I have bought records here, bought equipment, and have had high end gear serviced here. Never once…read morean issue. Dave is as solid as they come. He stands by his products, he turns around his service repairs quickly and he knows his stuff. Amazing used selection of vinyl, and some great new stuff too. I can't walk out of here without a giant stack of wax. The back area of the store has fully refurbished audio equipment where you can find some great deals. All serviced by Dave himself. I have purchased at least 3 turntables from that back wall, and felt comfortable handing them off to someone else after I upgraded again. I had a Nikko receiver serviced most recently. It had some issues but this is the receiver my old man used to listen to the ball games on when I was a kid growing up. It's not some top of the line tube amp, but for me this was about the memories of that old blue light receivers warm glow and that crackle and pop of the vinyl. I got to listen to the Tribe in the playoffs on that thing this year, they unfortunately lost to the damn Yankees, just like my pop would have done back in the 70's when that Nikko was new out of the box. Except the Indians sucked in the 70's, but the receiver regardless of Indians wins and losses is the real winner. What I am trying to say is Vinyl Groove is the best in the area for servicing vintage audio equipment. Nikko to McIntosh every piece of equipment matters to someone and Dave is the best in the area to bring back old audio equipment and old memories.

Would definitely not recommend ordering from them. I placed…read morean order in July that contained 3 pre orders and one in stock record. I received all 3 of my preorders in September but never received the 4th album. I emailed about the missing record on Sept 21st. I received a response the same day that claimed it would ship out soon. I reached out again Oct 13th because I still hadn't received it or gotten any update on my order. I did receive a response the next day telling me that the title had actually been delayed and they would let me know when they received the new release date. The issue with that is the missing item was released in 2022. It wasn't a pre order. I responded saying that and never heard anything back. I reached out again on Oct 18th and finally just asked for a refund. No response. It took me commenting on every post of theirs to finally actually receive a refund today, Oct 23rd. I'm assuming there was a mix up and the record I purchased was accidentally sold. I get it, things happen. While not ideal, if they had communicated and been transparent about what happened and just issued me a refund I would've understood. Instead I was given the runaround and then just completely ignored. Then they responded to my review calling me childish- even though the only reason I was ever refunded finally was bc I started commenting on social media. I tried going through the proper channels via email and was ignored ‍

Everything. They are very knowledgeable on audiofile equipment and pleasant to deal with.read more

I took a long-dead amp and pre-amp to Sam's to see if they could bring them back to life. The…read morepre-amp came back to life like a champ, the amp didn't. They had my gear for about 2 weeks, called and let me know the situation. I appreciated the honesty about the amp - that the labor and parts would be worth more than the amp. The pre-amp was an inexpensive fix, and it's been working great. Lots of eye candy in the store. Very dangerous.

This is the first audiophile shop I've been able to find in Cleveland. Good selections from Focal…read moreand Paradigm are present, with some Arcam, Pioneer and Yamaha. I was seriously astounded by how good the Focal Beryllium tweeters could sound. Unreal. Friendly knowledgeable service. When I get my next pair of loudspeakers, this is where I'm heading...

Fantastic place, I've owned McIntosh components for years. Dick and the others are very helpful and…read moreknowledgeable, reminds me of Audio Craft and Mr Doolittle!! Great place, great sounds!!

We hired Mike's team at EQ Technologies twice for some work at our home and they did a great job…read moreboth times! The first time was a small job to run HDMI and CAT5 to the area above our living room fireplace where the TV is mounted. I always prefer hardwired over wireless (as you should). They had to run the HDMI through the wall and outside the house below the vinyl siding so Mike made sure to use outdoor, low temperature rated cable. We haven't had any issues in the almost 2 years since the install. They also adjusted the positioning of our TV mount because the previous house owner had it mounted way too high. Recently we hired Mike and his team again to install a 7.2.4 home theater in our basement. I bought a lot of the components myself and for the items I didn't buy, Mike was able to price match or beat the pricing I was quoted from online dealers I found from AVSforum! It's nice to get the best pricing possible especially in this economy. Retail pricing is just too much! Mike and his lead installer worked for 3 days in total. Day 1 was for prewiring speaker wire, and HDMI, and the RCA subwoofer cables and wall plates were completed on day 2 and they started cutting out the drywall for the in wall speakers. I volunteered to help out where I could to keep things on track and in line with the original estimate cost. Mounting the screen was the most time consuming part but it came out great in the end. The projector was mounted and the image adjusted and lens shift dialed in by Mike and team. They also adjusted the speaker levels on the AVR and programmed my remote. After I installed my subwoofers, everything sounded and looked amazing! I did have one issue with an amplifier not working, but that was quickly addressed after I dropped it off at the shop to be tested. It was sent back and Greg, the office manager got a replacement on order quickly. Be sure to give EQ Technologies a call for all your TV, home theater, security and smart home needs! They're very reasonable with pricing compared to their competition and their service is top notch. Support a local small business!

