Registered for the weekend 2-day (11/11-12/2023). Online course was (for a newb) way too much…read moreinformation. I arrived and was not only the one woman in my group, but also the only one that had never touched a bike. As the website states the BCF1 is for " all newcomers" I was anticipating a coach that would be more focused on going steady and slowly (it's only 8 students) as opposed to continually looking to the other lot/group to see what they were doing. He also lost his cards, found them, said that this wasn't how he liked to teach but this was how TX tells him to do it, and for some reason told the group that the co-trainer was his wife as if it was necessary information.
I was pulled aside after 15 minutes of being on the bike (missing both mirrors, horn broken) because I was fidgeting too much and I hadn't pointed at the right piece when he called it out. Patience? No. He didn't want me slowing him down, because he and SOME of the other men were excited and anxious (although none of them were complaining or acting out like he was). He also said that my thick leggings and high top shoes were not appropriate, and that they needed to update the site. Again, that is there fault not mine (I'm the student, not the trainer). NOTE: The website prior to that weekend said (over the ankle shoe, not boot (now it calls out no tennis shoes).
He said it I should call the office, but I emailed and got this response (BELOW).
I cannot recommend avoiding this school at any cost if you are new to the ride. The trainer did not exhibit any empathy or patience with me, nor was he interested in how I learn. This course is fine if you know what you're doing an can ignore the poor training methodology they blame on Texas.
Dear XXXX,
I appreciate your reaching out, and I understand your concerns about the recent training session. I wanted to provide further insights into the decision made, emphasizing your safety and learning experience.
Firstly, it's crucial to note that in our Basic Riders Course (BRC), participants come from various experience levels. The BRC is designed as an entry-level course, and each student may have different self-assessments based on their unique risk offset, as learned in the online course.
However, I must highlight that wearing Converse All Stars and stretchy pants poses a safety risk during motorcycle training. Converse All Stars lack the necessary protection for your feet, and stretchy pants are unsafe in a motorcycle training environment.
During exercise one, it became apparent that you were having difficulty processing basic directions and operating the motorcycle controls, raising concerns about your understanding of fundamental information. As your frustration increased in attempting to navigate the bike's controls, it raised further safety concerns.
In light of these factors, we believe a more personalized approach would be beneficial for your safety and learning experience. While we currently do not offer one-on-one training, we recommend exploring alternative options that align with your needs.
It's essential to focus on your own progress and understanding without comparing yourself to others. Total Rider does offer an experienced course, but it is more demanding, especially for those who haven't been riding frequently at an intermediate level.
Experienced students often face difficulties in unlearning incorrect techniques or habits acquired through improper training or self-teaching. It's a reminder not to judge others' experience levels too quickly or assume that you are the only novice in the group.
Your safety remains our top priority, and if you have further questions or would like to explore alternative options, please feel free to reach out.
Best,
Operations, Total Rider
(512)522-5844 | operations@totalrider.com
https://totalrider.com/