Couldn't find the porcelain green shower tile I was looking for. Vidal went out of his way before…read moreclose to pull the remaining stock out of the storage area so that I could get the tile in time. Amazing help! Thank you

We were greeted upon arrival. The staff are professional and courteous. Very helpful. Everyone…read moreasked if we needed help, and one young lady walked around with us for over 10 minutes!!!

Wow!! Prices were excellent-- better than Home Depot, Lowes, Dolphin, and every other place that I…read morewent to while searching for flooring for my new home. It's a family run business, and they really did treat me like family. Ask for Barbara, she is very helpful and personable. The final product was beautiful and the installation was superb. Very professional installers. Bottom line: I would recommend them to anyone in search of new flooring.

Would not recommend. Terrible customer service. Not honest about what they sell or say that they…read morewill do. They tell you one thing and then sell you something else. Prices are OK, but I found a place that is as cheap for better quality material. PLEASE READ ENTIRELY. My wife and designer wanted LVP flooring only (we needed waterproof flooring because of pets) and dealt with Barbara. They picked out a color and the price was good (we even got a cash discount). We purchased in March 2025 and they knew we were not starting the remodel until August and agreed to hold the 2 pallets of flooring. A few weeks later we were told that we had to take the flooring because they were moving locations and wouldn't have storage space. We were able to pick it up and store it. She also told us that she thought that it came with a backing/barrier, but it did not. She was going to sell us the backing separately "at cost'" but our GC told us he would take care of it. We came to find out that LVP usually (if not always had a backing for quality installation and that laminate often does not. When we finally got to the install (we had our own GC and installers) they told us it was not waterproof, but water-resistant, and was not LVP, but was laminate. My designer spoke with Barbara who told us that what we received was waterproof, even though it says different "Water Resistant" on the boxes. She refused to take them back (even with a 35% restocking fee) and told us she didn't even sell LVP. We found an amazing flooring site that was able to come to the house, provide samples, give pricing, and produced amazing waterproof LVP for about the same price as the laminate. *******Only because of the poor service and terrible customer care, if you want the contact information for a much better flooring store, leave a review and I will post something on this site.

I was very pleased with picking my countertops here at MSI. Quincy educated me on the differences…read moreof the different stones, natural and others.

Great Selection of tiles, pavers, well stocked for large surface projects…read more Fast delivery. good prices

The Delray location on site salesperson/manager. Very rude and deceptive. Went there to replace my…read moredog ruined wall to wall carpet in one of the bedroom. No competitive quote just let me spend a couple thousand on a 12x15 space. Bad attitude but still picked out a Karastan that was in stock. Went by today after I called to pick up the sample swatch to make sure it matched my hall wood flooring. Mr. Floor Salesperson told me to come by to pick it up but when I got there he couldn't remember which carpet I picked and then informed me it's not in stock anymore and I should pick another. This is three days ago that it was in and ready to be installed inside two weeks. I told him I'm not interested in another carpet so he handed me the measurements of the room said good bye and then muttered "Yich" under his breath to me and I turned and said "Exactly" Made an unnecessary trip to be treated in such a demeaning manner. Terrible attitude so Ill spend my $1700 elsewhere. Dad and son are charming on TV but failed in this hire

After spending all day looking for tile for our shower we found what we were looking for. We went…read moreto floor and decor and other places looking for tile. We walked into Capitol Carpet and Tile and Gabriel helped us. He was extremely helpful could not ask for better assistance. Even when we had to order more tile and had to cancel the order for we didn't need it Gabriel was wonderful. We will go back to them when we need to tile the other bathroom. great business

Avi in Fort Lauderdale is the guy to see! Knows the products and is amazingly helpful!read more

Javi in the Oakland Park shop is an awesome dude and great advisor! He laid out options and helped…read moreus decide our picks for a carpet. Great service, great price!