the salesman was very knowledgeable and professional and took time to help me figure out the right…read moreset up for my home... the installers showed up on time and were very neat and professional... they brought with them everything they needed to get the job done quickly and professionally plus they left no mess to clean up

Audio Craft (at least the Westlake store I used to frequent, before they closed) is/was a living…read moretestament to a great, recently bygone era of full sized, full range 'high end' audiophile stereo systems back when dynamic range and superior sonics ruled the day! A day and age when recording and mastering was done with such care and perfection that the music sounded breathtaking and palpable! Today, so much music sounds overdriven, flat, and compressed (Google 'the loudness wars' to read on the subject). Such an utter shame, really. So many younger people now listen to their music via small, compromised PC speakers or cheap iPOD ear buds or headphones. They don't know what they're missing! I get a kick out of my nieces and nephews' incredulous responses when I play an LP, SACD or HDCD on my McIntosh, Magnepan, or Legacy Audio full-range floorstanding speakers (using tubed preamps and line buffers)! And I quote, "HOLY SHIT Uncle George... I had no idea music could sound this incredible!!!". Uh, yes, and the sad thing is that a whole generation from here on in is getting largely shortchanged...

RECOMMENDED I just…read morewent in the other day for the first time and I was blown away! Their selection is amazing and it is soooo specifically divided up into genre it's fantastic. The owner is extremely knowledgeable and can make recommendations that are spot. On. They are both very nice and extremely helpful, they are by no means music snobs who make you feel like an idiot lol! Make sure to check out the jazz room!!

Hands down the greatest record store I've ever been to. The owners are so nice and helpful and you…read morecan tell they put a lot of time and effort into making the store the best possible, Their selection is heavily curated with every selection you think of. They have all types of media music and for a great price too. They also do something I've never seen a record store do before that really makes them stand out compared to other stores. THEY CLEAN AND CHECK ALL THEIR USED RECORDS. You can tell the owners truly care about not only their records but their customers and music as a whole. I will definitely be returning in the near future.

An elderly friend of mine had a very expensive audio system installed in her new home. There are 6…read morespeaker zones. The power amp only supports 4 zones. He wired 2 of them in parallel. Overload situation. One channel in the amp is blown. The unit shuts itself off frequently. Before that, he added an expensive cooling fan, which did nothing. One of the speakers never worked properly. He won't return calls, so we gave up on him. This was 2 years ago and now I feel that reporting this is the correct thing to do.

From the owner: Audio/Video Specialty Retailer, Home Theater, Home Theater Installation, Wired and wireless…read moremulti-room music/video solutions, and video surveillance . Central Vacuum sales and Installation as well. Loud speakers, Wireless Sound Systems, Outdoor TV's, Projectors.

These guys did a full sound system for my truck and I couldn't be happier. Clean quality work with…read moreamazing sound. They also stand behind their work when I had a problem just past my warranty. They will definitely do all my vehicles going forward.

Roger and team found the right solution to upgrade my theater surround sound system with sonance in…read morewall speakers. Ordered them on a Monday afternoon and the install team got it all done on Wednesday. I thought I might have been able to do this myself. After watching the three pros mount the TV on the wall after installing two gang boxes and clean up all the wires, I was blown away. The final step was optimization of the sound and pumping up the rear surrounds which were always a bit light based on the factory settings. They also made the most of my cable universal remote and renamed the HDMI inputs so it is much more user friendly. The wall paint match on the speaker screens completed on the same day was the icing on the cake!

Chris is just a great tech and a musician himself honest go there you will be happy you didread more

Ignore the odd reviews here. This place is exceptionally good. I had an EVENTIDE 949 "fixed" by a…read moretech in Ohio and the unit barely worked. Beamish fixed it quickly and for a very fair price. Communication was excellent. If only most places operated this well.