I would highly recommend Lyons Heating n Cooling. They are great treated me n my family well. Gave…read moreus a great price on 2 different brands of furnaces Rheem and York. Josh the gentleman who came to our home gave us a good deal on ether or. Explaining the quote n details very well. We went with Rheem. The install team did a wonderful job getting my old furnace old no problem and putting in the new one. Both were very respectful and nice. I would recommend Josh coming out he is a honest trustworthy person. Lyons heating n cooling couldn't have done a better job they came within a few days aswell. Rheem is the best furnace we have ever had I recommend everyone to get a Rheem.

Lyons Heating and Cooling came to my house last year and they checked my furnance, February 24,…read more2025, I watched them check it, the technician states the furnace was in great condtion, this year I was having a problem with the thermostat, I contacted Lyons to put the new thermostat on. He asked my husband to show him the furnace, my husband walked away for about 10 minutes, when the technician came back upstairs he stated to me that the Motherboard needed to be replaced, My furnance is only 5 years old and there's no way the Motherboard should be malfunctioning. When I begin to question why the Motherboard went out in a year, the technician did not have an answer he stated I did not have to pay, My neighbor Ms. Tolbert had the same problem and she also used the Lyons who told her the Motherboard was out on her furnance also. This company technicians come out to look at your furnance and it always needs a major repair. Lyons Technicians comes out and actually damage the item you called them to repair so they can charge you more. I have a Lennox furnace that's only 5 years old. Just because I don't live in the hood don't mean I want to pay more for my services.

Sin #7 Pride! From:…read moreFralick Heating fralickandsons@gmail.com To:Gregory Ivory Sat, Mar 19 at 6:13 PM I made you aware of it from the beginning that the permit was an extra charge and you never discussed any objection to me personally. Second the thermostat that caused the problem and contention was something I asked from the beginning as far as changing or not you said you were good Davison caused these problems ive had extra cost and additional time due to problems no fault of mine which I will eat as long as invoice is paid in full sincerebates cannot be processed through consumers until contract is settled and paid for if you have grievous take it up who caused your issues in the first place we solved your issues in the quickest time possible thank you have a nice weekend Above is the poor attitude that the owner of the company (Dorian) gives His customers! Out of 6 quotes taken to replace our furnace, 4 of the companies did mention that the mandatory Building permit would be drawn. Fralick, is one of two that had not, nor did he intend to; I discovered this the morning of the installation. When the installation had been completed the unit would not produce hot air; after running for two hours, it could only warm the house to 68 degrees. Outside temp was 20 degrees that day. I called to make Him aware, have it looked at and corrected. Hours later he showed up and made a few changes to the settings on the unit and said give it some time to correct itself. My Wife and I expressed our dissatisfaction with the fact that we still have no heat, His responses were disgusting! His first reply, "This is new technology, and you may have to get use to how it works". C'mon it is a furnace; it is supposed to heat the home! Second reply, "70 degrees is not so bad". Then thirdly, to add insult to injury he say's" This is still better than the kerosene heaters that you were using". All the time being too full of pride to admit that there was a problem; one that he could not identify. He was done, He left! The next morning my Wife had me call Bob Cookingham, the representative from Blessing Heating and Cooling. He had been out and had given us a quote; this was my wife's' first choice. He took the call and said he'd be at the house in 30 minutes. He was at our door within 30 minutes and after 10 minutes He knew something was not right. It took another 20 minutes for Bob to identify that the AC was running simultaneously with the heating unit; cooling the air down to 68 degrees. He isolated the trouble to the thermostat which was likely damaged by the previous failed installation. Bob was a total class act; He never spoke badly about Fralick and Sons. He even complimented their work. Bob refused any compensation for His efforts, He recommended that we not mention His visit to Fralick and Sons nor that He isolated the problem, but only point them in the right direction. After telling Bob what was said by Dorian (the owner of Fralick and Sons), the news that someone else identified the problem that he failed to, would not likely be received well. The next evening without getting a follow-up call from Dorian or anyone from Fralick and Sons to check on how we were doing, I texted Dorian, and informed Him "It appears that the AC was running as well as the furnace. I turned off the breaker to the AC unit and now we are getting good heat". The installer came out and began to trouble shoot. He pinned it down to the thermostat. He was apologetic and said, "I am sorry, that's something I should have caught". Hearing the installer (Patrick), accept accountability made all the difference in the world! Thank you, Patrick. Dorian did show up. He seemed a bit giddy. Probably because they didn't cause the problem and got to make a few bucks on the sale of a thermostat. Dorian did say that He never heard the AC running when He was here the night before and missed the issue. And as you can see from His response above, that He had no part in "our issues". With sarcasm I say, Thank you for your "absolute Professionalism" Dorian!

