We believe from this company vandalized my bed by putting an actual pile of intact dog shit on the…read morebed and covering it back up with the bedsheet. We have no dog. Our 5yr old was home for an hour and a half during which he took a supervised bath and went to bed. That leaves my husband, and the two technicians in the house all day. Our neighbors dog poops in our yard and the technicians were out there several times to cool off and check the unit. How and why does someone do something like this?? We've called the cops and filed a report. This is vandalism and I'm making this as public as possible. I can't believe this happened.

Right temp is excellent for service for both refrigeration and heating and cooling. Very reliable,…read morethey come out when they say they will. Great company. They do our service at The Lodge.

Nick and Vasili came out today to resolve an issue caused by a previously HVAC contractor sent to…read moreus back in 2022. The two gentlemen were prompt, professional and exceptionally competent at their craft. They made right a situation that a sub standard contractor horribly botched. These guys were awesome and very customer service oriented. Overall the experience with Detroit Heating and cooling has been very positive. I would recommend them for your HVAC work above others.

My 25-year-old furnace was limping along, and it was finally time to get a new one. I knew this…read morepainful day was coming sooner than later, and I didn't have a clue where to begin. I went through the three-estimate process (highly recommend it because you learn a lot!), and I chose Detroit Heating & Cooling. This was a significant purchase for me, and they were incredibly helpful and super patient. The installation went smoothly without any scary surprises. Justin and Travis were knowledgeable and professional. Justin explained the job and also showed me how to change a humidifier filter that hadn't been replaced in 15 years--oops. They are experienced and honest, and their pricing was very fair. I always dread dealing with any kind of home repair or installation, and I felt like DH&C genuinely worked in my best interest. Highly recommend.

Our family has been dealing with this company for decades. Didn't disappoint when they serviced my…read moreelderly in-laws AC unit on a 98 degree day. When I called them to arrange an appointment they asked if any other cooling systems in the house? I replied no I was very happy when they told me that they would send out a technician that day. David the tech was honest & very nice/patient answering questions He got the system working quickly Thanks for the great service!!!

I purchased a Trane furnace and air conditioning system from Trzos many many years ago (like maybe…read more15-18 years ago). Both are still running with zero issues. This summer I decided to clean the air conditioning unit myself. A little tricky taking it apart. Even more tricky putting it back together. I called Trane for guidance, they told me to call my local Trane dealer, which I did. When I explained my issue, they put me through to Phil Trzos who spent the better part of 45 minutes discussing how to proceed with the self maintenance, complete with texting photos for his review and comment. 100% best HVAC customer service I have ever experienced. Phil made nothing but was kind enough to guide me through completion of my job. Thank you Phil! I'll be back when I need a replacement unit! Greg Woelfel Commerce Township, MI

Sin #7 Pride! From:…read moreFralick Heating fralickandsons@gmail.com To:Gregory Ivory Sat, Mar 19 at 6:13 PM I made you aware of it from the beginning that the permit was an extra charge and you never discussed any objection to me personally. Second the thermostat that caused the problem and contention was something I asked from the beginning as far as changing or not you said you were good Davison caused these problems ive had extra cost and additional time due to problems no fault of mine which I will eat as long as invoice is paid in full sincerebates cannot be processed through consumers until contract is settled and paid for if you have grievous take it up who caused your issues in the first place we solved your issues in the quickest time possible thank you have a nice weekend Above is the poor attitude that the owner of the company (Dorian) gives His customers! Out of 6 quotes taken to replace our furnace, 4 of the companies did mention that the mandatory Building permit would be drawn. Fralick, is one of two that had not, nor did he intend to; I discovered this the morning of the installation. When the installation had been completed the unit would not produce hot air; after running for two hours, it could only warm the house to 68 degrees. Outside temp was 20 degrees that day. I called to make Him aware, have it looked at and corrected. Hours later he showed up and made a few changes to the settings on the unit and said give it some time to correct itself. My Wife and I expressed our dissatisfaction with the fact that we still have no heat, His responses were disgusting! His first reply, "This is new technology, and you may have to get use to how it works". C'mon it is a furnace; it is supposed to heat the home! Second reply, "70 degrees is not so bad". Then thirdly, to add insult to injury he say's" This is still better than the kerosene heaters that you were using". All the time being too full of pride to admit that there was a problem; one that he could not identify. He was done, He left! The next morning my Wife had me call Bob Cookingham, the representative from Blessing Heating and Cooling. He had been out and had given us a quote; this was my wife's' first choice. He took the call and said he'd be at the house in 30 minutes. He was at our door within 30 minutes and after 10 minutes He knew something was not right. It took another 20 minutes for Bob to identify that the AC was running simultaneously with the heating unit; cooling the air down to 68 degrees. He isolated the trouble to the thermostat which was likely damaged by the previous failed installation. Bob was a total class act; He never spoke badly about Fralick and Sons. He even complimented their work. Bob refused any compensation for His efforts, He recommended that we not mention His visit to Fralick and Sons nor that He isolated the problem, but only point them in the right direction. After telling Bob what was said by Dorian (the owner of Fralick and Sons), the news that someone else identified the problem that he failed to, would not likely be received well. The next evening without getting a follow-up call from Dorian or anyone from Fralick and Sons to check on how we were doing, I texted Dorian, and informed Him "It appears that the AC was running as well as the furnace. I turned off the breaker to the AC unit and now we are getting good heat". The installer came out and began to trouble shoot. He pinned it down to the thermostat. He was apologetic and said, "I am sorry, that's something I should have caught". Hearing the installer (Patrick), accept accountability made all the difference in the world! Thank you, Patrick. Dorian did show up. He seemed a bit giddy. Probably because they didn't cause the problem and got to make a few bucks on the sale of a thermostat. Dorian did say that He never heard the AC running when He was here the night before and missed the issue. And as you can see from His response above, that He had no part in "our issues". With sarcasm I say, Thank you for your "absolute Professionalism" Dorian!

