Once again PT has come thru for us with quick response to our loss of air conditioning. They…read moreresponded quickly with a quote and had the install done the next day. They are always professional and friendly. Explaining fully what to expect from our new air conditioning unit.

If you haven't heard this yet, you are hearing it now GO WITH PINE TREE. I had a few companies come…read moreout for estimates on my furnace and a/c unit. Every time, I felt like they were trying to sell me "on a great deal". Then Kurtis showed up at my door and it felt like family trying to help out family. Not only was the estimate lower than the rest the quality of the work was absolutely phenomenal! I did not feel like I was being ripped off, I did not feel like I was trying to be sold a product or service. I felt like he truly wanted the best for my home. We originally wanted way more than we needed and he was honest and did not take that opportunity to sell us more than what we needed like EVERY OTHER COMPANY DID. For the service we requested the value and quality were beyond measure. The integrity this company has shown is remarkable. Ever since covid many companies over charge and under preform. This has been the only company that has shown integrity in their work- Go with Pine Tree, you will NOT regret it.

Installed a small duct high velocity air conditioning system in my 1927 Tutor Revival House. Great…read morecrew who were very careful and knowledgable. Every room upstairs and down is within two degrees of each other which really amazes me.

We had problems with our hybrid water heater that was still under warranty. The manufacturer…read moresuggested P&H as a good service company so I asked them to come out. To make a long story short, P&H was great. We had a electronics mystery problem and it took a few trials to figure out what was going wrong but P&H stuck with us through it all. From Ashley, the scheduler/phone person to Pete and John, and even including P&H's owner...they all were very supportive in seeing this issue through, even though we were a first-time customer.. We are so appreciative. This family owned company will be our first choice for any future needs we have.

After surviving with no a/c for years, we finally decided to get one put in. Found A-1 here on Yelp…read moreand gave them a shot. Matt was very responsive and informative via emails (didn't need to play phone tag). They were able to come check out our space quickly, provided very accurate affordable estimates, and scheduled our install with no hassles. The install date was yesterday and it went very well! They just got it done again with no hassles. I was able to do my own work (IT consultant and computer programmer) without any interruption. Had an amazing night sleep last night in cool crispness and now feeling awesome this morning! Certainly A-1 Indoor Comfort in the house now!

I am so extremely happy! This is such an honest and professional company. They only make promises…read morethat they can deliver on. They installed a unit in our bonus room that is incredible. When they left, you never would have even known that they were there. Both the inside and outside were spotless. I am thoroughly impressed with this company and would definitely recommend them to anyone. My only wish is that we would have found them when we had installed the main unit for our home seven years ago. Do yourself a favor; give them a call. You won't be sorry!

Had to have our furnace and air conditioner replaced during a heat wave and Adam and his son were…read moreamazing! They were quick and affordable

Wow! Great price and great recommendations on rennovating my house. Did a lot of work and left the…read morehouse spotless. HIGHLY recommend.

