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Cleveland, OH

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The Vinyl Groove Records

The Vinyl Groove Records

(23 reviews)

$$$$

Old Brooklyn

I have bought records here, bought equipment, and have had high end gear serviced here. Never once…read morean issue. Dave is as solid as they come. He stands by his products, he turns around his service repairs quickly and he knows his stuff. Amazing used selection of vinyl, and some great new stuff too. I can't walk out of here without a giant stack of wax. The back area of the store has fully refurbished audio equipment where you can find some great deals. All serviced by Dave himself. I have purchased at least 3 turntables from that back wall, and felt comfortable handing them off to someone else after I upgraded again. I had a Nikko receiver serviced most recently. It had some issues but this is the receiver my old man used to listen to the ball games on when I was a kid growing up. It's not some top of the line tube amp, but for me this was about the memories of that old blue light receivers warm glow and that crackle and pop of the vinyl. I got to listen to the Tribe in the playoffs on that thing this year, they unfortunately lost to the damn Yankees, just like my pop would have done back in the 70's when that Nikko was new out of the box. Except the Indians sucked in the 70's, but the receiver regardless of Indians wins and losses is the real winner. What I am trying to say is Vinyl Groove is the best in the area for servicing vintage audio equipment. Nikko to McIntosh every piece of equipment matters to someone and Dave is the best in the area to bring back old audio equipment and old memories.

Would definitely not recommend ordering from them. I placed…read morean order in July that contained 3 pre orders and one in stock record. I received all 3 of my preorders in September but never received the 4th album. I emailed about the missing record on Sept 21st. I received a response the same day that claimed it would ship out soon. I reached out again Oct 13th because I still hadn't received it or gotten any update on my order. I did receive a response the next day telling me that the title had actually been delayed and they would let me know when they received the new release date. The issue with that is the missing item was released in 2022. It wasn't a pre order. I responded saying that and never heard anything back. I reached out again on Oct 18th and finally just asked for a refund. No response. It took me commenting on every post of theirs to finally actually receive a refund today, Oct 23rd. I'm assuming there was a mix up and the record I purchased was accidentally sold. I get it, things happen. While not ideal, if they had communicated and been transparent about what happened and just issued me a refund I would've understood. Instead I was given the runaround and then just completely ignored. Then they responded to my review calling me childish- even though the only reason I was ever refunded finally was bc I started commenting on social media. I tried going through the proper channels via email and was ignored ‍

uBreakiFix by Asurion

uBreakiFix by Asurion

(16 reviews)

Nothing I thought more frustrating then dropping my phone off a ladder and shattering the screen…read more Found these guys and they repaired my Pixel super quickly and at a reasonable price! A few months later, my phone stopped charging and I took it there and they cleaned out for free and fixed it. I definitely recommend them for mobile phone repair. The owner is friendly and gives honest advice, quality repairs, and good prices!

If I could give less than one star I would. Had the worse discrimination issue at the worse time…read moreat this store. My husband, who is black and (I am a white woman) went and dropped off my phone early this morning for a cracked screen. Tonight we went to pick it up and he was told my phone was sent to the Stow store to be fixed because they could not fix it. The reason he went in to pick get it, was because I broke my foot today and he did not want me walking on it and he was the one that dropped it off. He proceeded to come out to the truck and get me and when I, "the white woman" walked back into the store, all of sudden my phone was there and fixed, within 2 seconds. They literally lied to my husband about the phone. No apology, no explanation, no nothing. This is why a lot of unnecessary racism crimes happen. My husband was very highly frustrated and upset, felt disgraces, discriminated, everything!!! He did not want me walking on my injured foot and then got lied to for no reason! Something should be done about this employee. The other employee, we believe John G, helped us and gave us the phone without issue. You could tell he was embarrassed about what happened... but still no apology or anything. Just said, I'll talk to him. Something more needed done to stop this type of discrimination!!!!!!!!!!!!!!!!!

ProShow Sound - hifi - Updated October 2026

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