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    Capitol Carpet & Tile

    3.5 (14 reviews)
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    Services - Capitol Carpet & Tile

    Carpet installation

    Floor installation

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    6 months ago

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    Lou M.

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    2 years ago

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    Marlene S.

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    5 years ago

    I regret working with them. They tried to reconcile by giving me some money back but doesn't fix the poor quality job.

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    Lou M.

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    5 years ago

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    Lou M.

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    4 years ago

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    7 years ago

    Professional place to get flooring. Staff is great. The company they use for instillation is wonderful!

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    4 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    Giant Carpet & Flooring

    Giant Carpet & Flooring

    4.9
    (27 reviews)

    I just recently purchased a home and I wanted carpets for the 3 bedrooms. My fiance and I were…read moreshopping around for weeks to find a good company to do it. We looked into Empire but saw the reviews. All 1 star reviews. Yuck! Then we looked into Capitol Carpet & Tile and their reviews were all over the place and when we got quotes they were definitely on the higher side. Not that I would mind as long as it was done right with good quality carpet. Due to the fact their reviews were way too inconsistent, I decided to reach out to Ali at Giant Carpet & Flooring after seeing all the praise he has gotten on Yelp. After everything was all said and done, I know why he has such great reviews. I have nothing but great things to say. I am just so blown away about the whole experience from start to finish. When you call the company number, Ali (the owner) always answers. You text the number, Ali answers. He was so organized, professional, and got back to us in more than a timely manner when he promises he will call back. He answers you almost immediately via text and I have called him almost a half dozen times (if not more) throughout the process and I have never had to leave him a message. He always answers! LMAO I have never seen anything like it. His crew arrived exactly when he said they would. He said he does partake in the installation but I guess he didn't that specific day. It was on a Saturday. However, the installers still did an amazing job. The process was so damn smooth it was almost too smooth I thought LOL. I know we say nobody is perfect in life but I have never done a transaction with anything that was costly and tedious, be this smooth. Everything came out the way it was suppose to and how we wanted. Giant Carpet is professional, gets the job done right, organized, and extremely competitive if not better than most in terms of price in the area. My father-in-law said he paid way more than we did for his carpets in his 2 bedroom home and he emphasized how great of a price we got and how much better quality the carpet is compared to his. I could keep going on and on about how great this company is and how awesome the experience was but I wont ramble. Just listen to me. Bottom line: If you want carpets and flooring done, CALL THEM!! You will not be disappointed by any means. Ali, thank you so much for your services and your professionalism. I will 100% pass your name around if anyone I know needs flooring done.

    I had a great experience with Giant Carpet and Flooring. They did an excellent job with laminate…read moreinstallation and wood flooring installation, and everything was handled professionally from start to finish. They have a showroom in Boca Raton with a wide variety of flooring options, which made the process easy. The team was punctual, detailed, and easy to work with. They serve Boca Raton, Delray Beach, Boynton Beach, and all of Palm Beach County, and I highly recommend them if you're looking for a reliable flooring contractor.

    Capitol Carpet & Tile

    Capitol Carpet & Tile

    3.5
    (49 reviews)

    For context, I rate businesses and products on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. I purchased LVP flooring from this company to replace laminate flooring that was damaged after a roofing project went wrong at our HOA condo. Since I live out of state, coordination was especially important, and the entire process was handled very smoothly. We were able to take advantage of a sale and placed a deposit for the order. Communication was clear and consistent, and scheduling installation was easy. The only unexpected issue was that the cement subfloor had not been properly leveled when the previous laminate floor was installed. It required a significant amount of leveling concrete, which added $2,865 to the project. To their credit, the possibility of this additional expense was clearly explained well before installation. I hoped for the best, but it simply didn't work out in my favor. This was not the fault of the company or the installers. We were told installation would take four days, but the crew completed the job in just two. The three installers were professional, friendly, and extremely efficient. They kept the work area tidy, managed materials and debris responsibly, and handled moving heavy furniture without issue. The finished floor looks beautiful and the quality of the installation is excellent. I am very pleased with the results and with how smoothly everything came together, especially while coordinating repairs from out of state after the water damage. I would absolutely consider using them again for future flooring needs. Easy 5 stars.

    This is the 2nd part of my previous review. I said I would write how things went with the process…read morefrom start to finish of the removal of two rooms of carpet and installation of laminate flooring. Well, I ordered a floor based on color and quality. When I went back to the store the very next day to order, my salesperson, Barbie, who was highly recommended to me, was away on a vacation so the other rep helped me and took the order. I was required to put down half the $ but if I paid with a credit card, there would be an additional 4% charge. I decided to pay extra just to have recourse in case there was a problem. You never know what could happen and it's worth the peace of mind. Barbie had said it would take 7-10 days for it to come in and the installer would call to arrange a date to do the job. Well 2 weeks went by and no phone call. I went into the store to check. They said it came in. Barbie again was not there. The next day the installer called and we arranged installation on Monday, June 16 and the installer would call me that morning before 10 am to say what time they would be there. I wasn't happy about that because I thought they should call at least the night before so I could plan my day. But they called about 9 am and came at about 10. Jonathan and his Spanish speaking helper started to work, carefully removing my furniture and assessing my floors. Of course the floors needed to be leveled which meant they had to pour cement. I was aware of an extra cost if that should happen. This added more time to the job because it takes 24 hours to dry. The next day was basically a lost day because it had to dry and some areas needed more time. The 3rd day they started at 8:30 am. I was out doing errands but my husband was there in the house. At 10:15 I get a call that the laminate product was defective and they couldn't get it to connect correctly. I had to pick another product. I was beside myself because this would cause a major delay if what I picked wasn't in stock. And my house was in chaos with furniture out of place - my BR - and clothes out of my closets. The good news was I picked the other choice I had at the beginning of the process and it was available in stock at the warehouse. What a relief! The guys returned the bad product and brought back the new one and worked hard to complete the job in my master bedroom. They did an excellent job and put back all my furniture all in one piece. The other room was going to get done the next day. Backing up a bit, Barbie was never there for me during this whole time. She left the company and I was left out to dry. If I didn't follow up myself, I'm sure I'd still be waiting to get that original phone call. Also, because of the stress, I asked for a discount but the manager, Alan said "no" to me. What should have happened, was as soon as they knew Barbie was leaving, they should have distributed her clients to other reps. Alan said he'd leave the new paperwork for me to pick up today (my printer was disconnected because of the job). When I went in this morning to get it, he never left it for me and it was a major inconvenience for the other salesman to attend to me. Part of the paperwork numbers were incorrect. He didn't care about helping me so I stormed out of there. Before I even got home, Johnathan, the installer texted me to say that the job was completely done and he sent me a picture. When I got home, I paid him the amount that it was supposed to be according to my records. It's rare that things go completely smooth these days and I am prepared for that. The good news is there was a silver lining. The job was done on time and it is beautiful. I'm very happy but I'm not so sure I would recommend Capital Carpet again.

    Capitol Carpet & Tile - flooring - Updated July 2026

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