Our AC died during this oppressive heat wave. When our first quote was unable to schedule us in for…read moretwo weeks, Fralick was able to prioritize us and get the job done as quickly as they could. Dorian was extremely knowledgeable, honest and gave much information regarding options as we opted for new furnace in addition to the AC. The guys who did the installation did a great job. We are now nice and cool and will be warm and toasty this winter. I also plan on calling them in the future for any emergency heating/cooling needs. Thanks Fralick And Sons so much!

Electricans Barak, Noah & Nate have been to my home several times to install Ring cameras, a Ring…read moredoorbell, fixtures, replace bad switches & plugs, an electric stovetop, etc. They provided FANTASTIC service! They are all extremely knowledgable, personable, work quickly and gave me very fair prices. They genuinely went out of their way to help me. Everything they installed works perfectly. They exceeded my expectations.

I've been using FH&C for a number of years, including today for a non-working home A/C unit, and I…read morewasn't disappointed once again. The technician quickly found a bad A/C capacitor and didn't try to push anything I didn't need. He was very professional, friendly, and got everything up and running in short order. The prices are fair, and I never feel like I'm being sold services or parts I don't need. I highly recommend FH&C for all your HVAC needs.

We were without heat and called them first thing the next morning (Friday)…read more I explained that we had no heat and they said their next available appt was Monday...we are in our seventies and they were okay with us going without heat for three-four days in February! We called them because they had installed our new air conditioning system when we moved in. (we wanted to buy local and support our new community) Well, guess that is a one way street as far as Maurers is concerned! ​ So disappointing...

These people and their business are the absolute best in the area. A lot of years ago, we hired…read morethem to put in a new HVAC system, and they have been EXCELLENT as far as service and parts. I would very highly recommend them for all of your heating, cooling, and backup generator needs.

Great fast service at a reasonable price. Jason did a great job for us and we highly recommend JCK…read moreplumbing.

I had a water heater gushing water from the relief valve 1 day after returning from a vacation. I…read moreshut off the cold water inlet & turned the heat off. Kopec Plumbing, also known as JCK Plumbing Heating Air Conditioning, came on short notice. They replaced the relief valve in short order & gave me advice to shut all water off from the house before leaving on vacation. This could have occurred while we were gone. Issue was resolved & I was educated as well. Price was VERY reasonable, especially considering that plumbers are asking for $100/hour of labor.

Easy to do Business with....service scheduled quickly, repair tech was amazing and reasonable rate…read more I really like they service both Plumbing & HVAC! Please give them a chance!

Diego serviced a laundry pump which has stopped working. I am so grateful to Diego, as my pump is…read moreonly a 1 1/2 year and a half old. If you read up notches Shellback pumps they have some poor reviews. I got this because the last Shellback lasted since 1964. I highly recommend Superior Heating and cooling for all your plumbing and HVAC needs. Kevin and the team are true professionals!, Mary S