Wouldn't fix the obvious cracked pipe unless we tore out the entire shower, then never gave us a…read morequote. Charged almost $300 and Nothing fixed.

Our kitchen drain was backing up and we tried everything we knew to fix it. We were frustrated…read morebecause nothing worked. We called Duncan Plumbing and they came out the next day. They diagnosed the problem - improper fall (which we knew). They put in all new drain lines and everything now works properly. Josh and Zach did a great job and we recommend them.

We had a leak in our basement not long before we were planning on selling and we needed it fixed…read more Checked around for well reviewed plumbers, and My Plumber stood out, so I gave them a call. They lived up to the hype - it was a perfect transaction from start to finish, both the scheduling and the service, and the fella who came out was super nice and efficient. The cost was perfectly reasonable, and given the level of service that went with it, was perfect. We've moved to another state at this point, so we won't get to call them out to help if we need it - but if you're in the Mentor area, you can't go wrong here.

Hey- just wanted to say that getting your estimate for a spigot installed outside I am absolutely…read moreappalled at your prices and I plan to pass this along to anyone and everyone I know in the Cleveland area.... Your quote was so incredibly outrageous that I decided to watch a couple of YouTube videos, go to home depot and purchase $68 dollars in material..... I successfully did the job myself for $68..... you quoted me $978 dollars... NINE HUNDRED dollars in labor?!?!?! It took me an hour. That is absolute highway robbery... I know you're a business and you gotta make a buck but Jesus Christ yall should be ashamed of yourselves.

Once again, 1-Tom Plumbing of Cleveland saved me from a plumbing disaster! Jay, who fixed my toilet…read moreabout two years ago, came back and did a great job repairing my shower and cleaning the shower drain from my 85 year old house. He was fast and professional and explained the issue clearly. Now my drain is better than when I bought the house. Thank you for coming to my rescue and keeping me from having a tub that takes 10 hours to drain after a shower!

It started when my husband attempted to replace the sprayer for the kitchen faucet. Five hours…read morelater, time to call a plumber. My only choice for the past several years has been Kevin Zilke, Plumbers Ink, which is now under the umbrella of 1-Tom Plumber. Everything I had come to expect - quality work, prompt, efficient, complete clean up, friendly and knowledgeable, with the ability to explain the process, continues with the franchise experience. We cringed at the estimate, but smiled at the value. They take pride in standing behind their work. Zach arrived on time and respected my home and pets. My situation proved a little challenging, the drop in sink didn't quite drop in, but Zach was up to the task and made the necessary adjustments with stunning results. 1-Tom Plumber will continue to be the only plumber I need to call.

I had a toilet issue and an outside faucet that when used leaked back into the basement. Both…read moreproblems were efficiently completed at a reasonable price. Very pleasant with individual and would not hesitate in calling for their services again and would highly recommend Aleen's Lake County Plumbing.

Came out the same day to look at my sewer line issue. Gave me a quote the same day, and came back…read moretwo days later to complete the job. Not an easy task as he needed to trench by our Generac generator. Very nice person and did a terrific job. Very fair price and excellent service.

* * * * * PERSONAL PROPERTY STOLEN * * * * *…read more Long story short, personal items of low monetary but immeasurable sentimental value were stolen from my home. The opportunity to return the items anonymously without repercussion was extended, but my items have not been returned. * * * * * PERSONAL PROPERTY STOLEN * * * * * The work that was completed was done well enough. They even went above and beyond to work with my existing antiquated utilities. The mess left behind was no worse than that of other tradesmen I have hired (dust, greasy fingerprints, bootprints, etc). One of the men took one of my kitchen towels and used it as a rag without asking. It was then left balled up on the floor. I didn't even bother calling to complain about this, but in retrospect...* * * * This may have been a tactic to draw my attention away from the shelf where my personal belongings were stolen from.* * * * If you hire this company, get the full names of ALL of the workers who will be in your home. Google them before letting them in. If your gut tells you not to let them in, do not let them in. Do not take your eyes off them for a second. Do not allow one worker to distract you while the other(s) are unattended. If possible, place cameras, even around items of no/low value, kids' toys, knick-knacks, etc, even if they are too high up to reach normally. If you do not have video cameras, take before pictures of any room they have access to. Do not allow them to remove trash/debris from your home. Insist that they leave any garbage bags behind and check them thoroughly before throwing them away yourself. Take inventory of your belongings immediately. Record and photograph anything odd, even if it isn't something you would usually bother complaining about. If anything has gone missing, NO MATTER HOW LOW IN VALUE, file a police report. What we cannot prove as individuals, we can prove with a paper trail. Help prevent this from happening to someone else!!! * * * * * PERSONAL PROPERTY STOLEN * * * * *

Had a extremely good experience. The technician arrived on time, quickly recognized the plumbing…read moreproblem, and defined the restore procedure really. The work turned into performed efficaciously, and the whole lot has been working properly considering. The most effective purpose I'm giving 4 stars in place of 5 is due to the fact the pricing felt a chunk excessive. Still, the exceptional and professionalism made it well worth it. Would clearly name them again for destiny plumbing needs.