It saddens me to be giving this company a 2-star rating. This was my experience…read more I needed an electrician to remove a wall fan, venting my kitchen to the outside. I yelped an electrician, and got 5 added quotes from Yelp. Darin, the owner of Burton HVAC, was the very first response, and he gave me a low-ball quote of $85 fixed rate. Well, they weren't rated on yelp, and had zero reviews. Their page said they had been in business for 19 years, and had electricians on staff, among others, so I decided to try googling the company to see if I could find anything else out about them. They had 5 5-star ratings on google. This being said, I assumed they were trying to increase their presence on yelp, by taking a loss on a few projects in order to get some 5-star reviews here. So, I decided to give them a try. I called the number given in Darin's response, only to be met with "Hello." It took me aback, and I had to ask twice if I was reaching Burton HVAC. I was, and Darin said he could come straight over! Unfortunately, it was a Wednesday or Thursday when I called, and I told him I would not be available until the following week. He could choose his date and time to visit, but it couldn't be Monday. Darin told me Tuesday at 1pm would work for him, so I put his visit on my calendar. He also asked me to text him my name, address, and the time and date of the appointment so he could add it to his calendar later. On Monday, I received an invoice via text for the services he was going to provide. I've never been billed before meeting the service provider before. And on Tuesday at 11:47am, I received a text message saying that my appointment at 1pm was 'coming up'. At 1pm, my son took our dog and left the house for an hour trying to get him out of the way during the service call. No one had arrived at that point. At 2pm, my son came home from lunch with our dog, and was surprised to see the fan still in the wall. I had not received a phone call or any communication from Burton HVAC at this point. I texted Darin and said "Weren't you supposed to be at my house at 1pm today?" His response was "Yes I was sending a technician your way and he should have been there at 1:00, let me see what's going on." Darin called me 10 minutes later to tell me his technician was working on a job that was running over, and he still needed to do another job after that before he could see me! He then stated that he would just come over himself to do the work. I said that would be fine, and then he told me that it would be another 2 to 4 hours before he could make it to my house. I clarified with him that it meant he would be arriving at my house sometime between 4pm and 6pm. Darin then asked if I would like to be kept in the loop, and I told him "Yes! Please let me know what is going on." Well, 4pm came and went, 5pm came and went, and 6pm came and went, and STILL no contact from Darin or anyone at Burton HVAC. At 6:24pm Darin texted. It read "Okay if it's not too late I'll be heading your way. That will put me there at about 7:30" My husband was home, and was definitely not happy with the way things were going, but at that point I just wanted the work done. I was not confident that the guy would be able to be on time on any other day, and I didn't want to waste another 7 or 8 hours waiting again, so I told him "We'll be here." And he responded with "On my way!" Well, as you can guess, 7:30pm came and went without word from Darin. At 8:04pm, Darin texted "I'm about 5 minutes away." He arrived by about 8:15pm... for a 1pm appointment. Darin and his co-worker were very nice. They were obviously having a long day, but still trying to do the best job they could. I realized after they arrived that (I'm 99.9% sure) neither one of them were electricians. They worked really hard to remove the fan from the wall of my house. It was in there good. Then, they just cut and capped the live electrical wires and dropped them in the wall of my house! An electrician would have known that doing that is a violation of building codes. My husband knew it, but at the time, I did not. Anyway, the two gentlemen both worked hard while at my house. The fan is removed. They even put a towel in the hole and taped a bag over the opening to keep bugs, etc. out until we can have the gap sealed properly. After they left, I returned a microwave cart to the area below the fan, and plugged it into the electrical receptacle there. After their visit, there is now no power to that receptacle. We now need to have another electrician come out to properly remove the electrical wires in the wall and fix the outlet for our microwave. I feel Darin bit off more than he could chew with my job. He needed to send an electrician & if one wasn't available, he should have rescheduled. Or perhaps he should have never quoted my job in the first place.

Great job fixing our central air conditioner. Thanks again! Not to mention on such short notice…read more Really appreciate the help and the expertise. We needed a part and they had it on the truck!

My husband and I are really happy with the service and attention we've gotten from Coates! The one…read moreand only thing that prevents me from giving a fifth star is the situation with home warranties. It is inconvenient for them to deal with home warranties, and they aren't very gracious about that. I understand that it takes them extra time. At the same time, I am paying them money (and it will be quite a bit given the problems in the home we just bought), and it is best for my family to be reimbursed as much as possible by our home warranty. We can afford to fix more and hire Coates more when we are reimbursed for approved services. What we love: the men have done good work and have been polite in our home. They don't leave a mess. They answer questions thoroughly and patiently. They have pointed out problems that aren't necessary to fix immediately, but will come up within the next 5 years, and even gave us a written estimate for those repairs so that we can plan for those expenses and not be taken by surprise. They walked me through how to use and maintain plumbing and HVAC systems in our home that we were unfamiliar with (whole house humidifier, whole house water filtration, water softener, well pump, sump pump and drain, etc.) and it was a huge help!

I called because I needed a new water softener. I was told it would cost $49 to have a technician…read morecome out. I explained that the unit needed to be replaced, but they said a technician still needed to assess the situation first. The technician was there for about 15 minutes, confirmed the unit was bad, and wrote up a proposal -- then I was billed an additional $312. None of these additional charges were disclosed to me in advance.

Save your time and money and call this company. I was told my ac was not worth fixing by another…read morelarge company and to just replace it. They tried getting me to commit to scheduling a new unit and I'm glad I waited. Ignite came out and fixed it and saved me $4k. I wish I'd called them first. I'll recommend this company to everyone I know.

Recently purchased a home and had J.C. come out and check things out. He's a solid local business…read moreowner and knows his stuff. I had the "Level II" service (sweep and video inspection). He even invited me to come up on the roof and have a look. Well worth knowing the risks and problems with the chimney. Now I have plans to get it fixed correctly! Great service! I'd highly recommend him.

The service tech showed up in a small SUV with a shop vac and other tools. i told him i want a…read morenegative pressure system clean...NOT a shop VAC. He said they have it and will have to come back. He came back with a system that was NOT negative pressure. Cleaned only about 50% of the ducts cause his system would not work on flex pipes. They also wanted a 50% deposit to schedule it. So I wasted $450 and will have to call another company to actually clean the ducts. waste of many run away!