We were without heat and called them first thing the next morning (Friday)…read more I explained that we had no heat and they said their next available appt was Monday...we are in our seventies and they were okay with us going without heat for three-four days in February! We called them because they had installed our new air conditioning system when we moved in. (we wanted to buy local and support our new community) Well, guess that is a one way street as far as Maurers is concerned! ​ So disappointing...

These people and their business are the absolute best in the area. A lot of years ago, we hired…read morethem to put in a new HVAC system, and they have been EXCELLENT as far as service and parts. I would very highly recommend them for all of your heating, cooling, and backup generator needs.

Several years back our furnace stopped working, and they were the only ones who answered the phone…read moreand came right away! Our unit was having trouble, but they did a great job of patching it together and kept it working for several more years. When it finally died Daily installed a new furnace and heat pump system. They made sure we got our rebates and also installation was about a day long. All the people who work there are friendly and helpful. They give a fair rate and have competitive pricing. They are our go-to guys!

Jordan and Nathan came out to my house for my A/C unit…read more Jordan explained everything, and about how rebates work and they didn't seem like they were in a rush to just do a job They were very professional and caring. I would recommend them to anyone

My furnace was out so I asked a friend for a referral. He said he just had his a/c unit worked on…read morethis summer and gave a good review about this company. Jordan and Nathan came out the day after I called and fixed the problem, which was a dirty sensor. The problem was fixed quickly and the service call charge was very reasonable. Jordan explained everything and answered my questions. He also mentioned I'll need a furnace soon but there was no high pressure sales at all. I would highly recommend this company.

Not good at all I was charge 119 dollars for diagnostics. They did not diagnose the problem but…read morecharged me more money for washing out a water collection pan. The tubing that I wanted changed he said it was working fine. So it was not fixed. Then after I didn't want to pay more money because he was not changing out the drain tube and wanted to charge for basically nothing done when he looked further it was found that the tube was cinched in the laundry room only showing the problem wasn't fixed after he said it was fixed the whole leaking would have happened again. Then to change a tube the charge was going to be 400 mor dollars. So 700.00 to change a tube that cost 30.00 dollars. And the diagnostic was not correct. A waist of my time. And the workers time. High way robbery.

A very caring and personable group of people, received great service from the quoting all the way…read moreto the installation of our new furnace. Our new furnace will be nice to have this coming winter and the air purifier is an added bonus. We'll definitely refer people to First Choice for heating or cooling needs from this point forward.

After surviving with no a/c for years, we finally decided to get one put in. Found A-1 here on Yelp…read moreand gave them a shot. Matt was very responsive and informative via emails (didn't need to play phone tag). They were able to come check out our space quickly, provided very accurate affordable estimates, and scheduled our install with no hassles. The install date was yesterday and it went very well! They just got it done again with no hassles. I was able to do my own work (IT consultant and computer programmer) without any interruption. Had an amazing night sleep last night in cool crispness and now feeling awesome this morning! Certainly A-1 Indoor Comfort in the house now!

I am so extremely happy! This is such an honest and professional company. They only make promises…read morethat they can deliver on. They installed a unit in our bonus room that is incredible. When they left, you never would have even known that they were there. Both the inside and outside were spotless. I am thoroughly impressed with this company and would definitely recommend them to anyone. My only wish is that we would have found them when we had installed the main unit for our home seven years ago. Do yourself a favor; give them a call. You won't be sorry!