I purchased floors from them in Oct 2023 and eight months later, the floors buckling over and…read morelifting.. they claimed they installed properly but if this was the case my floors would look like new. Totally unsatisfied with their service and contractor... they are quick to take your money but not to rectify the flooring to satisfy the customer

Caveat emptor…read more I waited a long time to update my review because I wanted to be honest without any anger or sour grapes behind the review. This is the worst place to do business with. They utilize subcontractors to do the installation that honestly sucks. If you ever decide to purchase from this place and have them install, do not, and I repeat, do not allow Daniel to do the installation. I went through 4 installers before I had minor satisfaction. Because of all the BS I had with sales, and it was a lot, they hired a man named Jason to handle my problem after numerous conversations and a few threats of exposure if they didn't fix the problem. Jason was pretty much on the ball and helpful, but the one big sticking point I have, he lied to me. I forbid Daniel to enter my home again to do work, and he sent him back out. Daniel called my flooring a piece of s***t (after spending 10k) which is why they were having difficulty installing it. He also walked around secretly taping my conversation with him when he checked on the job his people did. He broke furniture of mine, damaged the wall, left gaps by the walls and other areas, left an exposed nail on the floor, which my fiancé busted open her toe. His people also blocked a public area creating a safety hazard and many many more issues, including not cleaning up after themselves. I posted some photos of Daniels's work. I got fined by my association because of his carelessness. The entire project lasted about 4-5 months. I was promised it would be completed by Thanksgiving, then Xmas, and it was nothing but lip service. The sales process was one of mistake after mistake after mistake with bait and switch tactics used, promise never fulfilled and oop's this isn't part of the installation. Common sense says, if you buy a floor for the entire house and want them to install it, it's a complete installation. I had to pay extra for the stairs because it wasn't a floor? However, I originally bought enough material to cover the stairs. I also wanted the stairs one way, and I was sold something else. In the end, Jason did most of what he said he would do, he's also working under Corp constraints, and I was told I would get a certain amount of cash for the damages and fines, etc., but I was cut short by a few hundred. He did bend over backwards trying to make things right. If you decide to purchase here, make sure you get the installation guarantee or you'll be SOL Dealing with LL was a nightmare, no ethics or customer service, and people hide when you try to call them, and I would rather pay double elsewhere vs. dealing with this group again

they talk a big game, stand behind a long reputation but deliver zero quality or expertise. High…read moreprice compared to other Closet companies. better off hiring a luxury millwork company for what they charge to do a true custom build. I am throwing away the 5 closets and the pantry California Closets installed 2for over $35k and finishing our project with a different contractor. To be fair, our project is large and we have several other built-ins plus the primary closets at a cost per foot much lower then CC. We had planned to use CC for everything, now I would not used them for shelves in the garage.

Terrible, terrible, terrible!! Do not get your closets through here. They rush you when you order…read morein person. Then installers are sub par, so bad you would think they picked em up from Home Depot on the way to your house bad. I spent $13,000 on 3 little kids closets. I used CA closets in Cali and they did a fabulous job! But this franchise is garbage. They caulked all their mistakes drill holes, didn't level the back panel so the shelving is all wonky, my upgraded dovetailed drawers don't close properly and flip up if you touch them. Just complete sloppy, sub par work. When I told the rep, she had the repair team come two weeks later, just to caulk the mistakes even more! Texted again they didn't fix the issues and my disappointment in quality and service. She said the owner and manager were notified. Crickets. Texted again two weeks later, sending more pictures. She said, "we were waiting for these and service was notified." 4 days later, NOTHING. Save yourself some money and a headache. These closets aren't walk in and costed me double of what I ordered in CA. All those sales reps care about is their commission.

Update as soon as the owner of Floors To Go his name is Kenny, heard about this problem that I had…read morewhen I Put my floor in about my electrical work he took over so fast he sent over the best of the best electrician. I mean I couldn't believe how fast they worked together the man knew what he was doing. He was in and out in no time, but with the best work clean neat polite did his work very professional knew exactly what he had to do. I couldn't believe my eyes how fast they did this within two weeks of getting everybody together taking the molding off and putting the electrical work in and everything just perfect when I tell you perfect and I appreciate so much that he took this so seriously and very polite talking to me and made it my way all the way through, Everything so easy? I can't say enough about them. They were all wonderful very good. Workers did everything great and I'm very pleased, but I want to thank Kenny personally that he kept to his Word about every little thing he said he would do .he went above and beyond.I would go back to him and recommend them anytime.it's really wonderful. He's a new owner of two years and he had no idea about what happened with me so he took all the responsibility and did everything just right. I'm very pleased. Thank you for reading my problem and thank you Kenny for the bottom of my heart. You really were a gentleman all the way through and a man of your word. you don't see that anymore even if you had a contract, he couldn't do any more for me so sincere and apologetic, and he didn't even own the store at the time, but he kept his word to keep his name clean, which is very rare God bless you, Kenny,..

FTG is our go to for ALL our flooring, bathroom and kitchen design. The service was spectacular -…read morequality always the best! The knowledge and ease of the entire process is priceless. ​