked for the dim sum cooking class which…read moreincluded pork bao buns, crab Rangoon and porcupine meatballs. I was extremely disappointed we didn't actually cook anything. Everyone was very nice but my expectations for a $100 + cooking class per person were not met considering we didn't cook anything. I was handed a packet with all the recipes for the food we were "making". The first recipe was the crab rangoon except all we did was stuff the wonton wrappers and actually put it together. Same with the bao buns. At no point were the porcupine meatballs even a thing. They were made prior, mentioned, and put on our plates. Everything was made in advance. So I paid to fill wonton wrappers and get printed out recipes I could find online. Also, we weren't even going to get to stuff the bao buns. They were going to have a group of people do each thing - 1 to stuff the buns and the other crab Rangoon except I said I wanted to do the buns too so everyone got to do a couple. Honestly the food was bland except for the bao buns. I won't be using their recipes. Truely disappointed and feel like I was swindled out of money. They should be more forthcoming about what this "cooking class" entails. It's not actually cooking.

Stumbled across this place & I literally gasped. It is truly a kitchen fantasy! They have a wide…read moreselection of literally everything and anything you can think of cooking/baking related. It can be a bit overwhelming with all the stuff everywhere, but it's pretty organized. I love that this is a mom & pop shop, I'm happy to support them. They offer cooking classes for children & adults.

Although the products are pricey in store, I find the quality is good. First time coming to this…read morelocation, I usually buy online. Terrible customer service. I was shopping with my mom which has a walker, no courtesy at all while in line for check out. Moved us all like cattle , no please, start the line this way, or suggest kindly to move. One worker, said "NO, this isn't going to work at all" move. Too busy trying to move customers around the store to let anyone feel like they matter at all. Couldn't stand by one table to try the products, to decide which new ones were worth it. Definitely they do not have a policy in place for disabled people.

Came in for a visit to use some rewards/coupons and surprisingly the employees on the opening shift…read morewere all super friendly and helpful. Actually smiling and answering questions instead of ignoring you or running in the opposite direction. Whom ever you all had working on 05/19 Monday morning, I wish all your employees across the board also lead by their example of outstanding customer service!

Mark in Murrieta is awesome! Always goes above and beyond to make sure my questions are answered!read more

Was reading yelp reviews and it was talking about the professionalism at Arizona tile and they…read morespeak the truth when they talk about unprofessionalism here. They didn't give us any time to explain what we wanted or how we wanted it done. They just brought us to the back and left us there without asking us for more explanation on what we really wanted. We walked in with our baby and the slabs they left us to look at were out in the sun and only towards the end did one of the fork lift guys tell us there was umbrellas that we could use for shade. We just felt like we were inconveniencing them by being in the store. Would not recommend this location. Go some where else that treats customers with more care

Upon entering was greeted and I asked for advice on entryway items. She left to ring someone up and…read moresaid another associate would come help me. I was patient and looking around while I heard the original saying over her intercom that I was still waiting.... I left the store because they had me waiting too long for help. Purchased items elsewhere.

We like our new Pottery Barn rug/pad. The white glove…read moreservice was the 1-star part of this experience. The white glove delivery/install experience by WIlliams-Sonoma/Hipolito Seattle, WA with Ryder Service was not worth the cost charged. My son and daughter will be here today to help me install the rug/pad correctly. We were considering addition purchase but will not use Pottery Barn for a new couch and rug if we have to go through the delivery Install service. Had I known, I would have put it in my SUV and installed them myself. The rug/pad were not aligned or centered. Pad was showing on one end, and they had no clue that we had purchased a pad with our new rug. I don't blame the delivery/install team as much as their supervise support in not preparing them with the information and training to meet the white glove service as it was sold by the Pottery Barn salesclerk.

Our furniture expert today was Bobby. He was friendly and professional, giving us space to just…read morewalk around and browse without feeling pressured. We ended up purchasing a nice dining room set and again, Bobby was super nice and helpful and efficient, just an all around nice guy! Would highly recommend. Also we got a nice table for a great price!

As with the warranty this is also BS. Reached out, sent pictures of my crappy couch all ripped up…read moreand nothing from Jerome's lol. DONT BUY ANYTHING FROM THIS PLACE. Ikeas particle board crap is 100x better

Stephanie deserves a 10 star review! The only reason I haven't given a full review is because I…read morehave not had my situation from the other location resolved yet. But I would not be doing business or even considering getting another mattress from sit and sleep if it was not for Stephanie and the customer service manager that reached out to me after speaking with the manager at the Laguna Hills location. Stephanie was straightforward and intensive as well as fully capable of understanding what I was looking for and provided me with exactly what I was looking for inside the store! Having looked for a bad previously and at the other location was not fun. I didn't feel that I was being listened to when it came to the firmness And it was basically left to just sit on different beds rather than being shown exactly which one. I equate this to the original sales person assuming that I could not purchase not knowing how much money I made annually. Sorry but obviously considering the amount of commission and the amount of the purchase that I made with a different sales person that same week, I am sure the original sales person learned a lesson that day. However I was not aware of the issues with the mattresses that they do not have any longer and was looking for the replacement and that is when Stephanie stepped in. I did not have a great experience with the manager at the Laguna Hills location and so I decided to take my business somewhere closer to home And go through the Marietta location. I'm glad that I did that and came across Stephanie! I am hopeful that between her helping me find the bed that I was looking for within 20 minutes max just from listening to me and knowing her product! That and Waiting for the customer service agent to get back to me to rectify my situation at the other location. I am hopeful that I will be able to do business with Stephanie and with sit and sleep in the future based upon my positive experience with Stephanie today. I hope that she gets recognized as she not only saved the possible deal but also the reputation for the entire company and experience. I truly hope that she is utilized as an opportunity to retrain the staff in Laguna Hills. Thank you so much Stephanie! I will definitely be recommending you to others and I never thought that I would recommend sit and sleep ever again. Thank you!

A late review, but not forgotten. We recently moved to the area and were starting our search to…read moreget a mattress for the guest room. Lori assisted us from start to finish. It's shows her experience in the field and outstanding customer service. Our search started that day and it ended in less than an hour. We are so happy with the purchase of the bed frame and mattress. Delivery and Installations was exceptional. Thank you Lori and staff for your great customer service.

Store is nice & clean. We especially appreciate how nice & organized it was. This made our shopping…read moreeasy breezy. We were in and out quickly!!

I want to first say that the employees I spoke with were very nice. And I understand none of this…read moreis their fault. Needohs are very popular right now, and the Target app showed that this location had plenty in stock. I first came in around 9 AM, about an hour after opening, and asked an employee about them. She told me they were still unloading the truck. I came back around noon, and the same employee told me the toy department employee still needed to unload the boxes. I came back again around 4 PM and spoke with a different employee, who told me that yes, they were in stock, but they were still on pallets in the back of the store. He explained that because they are in such "high demand," they don't specifically look for them. He said to come back tomorrow. Honestly, that makes very little sense. If an item is in extremely high demand, wouldn't you want to get it onto the sales floor so customers can actually purchase it and the store can make more sales? I understand that trucks need to be unloaded and employees have a lot to do, but having an item listed as "in stock" on the Target app when it has apparently been sitting on pallets in the back all day is really frustrating for customers who are making multiple trips to the store specifically looking for it. Management should really address this and make sure high-demand items that are showing as in stock are actually being stocked on the sales floor. Or the target app needs to list them as unavailable.