With increasing number of outlets going offline and then a breaker that would not reset, me, my…read morewife and four kids had reached the end. After unsuccessfully finding an electrician before the holiday, I reached out to Mr. Megawatts. He came the next day, and spent hours diagnosing the complex and vexing issue, testing all breakers, outlets and chasing all leads to find the cause. He then quickly fixed the issue and brought my entire house back online. Smart, responsive, good communicator, a real problem-solver with integrity. I heartily recommend Harold to anyone.

My 100+ year old home suffered a power outage in one room. A good friend recommended Ferricci…read moreElectric, as they had done some excellent electrical work for her small business location. I rang them, was answered immediately, and Joe was able to get to my home the next morning. He was on time, very pleasant and professional. He knew that my home has ancient electrical fuse boxes, but proceeded to diagnose the problem immediately. He worked quickly and efficiently, and told me what the problem was - I'd overloaded a fuse; he very clearly explained what I needed to do to solve the problem for now. Joe did explain the difficulties of rewiring an old home, and the probable cost of all that work. He even suggested that I contact the Illuminating Company, for a much lower cost. I definitely recommend him!

If I could give a zero rating I would! I can't comment on the work, because I didn't get past the…read morehorrible customer service displayed by this company! First, when he answered the phone "Ferricci", I asked about getting wiring done for my mother's house. Not only he didn't he answer the question, he then hung up the phone!!! Very unprofessional and not worth my money! beware

Paid Terkk $149 to run a diagnostic check on my computer that would no longer recognize new printer…read moreafter working for a week. Was told there was nothing wrong with computer. Replaced new printer which computer would not recognize. Replaced printer with different brand and computer wouldn't recognize. Called printer support line and watched them online find the computer issue in systems dropdown box in less than a half hour. Printer connection was disabled. Once they enabled the issue computer immediately connected. Employee who had my computer for a couple days didn't even own that he made a mistake but tried making excuses. When I paid my bill he had an invoice that I never saw but did get a verification of pymt. When asking to see invoice he couldn't find it making excuses. After asking him to print a new receipt which stated $149 for diagnostic check confirmed I will no longer use them

Purchased a service and tech support program from a big box store, but big box forgot to provide…read moreactual service. After stating my dissatisfaction, big box advised me I should find someone local. Thankfully my search brought me to Terkk's. Shop local folks, Tony and Dave go above and beyond. Hope to have their help for years to come. Chris M.

I am very happy with the service provided by Vic. He was very professional through the entire…read moreprocess answering my questions and thoroughly explaining all of his suggestions. He mounted a TV for me along with 2 wireless cameras. The end product is exactly what I envisioned and he did a great job walking me through using my new devices.

I have worked with Vic for years and in many different capacities. From mounting televisions,…read moreinternet issues or installing entertainment systems, Vic has been great. Today, so many options are available with smart tv's and sound options that it takes a professional like Vic to make sure that you are getting the most from your purchase. Not to mention that it would take days to complete figure out what Vic can do in a few hours. Vic is always reliable, on time and at the end of installation makes sure that I am familiar with my new device and answers any questions. I highly recommend Vic for all jobs!

