Fantastic place, I've owned McIntosh components for years. Dick and the others are very helpful and…read moreknowledgeable, reminds me of Audio Craft and Mr Doolittle!! Great place, great sounds!!

Staff very helpful. Listened to a couple of different systems. Really liked the MacIntosh vacuum…read moretube amp connnected to Paradigm 3F speakers.

the salesman was very knowledgeable and professional and took time to help me figure out the right…read moreset up for my home... the installers showed up on time and were very neat and professional... they brought with them everything they needed to get the job done quickly and professionally plus they left no mess to clean up

From the owner: Audio, Video, Smart Homes, Home Theater, Surveillance, Network, WiFi and more. Visit our showroom,…read moreor contact us for a free and honest estimate. Sales and Installation for Residential, Commercial. For over a decade, Cleveland and surrounding Northeast Ohio has depended on EQ for their tech needs. Featuring Martin Logan, KEF, Control 4, Denon, Marantz, Sonos, JBL, Samsung, LG, Sony, and more.

Audio Craft (at least the Westlake store I used to frequent, before they closed) is/was a living…read moretestament to a great, recently bygone era of full sized, full range 'high end' audiophile stereo systems back when dynamic range and superior sonics ruled the day! A day and age when recording and mastering was done with such care and perfection that the music sounded breathtaking and palpable! Today, so much music sounds overdriven, flat, and compressed (Google 'the loudness wars' to read on the subject). Such an utter shame, really. So many younger people now listen to their music via small, compromised PC speakers or cheap iPOD ear buds or headphones. They don't know what they're missing! I get a kick out of my nieces and nephews' incredulous responses when I play an LP, SACD or HDCD on my McIntosh, Magnepan, or Legacy Audio full-range floorstanding speakers (using tubed preamps and line buffers)! And I quote, "HOLY SHIT Uncle George... I had no idea music could sound this incredible!!!". Uh, yes, and the sad thing is that a whole generation from here on in is getting largely shortchanged...

An elderly friend of mine had a very expensive audio system installed in her new home. There are 6…read morespeaker zones. The power amp only supports 4 zones. He wired 2 of them in parallel. Overload situation. One channel in the amp is blown. The unit shuts itself off frequently. Before that, he added an expensive cooling fan, which did nothing. One of the speakers never worked properly. He won't return calls, so we gave up on him. This was 2 years ago and now I feel that reporting this is the correct thing to do.

From the owner: Audio/Video Specialty Retailer, Home Theater, Home Theater Installation, Wired and wireless…read moremulti-room music/video solutions, and video surveillance . Central Vacuum sales and Installation as well. Loud speakers, Wireless Sound Systems, Outdoor TV's, Projectors.

Good audio gear repair shops in the Midwest are hard to come by, and excellent ones such as this…read moreare even more rare. Im so thankful I took my gear to them instead of shipping it off to an authorized tech in NYC. They saved me several hundred dollars and did great work in a timely manner. This was on a custom hand made dj mixer from Australia with no manual to reference mind you. The variety of different gear they are able to work on is staggering. After I found their entrance it was smooth sailing. They also back their work for 30 days so you really can't go wrong. Highly recommended.

I took in an home audio amp for repair. They had it nearly 2 months. Not one time in the entire…read moretime that they had it did they ever call me to give me any information. I would call them weekly and for the first month the response was we haven't gotten to it. Ok if work is ahead of me I accept that. because of my repeated calls I was told they would move me up on the list to have the tech make a diagnostic evaluation on it which never ever happened. Then after that it was BS about having to build some "special diagnostic software" to access the ethernet port on the back of the amplifier or equipment to make an assessment. they told me they couldn't get enough information from the manufacturer or off the Internet. I could except that for a repair are you telling me place that repairs amplifiers can't even do a general diagnostic evaluation on an amplifier for god sake?? Then finally after two months I called to just tell them I wanted to come pick up my amp and take it someplace else and their response was "we are out on the road for a week with the some band but we'll see if we can find anybody to let you in to the store so you can get your amplifier." what a joke this place is. They have no business whatsoever advertising home audio equipment repair. The only thing I got for my money was excuse after excuse about why they had done nothing and a bunch of BS. They could not even provide me a guess what might be wrong with it based upon a bench evaluation by one of their techs. It is really hard to find audio equipment repair shops nowadays as everything is disposable but I can tell you this, Pro Sound certainly isn't one of them! Stay away if you need stereo repair.

I don't know what happened but I didn't get to order my speakers or get the windows tinted sad.no…read morecall back ...I don't do text or email

Brian did an awesome job and was finally able to get my stereo components connected properly. I…read moreshould note that I had had several other companies and individuals out who could not assist me with this.

Roger and team found the right solution to upgrade my theater surround sound system with sonance in…read morewall speakers. Ordered them on a Monday afternoon and the install team got it all done on Wednesday. I thought I might have been able to do this myself. After watching the three pros mount the TV on the wall after installing two gang boxes and clean up all the wires, I was blown away. The final step was optimization of the sound and pumping up the rear surrounds which were always a bit light based on the factory settings. They also made the most of my cable universal remote and renamed the HDMI inputs so it is much more user friendly. The wall paint match on the speaker screens completed on the same day was the icing on the cake!

Remote start works well but my kick panel is loose now . Just had it installed on 3/3/26 . Looks…read morelike they damaged the retainer clips . Very disappointed in there workmanship. I don't mined leaving my name R DUNN