Our AC died during this oppressive heat wave. When our first quote was unable to schedule us in for…read moretwo weeks, Fralick was able to prioritize us and get the job done as quickly as they could. Dorian was extremely knowledgeable, honest and gave much information regarding options as we opted for new furnace in addition to the AC. The guys who did the installation did a great job. We are now nice and cool and will be warm and toasty this winter. I also plan on calling them in the future for any emergency heating/cooling needs. Thanks Fralick And Sons so much!

Action came out and diagnosed my old A/C unit as bad needing to be replaced sold me a top of line…read moreTrane unit and a week later installed it hassle free

We had a rotten egg smell in our water. We called Action Plumbing to come out and change the anode…read morerod. They came out replaced the anode rod and charged us $200. Rotten egg smell came back after two weeks. We called them back out. The guy came for 15mins told me to disinfect our water heater and change the whole house filter. Charged us $70. We went to take the anode rod out to disinfect the water heater like the guy suggested and then realized when they replaced our anode rod they stripped the bolt so we cannot get it out. We also found a large dent on top of our water heater as well from when they came out the first time. Called them and ask for them to come out and take anode rod out so we could disinfect our water heater like they suggested. They said to do that it would be $80 an hour even though their technician is the one who installed it incorrectly and striped the bolt so we can't get it. I will not be charged for them to come out to correct their mistake. I will be calling another service to our house to help us get the anode rod out. Outrageous. Do not recommend.

These people cannot be trusted I had to have my heat fixed . I told the guy I could not do it…read moreuntil the following Monday because I did not have the money. He called the office the office said just to have her write a post-dated check we'll hold it till next Monday they deposited at the very next day. Being the first of the month they made my rent late.

I scheduled this company to perform a furnace inspection during the fall of 2023 to make sure my…read morefurnace was working well as we enter the heating season. The mechanic checked my furnace, said all was well, but wanted to also perform a carbon dioxide test to make sure the levels were safe. he performed the test and said that he would have to shut the furnace down because it was unsafe at the carbon monoxide level that he was seeing on his monitor, 5 ppm. He also suggested that because the furnace was 20 years old, it may need to be replaced. He gave me an estimate as he left the house. of course I was concerned and immediately contacted several companies to come to my home and provide a quote for replacement of my furnace. Both companies that inspected my furnace said that it did not have a cracked heat exchanger, nor any other issues causing elevated carbon dioxide. Their tests revealed ZERO parts per million! I believe D and B was just trying to make a sale of a new furnace and I am very disgusted and upset, what a scam. Don't waste your money having this company perform any work on your HVAC systems.

After our 9 yr old Richmond water heater stopped working, we went to the manual to troubleshoot the…read moreproblem but needed a plumber to look at it. We called several HVAC local companies that told us they were too busy to come out for 3 days. Called Konieczka and they came right out. A sensor was bad and we were able to get part at Menards and replace it ourselves. Will definitely call them to replace it when the time comes. As a Realtor I will also recommend them to clients in need!

We purchased a Lopi Wood Insert Stove from Konieczka and could not be happier! Beth and Scott…read morehelped us with our selection and were very knowledgeable. The stove heats very fast and is very efficient, while adding beautiful ambiance! Super Bonus, the stove is made in the USA! Konieczka offers many options and also has a beautiful showroom!