Don Better Audio on the east side of Cleveland, Ohio offers wonderful service for any level…read moreaudiophile / stereophile ( i.e. music nerds who want high quality studio sound for their music and are willing to pay a premium for high end sound systems that play vinyl records LPs, CDs, digital music, etc. ). High end stereo system culture can certainly be intimidating but you don't have to be an expert or understand the science of how sound is literally transferred etc. to enjoy, your ears will tell you most if you just simply listen intently. Don Better Audio has a low-key approach to serving his clients. You come over his studio on the east side of Cleveland (bring a few of your favorite records, CDs, etc.). Have an idea of what you want to acquire and spend, in terms of budget and sound quality. Don will sit with you and consult on what he can offer you and then he will actually play for you various items (speakers, record players, amps, etc) which could serve your ears and music listening needs. Once you decide on what you want, Don will invoice you and order the equipment from his suppliers. I was so new and green I asked Don to bring the equipment to my home and set it all up for me (he did bring it over and set it all up in my home in about an hour's time once all the equipment I ordered was delivered to his store). Total time from committing to buy to having it all in my home was just over 1 week. In the world of high end audio systems, dropping over 6 figures is entirely possible if money is no object. Myself, I had a somewhat humble budget and I had been saving and waiting years to finally get my high end audio starter set. The hardest part of it all was finding someone I could trust who could show me the ropes and offer me hi fi stereo equipment that fit my budget with good bang for the buck. Don Better Audio did all that for me. All in I spent some $4.5k for my new high end sounding rig ( worth every penny as I plan on enjoying this for yrs to decades). Brought my music loving Dad over to hear it, he was blown away by the separation of instruments, voices, etc. whilst listening to the music on my new rig. Great excuse to have fellow music lovers over to enjoy tunes together. BOTTOM LINE of this Yelp review is this: If you are in or near Cleveland, Ohio and want to acquire a high fidelity audio system to listen to your music well, Don Better Audio is a superb choice for your needs. Give him a call, visit his website, or simply email him. Dude knows his stuff and is very trustworthy. Thanks Don, -James Anderson

I needed an alarm installed ASAP in a small house I'm currently renovating. Power Alarm responded…read morequickly & seemed very informed about what system would be best for my particular needs. Highlight of the process was my installation technician Anthony who was timely, knowledgable, and super agreeable - especially when I asked to move the panel after he had just installed it!! Cheerful service is so refreshing (and SO rare)! Anthony walked me through installing the right app on my phone & how to operate the panel. I am well pleased!!!

Tremendous service. They not only put a great alarm system in, but there prices were very…read morecompetitive. The sales person was knowledgeable and professional. I suggest then over an local or nation alarm system company. Tom Vision Ad

Just moved to the area but installation was a breeze and the technician came out multiple times to…read moreensure everything was working correctly. Their rates are fair and came highly recommended by neighbors.

We switched to this company because our prior alarm company was unresponsive (I won't name names,…read moreeven though I really want to!). We had to send a few emails and leave a few voicemails before they would respond, and it would generally be a few weeks before they would actually have an opening. RSS has been amazing so far. The technician, Scott, who came to set things up, was so knowledgeable (uncovered a few technical issues from our prior company), pleasant, and prompt to respond to my communications. Fingers crossed that the service continues as well as it has been!

Christian was here today to install ceiling fans and replace an outlet that shorted out. He was…read morevery courteous and worked really hard. also did a great job on cleanup.. I don't want to leave Xavier out. he gave us the quote yesterday. We saved a couple hundred over the previous quote. I would highly recommend them

I can't comment on the work, but I had a very poor customer service experience with this company. I…read morecontacted them, explained what I wanted done and scheduled an appointment. I found them on a search site, and saw that there was a reasonable service fee to come out for an estimate. I had to cancel the appointment due to other work being done at the house that took longer than expected. I called recently and rescheduled the appointment. Again I explained what I wanted done, and it seemed the guy understood what I was asking. I scheduled an appointment for today at noon. I asked the price of the service call, and he told me they did not charge a service call. Okay great...I was sure I saw a small service fee initially, but no fee works too. I just received a call this morning from a guy at XH asking what I wanted done. I was confused, because I assumed professionals took notes on these things. I explained again what I wanted, and after being told in the previous conversation that they needed to come out for an estimate, today he rattled off a price of $650 without seeing anything. I was shocked, because I had a couple other estimates for less than a third of the cost, but they were booked way out, and I wanted this done soon. So I mentioned this to the guy, and he said yes you should go with that, because that's what we charge just to come out. I said, "what is your charge for coming out...the $200 I was quoted by the other guys?" There is no $200 dollar service charge listed anywhere on their website, I was told there was no service charge when I scheduled the appointment, and no electrician is charging $200 for a service call. I don't know why this guy or this company decided they didn't want my business, but clearly that was the case. He correctly expected me to say no thanks when he quoted me a price of $650. I will assume I dodged a bullet on this one.