I dropped off my expensive, 4-year old, Dell All-In-One desktop that kept crashing. Even though…read morethe company specializes in laptops, they had no problem taking my computer in and repairing it. The repair was quick, and efficient. Importantly, the price was right! Dany, the owner of the business, is friendly, very knowledgeable, and quite helpful. He's a real pro, and I have no intention of taking any of my computer equipment anywhere else for repair. Certified Laptop Repair is the best!

The staff and there was friendly and nice and kind very informative and layman terms and the prices…read morewas these enough and not very costly will return again a happy customer.

Fixed cracked screen. Quick turn around. Charged exactly…read morequoted price. Will return for more service if needed.

Useless for Data Recovery. Had my 4T drive for 3 full days and recovered nothing. DO NOT USE!read more

I have used this firm on two occasions and they are: 1)…read moreExtremely competent & professional 2) Fast performing 3) Reasonably priced 4) Courteous If needed, I will use them again!

I called the Computer Repair Doctor shop and inquired about installing Windows 11 on my laptop. It…read moreturned out that it was incompatible, but since it had an SSD hard drive, the shop agreed to install it anyway and quoted a price. The price, however, went up a couple of weeks later, and I decided to pass and just buy a compatible laptop on eBay for the same amount of money. Still, I can recommend this shop.

I needed a simple fix today - a stuck key on laptop - but needed it asap. I called them and they…read moremade sure they would have someone there when I arrived to take care of it. I got there late and they still took care of it without making me wait. It works great now. I got a good general impression of the tech and the place in a short conversation about some techie things. I will make a point of using them when I next need computer service, even though they are a little further than others available to me.

From the owner: Let Our Expert Team Diagnose and Resolve Your PC, Laptop, Tablet, or Phone Issues! Call or Visit Us…read moreToday For a Free Consultation!

Refuse to take my inquiries. AI answering service filters out my calls. I have to travel from far…read moreside of town to determine if parts are available there.

I can't get the Bluetooth on the Linux machine I bought from Computer Surplus Outlet to work. After…read morethe first set of speakers I purchased wouldn't connect (though the salesperson at Best Buy had assured me the speakers would be compatible with Linux), the guy at Computer Surplus who sold me the computer told me to bring em in, along with the computer, and he got them to work by adding an adapter dongle. Worked fine after I brought the system home - for about five minutes. The second time I played a music file a volume surge about broke my eardrums, and also destroyed the speakers I'd purchased. Thinking the problem might have been faulty speakers, I returned them and exchanged them for another set of speakers, same make and model. Same thing happened again. Lucky for me Best Buy has a good return policy. Unlike the owner of Computer Surplus Outlet. As I was packing up the second set of speakers, I looked at the box for the adapter dongle the owner had given me, and noticed it said 'compatible with Windows 10'. I didn't see anything about compatibility with Linux, on the box. Which I understand doesn't mean it's not. But I'm willing to bet it's not. I also tried connecting a portable speaker I'd had for a few months, that's always connected seamlessly via Bluetooth with my phone. Wouldn't work with the computer, though. Dude wanted to give me store credit but after five days of dealing with the nonsense I told him if he wasn't gonna give me a refund I was gonna call the bank and file a claim for fraudulent charge. I doubt that'll amount to anything, as he DID have the return policy posted. I don't think it was posted very prominently, though. And I notice I'm not the first person to be unaware of the return policy until I saw it on the receipt. Which was, of course, post purchase. Stay away from this place.

GreenTech is awesome! My repair was done correctly and well ahead of schedule. Jason is…read moreprofessional, courteous and respectful, as a older customer that is important. I can honestly say I will bring all my future computer repairs to GreenTech. Keep up the great work!

From the owner: Computer repair by a certified expert in the Cleveland area. Over 15 years of experience and A+…read moreCertified to work on all laptops and desktops. Flat rate Pricing no per hour charges or hidden fees. Accepting Cash or all major credit cards. No Checks are accepted. Fast turn around on repairs. Usually within 1-2 days repairs are completed. Best prices for computer services in town.

PC Fix me has never let me down! Marty is always helpful and available!…read more Highly recommended.

Too hard to get anything happening with limited hours. Tried to get to the shop on a day they were…read morelisted as open but they decided to close early. Maybe someone else will have better luck.

Joe saved the day for me. My new laptop stopped working randomly one morning. When it wouldn't…read morerespond to the charging cord or anything, I figured I was in for a doozy. I purchased the laptop from Best Buy and added insurance but my only option with them was to have Best Buy take my machine and ship it to their service center, to be returned to me in 6-8 weeks. Yeah um, as a consultant, that's hardly an option. Joe had me up and running within a few hours and even provided a loaner so I could in the meantime. Happy to support a local business and grateful the process was smooth. Hoping I don't need to return for anymore tech assistance but won't hesitate to do so. Note that Joe only accepts cash so you'll want to factor that in.

Extremely rude, gave me the wrong product, refused to fix it. Made me pay and shooed me out of the…read morestore. Go anywhere else but here.

I have bought records here, bought equipment, and have had high end gear serviced here. Never once…read morean issue. Dave is as solid as they come. He stands by his products, he turns around his service repairs quickly and he knows his stuff. Amazing used selection of vinyl, and some great new stuff too. I can't walk out of here without a giant stack of wax. The back area of the store has fully refurbished audio equipment where you can find some great deals. All serviced by Dave himself. I have purchased at least 3 turntables from that back wall, and felt comfortable handing them off to someone else after I upgraded again. I had a Nikko receiver serviced most recently. It had some issues but this is the receiver my old man used to listen to the ball games on when I was a kid growing up. It's not some top of the line tube amp, but for me this was about the memories of that old blue light receivers warm glow and that crackle and pop of the vinyl. I got to listen to the Tribe in the playoffs on that thing this year, they unfortunately lost to the damn Yankees, just like my pop would have done back in the 70's when that Nikko was new out of the box. Except the Indians sucked in the 70's, but the receiver regardless of Indians wins and losses is the real winner. What I am trying to say is Vinyl Groove is the best in the area for servicing vintage audio equipment. Nikko to McIntosh every piece of equipment matters to someone and Dave is the best in the area to bring back old audio equipment and old memories.

Would definitely not recommend ordering from them. I placed…read morean order in July that contained 3 pre orders and one in stock record. I received all 3 of my preorders in September but never received the 4th album. I emailed about the missing record on Sept 21st. I received a response the same day that claimed it would ship out soon. I reached out again Oct 13th because I still hadn't received it or gotten any update on my order. I did receive a response the next day telling me that the title had actually been delayed and they would let me know when they received the new release date. The issue with that is the missing item was released in 2022. It wasn't a pre order. I responded saying that and never heard anything back. I reached out again on Oct 18th and finally just asked for a refund. No response. It took me commenting on every post of theirs to finally actually receive a refund today, Oct 23rd. I'm assuming there was a mix up and the record I purchased was accidentally sold. I get it, things happen. While not ideal, if they had communicated and been transparent about what happened and just issued me a refund I would've understood. Instead I was given the runaround and then just completely ignored. Then they responded to my review calling me childish- even though the only reason I was ever refunded finally was bc I started commenting on social media. I tried going through the proper channels via email and was ignored ‍