It saddens me to be giving this company a 2-star rating. This was my experience…read more I needed an electrician to remove a wall fan, venting my kitchen to the outside. I yelped an electrician, and got 5 added quotes from Yelp. Darin, the owner of Burton HVAC, was the very first response, and he gave me a low-ball quote of $85 fixed rate. Well, they weren't rated on yelp, and had zero reviews. Their page said they had been in business for 19 years, and had electricians on staff, among others, so I decided to try googling the company to see if I could find anything else out about them. They had 5 5-star ratings on google. This being said, I assumed they were trying to increase their presence on yelp, by taking a loss on a few projects in order to get some 5-star reviews here. So, I decided to give them a try. I called the number given in Darin's response, only to be met with "Hello." It took me aback, and I had to ask twice if I was reaching Burton HVAC. I was, and Darin said he could come straight over! Unfortunately, it was a Wednesday or Thursday when I called, and I told him I would not be available until the following week. He could choose his date and time to visit, but it couldn't be Monday. Darin told me Tuesday at 1pm would work for him, so I put his visit on my calendar. He also asked me to text him my name, address, and the time and date of the appointment so he could add it to his calendar later. On Monday, I received an invoice via text for the services he was going to provide. I've never been billed before meeting the service provider before. And on Tuesday at 11:47am, I received a text message saying that my appointment at 1pm was 'coming up'. At 1pm, my son took our dog and left the house for an hour trying to get him out of the way during the service call. No one had arrived at that point. At 2pm, my son came home from lunch with our dog, and was surprised to see the fan still in the wall. I had not received a phone call or any communication from Burton HVAC at this point. I texted Darin and said "Weren't you supposed to be at my house at 1pm today?" His response was "Yes I was sending a technician your way and he should have been there at 1:00, let me see what's going on." Darin called me 10 minutes later to tell me his technician was working on a job that was running over, and he still needed to do another job after that before he could see me! He then stated that he would just come over himself to do the work. I said that would be fine, and then he told me that it would be another 2 to 4 hours before he could make it to my house. I clarified with him that it meant he would be arriving at my house sometime between 4pm and 6pm. Darin then asked if I would like to be kept in the loop, and I told him "Yes! Please let me know what is going on." Well, 4pm came and went, 5pm came and went, and 6pm came and went, and STILL no contact from Darin or anyone at Burton HVAC. At 6:24pm Darin texted. It read "Okay if it's not too late I'll be heading your way. That will put me there at about 7:30" My husband was home, and was definitely not happy with the way things were going, but at that point I just wanted the work done. I was not confident that the guy would be able to be on time on any other day, and I didn't want to waste another 7 or 8 hours waiting again, so I told him "We'll be here." And he responded with "On my way!" Well, as you can guess, 7:30pm came and went without word from Darin. At 8:04pm, Darin texted "I'm about 5 minutes away." He arrived by about 8:15pm... for a 1pm appointment. Darin and his co-worker were very nice. They were obviously having a long day, but still trying to do the best job they could. I realized after they arrived that (I'm 99.9% sure) neither one of them were electricians. They worked really hard to remove the fan from the wall of my house. It was in there good. Then, they just cut and capped the live electrical wires and dropped them in the wall of my house! An electrician would have known that doing that is a violation of building codes. My husband knew it, but at the time, I did not. Anyway, the two gentlemen both worked hard while at my house. The fan is removed. They even put a towel in the hole and taped a bag over the opening to keep bugs, etc. out until we can have the gap sealed properly. After they left, I returned a microwave cart to the area below the fan, and plugged it into the electrical receptacle there. After their visit, there is now no power to that receptacle. We now need to have another electrician come out to properly remove the electrical wires in the wall and fix the outlet for our microwave. I feel Darin bit off more than he could chew with my job. He needed to send an electrician & if one wasn't available, he should have rescheduled. Or perhaps he should have never quoted my job in the first place.

Great job fixing our central air conditioner. Thanks again! Not to mention on such short notice…read more Really appreciate the help and the expertise. We needed a part and they had it on the truck!