WyattWorks is extremely experienced; professional; responsive and thoughtful! My 92 year old…read moremother was having a major plumbing issue inside her home that required an emergency call to WyattWorks. A call late at night I might add. Quick background on my mom. She knows everyone in Wickliffe and is universally loved! WyattWorks didn't know my mom. They just know that she needed help: after hours. Wyatt was there immediately; and in a time of COVID 19, the technician followed social distancing guidelines. He also fixed the problem with courtesy, AND, the company gave her a very generous price break because of her age. In a time of need and in a time when compassion is needed, WyattWorks plumbing perfectly did their job!

I made an appointment for a monday, they cancelled last minute due to "a large volume of…read moreemergencies" which is fine, I can be understanding so I rescheduled for thursday morning. Waited until noon and hadnt heard anything yet so I had to cancel as I am not available in the afternoon. I will be calling a different plumbing service but have now wasted a week of time getting the job done. Poor communication, poor scheduling, only talk to an AI bot that texts you. do not recommend

Drove clear to my house and looked at the problem and stated they couldn't fix it. He left. Moments…read morelater he returned and provided the name and number of the company that can repair it. That's what I call 5 star service. They will get all my business.

I needed an overhaul on my sump pump system. Other plumbers were unable to do it, but these guys…read moredid. Paul, Mike, and Gary were all very careful and efficient and even came up with a better solution than the one I had originally formulated. I cannot thank them enough.

The coupons on the website state 55 off any plumbing service bit that is not true. Je said only for…read moresewers not augering. There was a different coupon that is for sewer lines. Also isnt auguring cleaning out a drain? Oter than that guy was good but would probably look elsewhere. Dont like false advertising.

Roto-Rooter came out to look at an existing sewer issue at my house. They had come out several…read moreyears ago and told us the pipes were misaligned and needed to be replaced. They cleaned the roots out of the line in the yard and did a good job with that. My issue is their deceptive sales practices. They used a camera on the basement sewer pipe and told us that the line and the outdoor lines needed to be replaced. The quote was $30,000 for both! They did not clean the basement pipe; there was a tuft of roots they left and didn't want to touch b/c they claimed the line was broken underneath and they didn't want to damage it. Of course, I got a second quote from Formica plumbing, an honest company, which cleaned out the basement line and found nothing wrong with it aside from the normal root issues. They found the issue in the yard line to be the access junction, which the county fixed for free! So instead of having to get a 5% loan and a HUGE repair I paid less than $1000. I found out they work on commission. No thank you Roto-Rooter!

We had an emergency kitchen sink leak and could not shut the water off because the valves were…read moreimmovable. By the time I noticed the water it had spread across the kitchen floor. Edwards was one of two companies I called and only his had a real person answering the phone. Within 15 minutes the owner -who was miles away working on another job- returned my call. Within the hour they arrived and installed a new faucet and new shut off valves. I was a first time customer and found Galen Edwards incredibly patient with my questions and indulgent of my style choice when others in service businesses might have been peeved. As soon as the operator realized my emergency was serious I got a call from the owner and the help I needed. In fact, Galen changed his schedule to help us. Nobody ever has given fast and courteous service like this company. Yes, I'd recommend and will use again.

From the owner: Edwards Plumbing, Heating, & Cooling, Inc. provides high-quality services to residential and light…read morecommercial clients throughout Northeast Ohio. As a family-owned and -operated business, our clients know they can expect personal attention. As a fully licensed and experienced contractor, our clients know their job will be completed quickly, efficiently, and correctly the first time. Contact us today for more information! Sundays available for emergency service only.

I'd like to say as an out of state investor, Parsons came in clutch when the duplex I just bought…read morecame up with big plumbing issues. We needed someone to come out quick and be transparent with what needed to be done. I initially went with a different vendor that had the rudest customer service and it was such a turn off. I called and Cindy was responsive and was able to get Allen out there right away. They did great work digging up a pipe and laying out concrete in our basement floor so we can get the duplex ready for rent. I would recommend parsons as the top plumbing company for investors in the Cleveland area!

Parsons was hired and paid last summer to complete running a gas line from our pool heater to the…read moregas meter. A year later during a safety check the gas co knocked on our door and told us they were shutting off our gas for a safety issue and tampering of their equipment. After calling Parsons to explain the situation they admitted fault and sent out someone to address the issue so that gas co could come back to inspect. However, this mistake cost us $1500 in new equipment from the Gas co, which he refused to pay or even offer to , and actually told me "good luck". Poor communication skills for a business owner, zero accountability, unprofessional and unethical. Concord, OH