Sin #7 Pride! From:…read moreFralick Heating fralickandsons@gmail.com To:Gregory Ivory Sat, Mar 19 at 6:13 PM I made you aware of it from the beginning that the permit was an extra charge and you never discussed any objection to me personally. Second the thermostat that caused the problem and contention was something I asked from the beginning as far as changing or not you said you were good Davison caused these problems ive had extra cost and additional time due to problems no fault of mine which I will eat as long as invoice is paid in full sincerebates cannot be processed through consumers until contract is settled and paid for if you have grievous take it up who caused your issues in the first place we solved your issues in the quickest time possible thank you have a nice weekend Above is the poor attitude that the owner of the company (Dorian) gives His customers! Out of 6 quotes taken to replace our furnace, 4 of the companies did mention that the mandatory Building permit would be drawn. Fralick, is one of two that had not, nor did he intend to; I discovered this the morning of the installation. When the installation had been completed the unit would not produce hot air; after running for two hours, it could only warm the house to 68 degrees. Outside temp was 20 degrees that day. I called to make Him aware, have it looked at and corrected. Hours later he showed up and made a few changes to the settings on the unit and said give it some time to correct itself. My Wife and I expressed our dissatisfaction with the fact that we still have no heat, His responses were disgusting! His first reply, "This is new technology, and you may have to get use to how it works". C'mon it is a furnace; it is supposed to heat the home! Second reply, "70 degrees is not so bad". Then thirdly, to add insult to injury he say's" This is still better than the kerosene heaters that you were using". All the time being too full of pride to admit that there was a problem; one that he could not identify. He was done, He left! The next morning my Wife had me call Bob Cookingham, the representative from Blessing Heating and Cooling. He had been out and had given us a quote; this was my wife's' first choice. He took the call and said he'd be at the house in 30 minutes. He was at our door within 30 minutes and after 10 minutes He knew something was not right. It took another 20 minutes for Bob to identify that the AC was running simultaneously with the heating unit; cooling the air down to 68 degrees. He isolated the trouble to the thermostat which was likely damaged by the previous failed installation. Bob was a total class act; He never spoke badly about Fralick and Sons. He even complimented their work. Bob refused any compensation for His efforts, He recommended that we not mention His visit to Fralick and Sons nor that He isolated the problem, but only point them in the right direction. After telling Bob what was said by Dorian (the owner of Fralick and Sons), the news that someone else identified the problem that he failed to, would not likely be received well. The next evening without getting a follow-up call from Dorian or anyone from Fralick and Sons to check on how we were doing, I texted Dorian, and informed Him "It appears that the AC was running as well as the furnace. I turned off the breaker to the AC unit and now we are getting good heat". The installer came out and began to trouble shoot. He pinned it down to the thermostat. He was apologetic and said, "I am sorry, that's something I should have caught". Hearing the installer (Patrick), accept accountability made all the difference in the world! Thank you, Patrick. Dorian did show up. He seemed a bit giddy. Probably because they didn't cause the problem and got to make a few bucks on the sale of a thermostat. Dorian did say that He never heard the AC running when He was here the night before and missed the issue. And as you can see from His response above, that He had no part in "our issues". With sarcasm I say, Thank you for your "absolute Professionalism" Dorian!

Our AC died during this oppressive heat wave. When our first quote was unable to schedule us in for…read moretwo weeks, Fralick was able to prioritize us and get the job done as quickly as they could. Dorian was extremely knowledgeable, honest and gave much information regarding options as we opted for new furnace in addition to the AC. The guys who did the installation did a great job. We are now nice and cool and will be warm and toasty this winter. I also plan on calling them in the future for any emergency heating/cooling needs. Thanks Fralick And Sons so much!

Best business we have dealt with in years. professional, friendly, and went out of their way to…read morehelp us! Our furnace gave up luckily, they found carbon monoxide! The furnace was about 30 years old! they made a special trip and brought a heater to keep us warm. Highly recommended! Thank you Bud, Greg, Sean and Jeremy!

Buds Heating and Cooling exceeded my expectations when they promptly responded to my furnace issue…read moreon short notice. They diagnosed the problem and had it fixed quickly. Couldn't ask for better service.